We arrived late and was greeted by the receptionist called Can he helped us a lot and in the daytime melitsah and yunus were also a great help. They helped us a great deal with our bags, with advice, made us feel very comfortable and we’re very polite we enjoyed our stay and will be staying here again thank you all
I stayed for 5 days and I felt at home, their kindness and attention was excellent. Its facilities are incredible and everything is always very clean. The staff is very friendly and always ready to help. Without hesitation when I return to Istanbul I will stay here again.
Actually, I can say that I found this hotel by chance. I had made a reservation for another hotel before I came to Istanbul, but when I got off the airport, my reservation was canceled by the hotel. I started looking for another hotel. The Sümengen hotel appeared in front of me, I called the hotel and without prepayment, the friends at the reception made a reservation and arranged a transfer, so I will come to the hotel from the airport. This was very important. I stayed 3 days. The hotel was very clean, the breakfast was excellent and the staff was very helpful. The location of the hotel was perfect. I would like to thank Melikşah and Enes for their help. I will come with my family next year. In a word, everything was beautiful.
İ booked the room for 2 person with my wife very nice and clean room, the breakfast very delious and soo much kends of turkish foods actually we liked the location inside old city in sultan Ahmet neer From every thing we will back next year thank you very much 😍
Great Hotel perfectly located in the Sultanahmet district of Istanbul; many key tourist locations less than 5 minutes walk away. Rooms large and clean. Breakfast is decent and nice views from the balcony. Staff super helpful and friendly. Would not hesitate to recommend or visit again for future trips to Istanbul.
The hotel is really beautiful and clean .. staffs are really helpful and friendly .. its a small hotel but very professional and cozy .. specially the guy in the reception Mr sebastian is a very kind and friendly person , always willing to help.
The hotel was very clean and the room as well. also the breakfast was good however, need more varieties. the hotel staff was super friendly specially sebastian. enjoyed the whole environment overall and the
Location is great. Customer service is super good especially Enes Yanik , he is amazingly helpful with a smile in his face. And he is Will knowing about attraction locations and services around, including PCR , transportation, very good English ,price was good and everything is walking distance, I highly recommend it
This is one of my best experiences! Perfect location, beautiful city view and great room. Extremely friendly and helpful staff all the way to general manager. I was able to community with the hotel even while I was still in America. They were able to help me update reservation, get shuttle to pick me up and did it again after my flights were rescheduled!
We stayed two nights at Sumengen hotel last week. This was our second time in two years. We really like the service and personal attention by the reception manager and the staff. The room was nice and clean. There were lot of choices in breakfast. Will stay again!