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Hilton Colombo Residence

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#13 of 50 Hotels in Colombo
Certificate of Excellence
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731 Reviews from our TripAdvisor Community

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Showing 671: English reviews
Simi Valley
Reviewed 2 days ago NEW

First - watch out for that Elevator doors. It shuts down immediately and the sensors do not work. Cannot believe that the management staff is not doing anything about it It will take a limb off you. My 12 year almost got crushed a few times. The pool is too cold. It is good to look at. Area can be...

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Helpful?
Thank HiranW
Eskilstuna, Sweden
Reviewed 5 days ago NEW

Hotel needs a facelift, rooms and hotel are old and worn, pool was cold and the bar closed to early (11pm). To expensive for what you get. I would not stay here if I have to pay the right price, now we only paid 140 dollars and that was enough.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 483andersk
Sydney, Australia
Reviewed 6 days ago NEWvia mobile

We stayed 1 night in a 3bdr apartment and had a really terrific stay. We wish we'd booked a longer stay. I'd recommend it highly to families- the kids loved the pool and we had a good amount of space to spread out in the apartment. The hotel is well staffed, and the staff are all super helpful, some of...

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Thank Catherine D
Melbourne, Australia
Reviewed 6 days ago NEW

Overall this is good place to stay in Colombo and convenient to buy groceries and other items. There are three main shopping centers just around the corner and they are open till late. I would suggest to use Uber when travelling in Colombo. Booking directly with the Hilton Residencies is the best option as there are other benefits on offer.

Review collected in partnership with Hilton Hotels & Resorts
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Thank melvilles2017
Perth, Australia
Reviewed 6 days ago NEW

We stayed at the Hilton Residences after a 12 day tour around Sri Lanka. The kids loved the pool area and we found the entire staff to be sincerely friendly and helpful. I would recommend this hotel to families as a part of their visit to Sri Lanka.

Review collected in partnership with Hilton Hotels & Resorts
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Thank umfan87
Sydney Olympic Park, Australia
Reviewed 1 week ago

It is hard to mark this complex up given it delivered below the standard of a genuine first class hotel. We stayed on a refurbished floor and in the penthouse which should have been the best offering. The views were great and the extra room was a comfort. Staff were always helpful and the breakfast spread was up to the...

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Thank zlejins
Reviewed 1 week ago

Was an excellent stay . The staff were excellent especially the front office staff and the housekeeping. The location is great too. It is closer to many attaractions in Colombo . The only minor issue was the wait for the lifts.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 979kishanr
Bristol, United Kingdom
Reviewed 1 week ago

The staff were fantastic and the breakfast like nothing else - anything and everything you could ever want to eat. They made such a fuss of our children delivering them beautiful messages on pancakes. The pool is really nice although in the shade a lot of the day. The gym is excellent. One thing that wasn't clear when we booked...

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Thank Babyshouts
Sydney, Australia
Reviewed 1 week ago via mobile

We loved this place. We stayed in a 3 bedroom suite with incredible views of the city. We enjoyed watching the sun set with a cocktail by the pool. The service in the restaurant is brilliant. I mentioned to the restaurant manager Kushan that it was our 20th wedding anniversary and he presented us with a beautiful dessert and a...

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Thank ianbowden
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear ianbowden, Thank you for your five-star review of your recent stay at Hilton Colombo Residences; it’s great to read you felt the service you experienced was ‘brilliant’ and that my team helped you celebrate a special anniversary. Thank you for your comments on the views and recreational facilities in the hotel. Your accolades will be passed on to the...

Kandy, Sri Lanka
Reviewed 1 week ago

All aspects of the hotel per not upto our standards. We had no choice but to stay here as our regular place of stay was fully booked. They need to have more staff during the rush hour there was only one person running around helping the guests with the luggage.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Lasanga
GeneralManagerHCR, General Manager at Hilton Colombo Residence, responded to this review

Dear Lasanga, Thank you for choosing to stay at Hilton Colombo Residences during your visit to Colombo and also taking the time to provide constructive feedback of your stay. I would like to clarify that all suites from 31st floor (Executive Suites) to 17th Floor (Suites) have seen extensive renovation done over the last 2 years; this will cascade to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Food & drink at the hotel
Verandah Bistro & Bar at Hilton Colombo Residences
Verandah Bistro & Bar at Hilton Colombo Residences
Cuisines: Bar, Fast food, European, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Discover an outstanding, suite and room experience in the heart of Sri Lanka’s largest city; Hilton Colombo Residences is the ideal choice for business or leisure. Take in panoramic views from this 33-storey tower, offering vistas of the Indian Ocean, city and harbor. The hotel includes superb venues for conferences and events for up to 850 people; it is located within 5 minutes of the central business district of Colombo, within close proximity to major banking institutes, supermarkets, shopping and cultural destinations. ... more   less 

Additional Information about Hilton Colombo Residence

Address: 200 Union Place | Colombo 02, Colombo, Sri Lanka
Region: Sri Lanka > Western Province > Colombo
Price Range: £144 - £213 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Colombo Residence 5*
Number of rooms: 177
Reservation Options:
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Also Known As:
Hilton Colombo Residence Hotel Colombo
Colombo Hilton
Hotel Style:
#6 Family Hotel in Colombo
#6 Romantic Hotel in Colombo
#7 Spa Hotel in Colombo
#9 Business Hotel in Colombo
#11 Luxury Hotel in Colombo
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Colombo Residence staff and other travellers.
3 questions
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Questions? Get answers from Hilton Colombo Residence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Watch for those elevator doors - it will take off your limb”
 of 5 bubbles HiranW, 14 Jan 2017 | Read review
“The apartments are very spacious”
 of 5 bubbles Babyshouts, 8 Jan 2017 | Read review
“Any room is good.”
 of 5 bubbles 510MichaelF510, 30 Dec 2016 | Read review
“Stay in the renovated Executive or superior rooms”
 of 5 bubbles laksenr, 21 Dec 2016 | Read review
“I would ask for a lower floor, the hotel has 33 stories, and can have a long elevator ride!”
 of 5 bubbles JamesBondLosAngeles, 15 Nov 2016 | Read review
5 of 5
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