Best Western Premier Tuushin Hotel
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Best Western Premier Tuushin Hotel

15 Prime Minister Amar Street 8 Khoroo, Ulaanbaatar 14200 Mongolia
Traveller (291)
Room & Suite (100)
Dining (33)
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About

4.0
#3 of 67 hotels in Ulaanbaatar
4.8 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Best Western Premier Tuushin Hotel, winner of the Best Hotel in Mongolia Award in 2016 is the only international hotel that is US based, with American and Canadian international Standards and emphasis on security. Our establishment is situated within a very short distance to the Government House & Chinggis Khaan square (100m). Also within 100m, you will find The Opera House, The Arts & Culture Palace, Central Post Office, all major bars, restaurants and banks.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Evening entertainment
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Fitness / spa changing rooms
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Massage chair
Neck massage
Pedicure
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Desk
Housekeeping
Room service
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
Room types
Mountain view
City view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Great View
Centrally Located
Languages Spoken
English, Japanese, Korean

Location

15 Prime Minister Amar Street 8 Khoroo, Ulaanbaatar 14200 Mongolia
413Reviews10Q+A96Room tips

Reviews
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Detailed Reviews
IanWriter wrote a review Jun 2023
New York City, New York145 contributions268 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
This is an excellent modern hotel with extensive amenities. The rooms have floor to ceiling windows and are spacious and comfortable, with desk, bed, couch and chair, and an excellent bathroom. The restaurant is very good and the breakfast buffet is outstanding. The wifi signal is good. The staff are exceptionally polite, helpful, and efficient. Highly recommended.
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Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marsk Ong wrote a review Feb 2020
Singapore, Singapore18 contributions19 helpful votes
5.0 of 5 bubbles
We were in Ulaanbaatar for a wedding and the host put us into another hotel. After staying there one night and dealing with a whole list of issues and problems, we immediately moved out and instead checked into the Best Western Premier Ulaanbaatar.

And it was worlds apart. The rooms were clean, the plumbing was working, air conditioning existent, and the breakfast was decent. The location was great too; it was a short walk to UB Square, making it a very central location to most of Ulaanbaatar. Right next to the hotel you can find KFC (our haven after so many days of Mongolian food), Nomads (quite a well rated Mongolian restaurant), Coffee Shops, a supermarket, and a mall.

Front desk has staff who can speak decent English for you to get around, and the Customer Service Manager Ariuna was super helpful in recommending food, shopping places, tourist areas, guides, and anything you want to ask about UB in general.

Wifi is decent. The breakfast is international and decent, but don't expect a grand spread. Rooms are clean and comfortable, and the views of the city are amazing if you managed to get one facing Sukhbaater Square. We felt super comfortable and safe staying in this hotel.

I've stayed at a few different UB hotels before, and I'll say that this is the best value for money. If I do go back to UB, I'll definitely stay here again!
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Date of stay: August 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Ask for rooms facing Sukhbaatar Square, and preferable a higher room. That will give you an...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from M_Ariunaa, Guest Relations Manager at Best Western Premier Tuushin Hotel
Responded 10 Feb 2020
Dear Marskong, Good day to you! We really appreciate you taking the time to provide us with invaluable feedback. We take great pride in all of the details you mentioned such as our rooms, restaurants, services and staff. Also, we delighted that you enjoyed your stay with us and your kind compliments have also been shared with the team who continue to deliver seamless and exemplary experiences for our guests. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Also, we sincerely hope you will return in the future and until then we send our kind and sincere regards and thanks once again. Best regards, Hotel Team Best Western Premier Tuushin Hotel
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Travelling_Axe wrote a review Sept 2022
Vancouver, Canada1,967 contribution421 helpful votes
5.0 of 5 bubbles
We stayed here on 3 separate occasions during our travels in Mongolia. Each time we were impressed by the professional staff, both at check-in and at the breakfast buffet. They were courteous, professional and efficient. The only exception to this was the lack of a dedicated staff member at the omelette station at breakfast - the ingredients were there, but we never saw anyone manning it. However, the selection of other breakfast items was excellent and we didn't feel we needed the addition of an omelette.
On each visit we had a different room, and each time it was clean, comfortable and with an excellent view. The beds were comfortable and large (King). Each room had a kettle, tea, bottled water and a fridge. Air con worked very well.
The bathroom, with the funky window overlooking the bed, had a shower with very good water pressure and reliable hot water. The floor was even heated!
The wifi worked well, with a wireless router in every room.
The elevators were rather small, and one time while we were there one of the two was out of service, making for long waits.
The location is excellent, half a block from Sukhbaatar Square, right next to shopping, and half a dozen restaurants within the same block (and even more within 3 or 4 blocks). You can't go wrong here!
I would definitely stay here again if I'm ever in Ulaanbaatar again!
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Date of stay: September 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khandaa Tulga, Guest Services / Front Office at Best Western Premier Tuushin Hotel
Responded 4 Oct 2022
Dear Valued Guest, Thank you so much for your kind feedback. It is our honour to have made your stay comfortable with us. We will keep up the good work. Sincerely, Khandaa Tulga Guest Relations
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Thea S wrote a review Sept 2022
Hickory, North Carolina219 contributions102 helpful votes
5.0 of 5 bubbles
This hotel has everything a pampered westerner could want. The rooms are spacious, the reception is attentive. There are two restaurants and a bar with a fabulous view. The breakfast buffet has everything from salads, to pastries, to an omelette station. We had them launder a few items at a very reasonable price. The hotel is situated just a minute’s walk from the great square and close to a bank and grocery store. We stayed here at the beginning and end of our journey
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khandaa Tulga, Guest Services / Front Office at Best Western Premier Tuushin Hotel
Responded 4 Oct 2022
Dear Thea S, Thank you so much for the 10-star and your kind feedback. We are greatly honored about the compliments of our Premier Lounge and happy that we made your recent visit comfortable at our Best Western Premier Tuushin Hotel. I am sure that with your wonderful review it will inspire us to do even better each day and we strive to provide our guest with exceptional experience all the time. Also, we look forward to welcoming you back again in the future. Sincerely, Khandaa Tulga Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mogale K wrote a review May 2020
Johannesburg, South Africa7 contributions3 helpful votes
5.0 of 5 bubbles
I spend four nights in the hotel; from the moment i entered the premises, i was well received and well taken care of. The facilities are excellent, hotel is a few mins walk to parliamentary buildings and well located. One could walk almost anywhere and back to the hotel.

It then happened that my cellphone screen got damaged. The staff volunteered in assisting me to get the phone repaired. Service Manager walked me to the cellphone repair shop, negotiated on my behalf and my phone was delivered to my room repaired!! Thank you...
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Date of stay: May 2020
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from M_Ariunaa, Guest Relations Manager at Best Western Premier Tuushin Hotel
Responded 16 Jun 2020
Dear Mogalek, Thank you for your wonderful review! We are happy that you have enjoyed your stay with us and we will share your feedback with our team. We greatly appreciate your great compliments on our location,room, staff. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Your feedback motivates all of us to keep raising and strive to provide the highest standards of service that our guests rightfully deserve.Thank you again and we are looking forward to welcoming you back in the few weeks! Best regards, Hotel Team Best Western Premier Tuushin
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Jennifer F wrote a review Jul 2022
Boulder, Colorado381 contributions244 helpful votes
4.0 of 5 bubbles
The Best Western in UB is the perfect beginning and ending to your adventure travel in Mongolia. The rooms are standard but comfortable. The location is excellent and within walking distance to the square, mall, and restaurants. There is a restaurant in the hotel on the 25th floor with an amazing view!

At the beginning of the trip, we used the Best Western Hotel as our base to gather additional supplies, recover from jet lag, and shower before heading out on our week of horseback riding in Mongolia.

After riding for a week in Mongolia without a shower, the Best Western provided a wonderful, hot and comfortable shower as well as a comfortable bed.

I will stay at the Best Western upon my next return to UB!
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Date of stay: July 2022
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Khandaa Tulga, Guest Services / Front Office at Best Western Premier Tuushin Hotel
Responded 4 Oct 2022
Dear Jennifer, Thank you for your positive review and taking the time to provide us with your excellent feedback. We have shared your kind comment with all staffs and please be assured your comments will be notified with all the staffs concerned. We are greatly honored about the compliments of our Premier Lounge and happy that we made your recent visit comfortable at our Best Western Premier Tuushin Hotel. I am sure that with your wonderful review it will inspire us to do even better each day and we strive to provide our guest with exceptional experience all the time. Also, we look forward to welcoming you back again in the future. Sincerely, Khandaa Tulga Guest Relations
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ajaxamsterdam2015 wrote a review Mar 2024
Hong Kong, China80 contributions50 helpful votes
4.0 of 5 bubbles
I stayed in this hotel for 1 week. We had a family suite where there was a double bed, and a separate room where there were two single beds with a separate toilet and washbasin. The room was very spacious for 3 people, with gorgeous views of the Ulaan Baatar skyline.
The bathroom we stayed in had a separate shower and bath, and both were very clean with great amenities provided.
Our stay included free breakfast, although the choices weren't that great, and sometimes when some items were running low in supply, they weren't always replaced.
We must give specific praise and thanks to Buyanaa - she made our stay that much more pleasant in many ways:
1. She gave us detailed and patient guidance about visiting the city sights (with maps, directions, annotations etc.), and helping us arrange transport there (preventing us from being cheated loads of money)
2. When we got back she offered a morning call the following morning (we had an extremely early flight), as well as arranged for us to have one packed breakfast each to take with us to the airport (the were good-tasting toasted sandwiches)
3. Her attitude and friendliness really stood out - she was a star and has done real credit to her industry and country. Bravo!
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Skibumdude wrote a review Jan 2020
Vail, Colorado1,608 contribution301 helpful votes
+1
4.0 of 5 bubbles
The Tuushin is a high-end, venerable hotel. The lobby was large and modern pleasant. Our room was spacious, clean and comfortable. The views from our floor were spectacular. The wifi was fast and simple. Their breakfast buffet was competent though not overly elaborate nor memorable. Some hotels leave the visitor with a feeling of satisfaction, like one stayed someplace special. We never got that feeling. Perhaps it was due to the staff which was pleasant and cordial, but which did nothing to go out of the way to be helpful. Or perhaps was that the hotel felt average. Anyhow, it rates 4 stars, but not more. If we return, we might check out other hotels.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from M_Ariunaa, Guest Relations Manager at Best Western Premier Tuushin Hotel
Responded 10 Feb 2020
Dear Skibumdude, Thank you for taking the time and sharing a review on our TripAdvisor page following your recent visit. We appreciate your compliments on our location, room and our Panoramic views. It is our hope that you might consider joining us again in the near future, as we would love nothing more than the opportunity to restore your confidence and win your heart in full. Your feedback is essential in helping us to improve our services and please be assured that your comments have been shared with the relevant managers for review. We very much look forward to being able to welcome you back in the near future. Best regards, Hotel Team Best Western Premier Tuushin Hotel
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viveksrivastava1954 wrote a review Aug 2023
Washington DC, District of Columbia70 contributions9 helpful votes
1.0 of 5 bubbles
The rating is based on the appalling and unacceptable service we received in the Premier Lounge on August 7. We arrived at the hotel from Khovd via Uglii at about 10:00 pm at the end of a long day. The website showed that the Premier Lounge is open till 12:00 am/midnight. The Guest Services booklet in the room shows that it is open Monday-Sunday up to 2:00 am. Our group of nine was seated by 10:20 pm. The waitress alerted us that the kitchen would close very soon, so we placed our orders quickly. She returned soon after to say that the kitchen refused to service the order! We approached the senior most staff in the lounge (there was no manager). This gentleman did not respond to us or apologize and maintained a studied silence. This is unacceptable in a hotel that claims high standards.
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Date of stay: August 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Suddhasattwa M wrote a review May 2023
Kolkata (Calcutta), India422 contributions30 helpful votes
+1
5.0 of 5 bubbles
Great hotel; spacious rooms. I stayed in room no 2104 which had a very good view of the city. Since the air-conditioning plant was under maintenance so the AC wasn't working. But it never posed any problem with ambient temperature between 17c to -5c. Staffs are very helpful and they go all out to make the stay comfortable and pleasure able as possible. Morning breakfast is excellent.
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Date of stay: May 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BlueMoonCT asked a question Aug 2023
New Haven, Connecticut24 contributions3 helpful votes
HI, is there flat iron & iron board in the room? If none, can it be requested?
Answer from Suddhasattwa M
Kolkata (Calcutta), India422 contributions30 helpful votes
Both are available on request.
PGSCWV asked a question Apr 2019
1 contribution
Does this hotel have coffee in the guest rooms?
Answer from Ron S
Lusaka, Zambia59 contributions3 helpful votes
Yes, I had coffee and tea in the room.
123susan456 asked a question Jun 2018
Lake City, Florida569 contributions320 helpful votes
I am a prior guest and I need the hotel to either email me or give me email address Susan lucas
Answer from Baasansuren C
info@bestwesternmongolia.mn
Jef Karol C wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"During the morning the traffic is really bad, you should be aware"
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Iven T wrote a tip Mar 2024
Shibuya, Japan3 contributions6 helpful votes
5.0 of 5 bubbles
"Beware of crazy traffic in Ulanbataar proper… the trip from the airport into the city or out to the airport can take you up to 2 hours…"
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cmcmcm1 wrote a tip Feb 2024
Hong Kong, China68 contributions64 helpful votes
4.0 of 5 bubbles
"Nagomi is an excellent Japanese restaurant around the corner, definitely worth a visit. Excellent shabu."
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KateCoeur wrote a tip Sept 2023
Vail, Colorado242 contributions45 helpful votes
5.0 of 5 bubbles
"Elevators are (very) slow. Front desk can be very busy at times. Build in time for both."
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LeslieG_8 wrote a tip Jul 2023
Tennessee314 contributions122 helpful votes
4.0 of 5 bubbles
"The coffee shop near the entrance has good food at reasonable prices. Our group had dinner at the top floor and it was nothing special. "
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Not the right property for you?
There are more places to choose from in the Ulaanbaatar area.
PRICE RANGE
£149 - £177 (Based on Average Rates for a Standard Room)
LOCATION
MongoliaUlaanbaatar
NUMBER OF ROOMS
198
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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BEST WESTERN PREMIER TUUSHIN HOTEL - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Best Western Premier Tuushin Hotel
Which popular attractions are close to Best Western Premier Tuushin Hotel?
Nearby attractions include Galleria Ulaanbaatar (0.09 miles), National History Museum (0.2 miles), and Sukhbaatar Square (0.2 miles).
What are some of the property amenities at Best Western Premier Tuushin Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Best Western Premier Tuushin Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Best Western Premier Tuushin Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western Premier Tuushin Hotel?
Yes, parking is available to guests.
What are some restaurants close to Best Western Premier Tuushin Hotel?
Conveniently located restaurants include Namaste Restaurant, Rebelle Restaurant & Bar, and Le Bistro Francais.
Are there opportunities to exercise at Best Western Premier Tuushin Hotel?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Does Best Western Premier Tuushin Hotel have airport transportation?
Yes, Best Western Premier Tuushin Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Best Western Premier Tuushin Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Premier Tuushin Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Premier Tuushin Hotel?
The staff speaks multiple languages, including English, Japanese, and Korean.
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