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Best Western Citadel Hotel

467 reviews
#179 of 1,181 Hotels in Istanbul
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Traveller (151)
Room & Suite (71)
Dining (47)
Overview
  • Excellent61%
  • Very good30%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“marmara sea”(45 reviews)
“blue mosque”(63 reviews)
“old city”(28 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (467)Write a Review
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Show reviews that mention
All reviewsmarmara seablue mosqueold citytopkapi palaceexcellent hotelminute walkturkeybreakfast was includedsultanahmet areaperfect locationwithin walking distanceasian sidespecial thanksexcellent staymain attractionsmesutbw
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11 - 15 of 319 reviews
Reviewed 18 May 2017

My wife and I have had great experience staying at this hotel. The location was excellent overlooking the sea and close to all Istanbul main attractions. The staff were very kind, helpful and professionals. Mr. Mesut Kiraz, Front office supervisor was very helpful and friendly...More

Thank samarrai1
Response from BWThePresidentHotel, Genel Müdür at Best Western Citadel HotelResponded 19 May 2017

Dear Samarrai, We wish to express sincere thanks for your cooperation with “Citadel Hotel”. We greatly appreciate that you took a moment to write your warm comments regarding our performance. We are very happy to know that you stayed fully satisfied with the hotel hospitality....More

Reviewed 16 May 2017

it is a budget hotel so don't expect anything special. you can find better hotels in istanbul for less money. service was friendly. breakfast was good but I wouldnt stay there again. if you travel in couple, there are better places to be.More

Thank pa0l0ferrari
Response from BWThePresidentHotel, Genel Müdür at Best Western Citadel HotelResponded 20 May 2017

Dear Paolo, Thank you very much for visiting “Citadel Hotel”. Please accept our sincere apologies for all inconveniences you may have experienced during the stay. Because of the total land area limits unfortunately we can not upgrade our property building as we wish it to...More

Reviewed 19 April 2017

Sea view, very clean rooms. Excellent service. The menu comes from the best chef. Restaurant with sea view. The professional staff is always at your service, day and night. I can recommend it without hesitation.More

1  Thank EAC-TourismExpert
Response from BWThePresidentHotel, Genel Müdür at Best Western Citadel HotelResponded 21 April 2017

Dear EAC-TourismExpert, Thanks for visiting and enjoying the residence services at “Citadel Hotel”. We deeply appreciate your kind feedback and comments. We sincerely hope that your trip was really enjoyable and memorable. It was truly a great pleasure to have you as a guest at...More

Reviewed 14 April 2017

We stayed for six days in this hotel last summer. It has a great location, beautiful sea view and friendly helpful staff. You can find many shops and restaurants just behind the hotel. The atmosphere is very comfortable and the breakfast is really good. It...More

Thank abaqkhalil
Response from BWThePresidentHotel, Genel Müdür at Best Western Citadel HotelResponded 21 April 2017

Dear Abaq Khalil, We wish to express sincere thanks for your cooperation with “Citadel Hotel”. We greatly appreciate that you took a moment to write your warm comments regarding our performance. We are very happy to know that you stayed fully satisfied with the hotel...More

Reviewed 29 March 2017

Despite of the small sizes of the rooms the stay was excellent because of the nice staff and the great location nearby J F Kennedy street and the old city, you can go every where by walking and enjoy the charm of Old Istanbul. I...More

Thank Mohammad A
Response from BWThePresidentHotel, Genel Müdür at Best Western Citadel HotelResponded 1 April 2017

Dear Mohammad A, On behalf of the hotels staff and management, I would like to thank you for choosing “Citadel Hotel”. I hope that the hotel’s service level could meet and exceed all your expectations. We would love to have the pleasure of seeing you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Bar/Lounge
Restaurant
Breakfast included
Room Service
Free Parking
Hotel Amenities
Meeting Rooms
Dry Cleaning
Airport Transportation
Breakfast included
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Shuttle Bus Service
Room Service
Free Parking
Business Centre with Internet Access
Conference Facilities
Breakfast Available
Things to do
Bar/Lounge
Restaurant
Details
Price range
US$55 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#53 Family Hotel in Istanbul
#79 Romantic Hotel in Istanbul
#139 Luxury Hotel in Istanbul
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$55 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#53 Family Hotel in Istanbul
#79 Romantic Hotel in Istanbul
#139 Luxury Hotel in Istanbul
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (151)
Room & Suite (71)
Dining (47)
Pool & Beach (1)
Family and Play Areas (1)
Nearby
Sultanahmet
With so many unmissable attractions within a mere
stroll of each other – and all set around the site of
an ancient Byzantine hippodrome – Sultanahmet is an
overwhelmingly popular tourist destination, and a
prime location for visitors to be wowed on a truly
epic scale. Beyond the wonders of the Blue Mosque, the
Hagia Sophia, Topkapi Palace, and more, this
relatively small area of Istanbul somehow manages to
...More
Questions & Answers
Ask a question
Rajesh P
20 December 2017|
Answer
Response from MenderesKarakucuk | Reviewed this property |
Yes there are.
1
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Nad M
6 November 2016|
AnswerShow all 2 answers
Response from BWThePresidentHotel | Property representative |
Dear Valued Guest On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ BW CITADEL HOTEL”. We are pleased & honored serving you. We always look... More
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Google Translation
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Room Tips
"The dining area was excelelnt and overlooking the sea. The room we stayed in have great view of the sea and..."
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"Sea view rooms are wellcome"
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"You will enjoy sea view every morning by booking a room with sea view or corner suites with little extra cost."
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"sea view suites are the best"
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