Tuyap Palas



About
See why so many travellers make Tuyap Palas their hotel of choice when visiting Istanbul. Providing an ideal mix of value, comfort and convenience, it offers an array of amenities designed for travellers like you.
As your “home away from home,” the hotel rooms offer air conditioning, a minibar, and a refrigerator, and getting online is easy, with free wifi available.
Guests have access to room service and a concierge while staying at Tuyap Palas. In addition, Tuyap Palas offers a pool and free breakfast, which will help make your Istanbul trip additionally gratifying. And, as an added convenience, there is free parking available to guests.
Close to some of Istanbul's most popular landmarks, such as Fatih Cami (2.6 mi) and Hz. Ebu Bekir Cami (2.6 mi), Tuyap Palas is a great destination for tourists.
While you’re here, be sure to check out some of the Mediterranean restaurants, including Maydanoz Gokova Balık Restaurant, Summit Restaurant, and Mastika, all of which are a short distance from Tuyap Palas.
Looking to explore? Then look no further than Florya Ataturk Marine Mansion, which is a popular Istanbul historic site – and it is conveniently located a short distance from the hotel.
We’re sure you’ll enjoy your stay at Tuyap Palas as you experience all of the things Istanbul has to offer.
Location
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Why has it been granted a 5 star hotel with such inadequate service!
Rooms are clean and comfortable.
I had a problem with the shower tray in my bathroom.
Water was leaking heavily from the basin of the shower tray all on to the bathroom floor.
I reported this twice to the hotel reception and it was never checked or fixed in my week long stay. The cleaning staff probably thought I was overusing the towels as they were constantly soaked trying to dry up the water so I wouldn’t slip!!
Food was very very poor and let’s not talk about the coffee… 🤢
The swimming pool was indoors and the size is two bedrooms!
The gym had two/ three cardio machines and only 5 set of dumbbells.. that’s it!
Luckily there is a large shopping mall only minutes walk away from the hotel with plenty of restaurants to choose from…
Plus a McDonald’s around the corner if all else fails!!
Worst part of this hotel is the lifts!!
There are 6 elevators but if you are waiting for a lift to your floor or going to any floor there could be a very long wait!!! I witnessed 20 minutes of waiting!
Stairs is an option if you’re going down.. but if your hiking up you need a good set of lungs for sure !!!
Over all the hotel is very large, clean and comfortable.
But it’s a maximum a 3 star, pushing a 4 star cause of the tiny pool!!!
Food is poor from breakfast to dinner and staff are friendly but from what it looks like unwilling to work more than they have/need to!



It is offered as a stayover on behalf of Turkish Airlines when they overbook the flight. It is 1 hour away from Istanbul Airport. It is isolated. The food was rank. The only option for vegetarian diet is soup or luke warm mashed potato. You have the option to buy better foods from the menu but given the quality of the food that is already served in the buffet, this is not desirable. No tea/coffee at the restaurant after meal unless paid for! The hotel operate a policy of no smoking. There are no balconies. We were given a room on the 8th floor and on the opening of the lift door, the smell of stale smoke hits you. The room itself is okay but nothing special to make it a 5*.
If Turkish Airlines offer you this due to their mess, I wish you luck. Our transfer the following day did not arrive and we were compelled (along with around 30 other guests) to get taxis to the airport after 40 minutes of waiting. The transfer should have been there at 11. The airport journey is 1 hour. Our gate was due to close at 13.30 and before that you have the painful process of passport control, multiple security checks and baggage checks so 1.5 hours was nothing. We booked at 11.40. Got to the airport at 12.45. After all the checks, we just about made it to the gate! P.S them meal vouchers Turksih Airlines give you also cannot be used unless you have hours to wait. Turkish Airlines really do make sure you suffer!




Breakfast was appalling, the choice not very continental with what pastries they had were always under cooked. No fresh orange and I'm sure powered scrambled egg.. 5 star remember.
The positives.
The concierge was very helpful and send runners for items we needed. The reception bar staff were pleasant and attentive.
The beds were comfortable and pillows nice quality.
All in all its a 3 star hotel, really tired and in desperate need of a makeover in all departments
They treat us incredible bad basically saying they didn't told us that, and didn't supported the information that they told us.
They left us without any food which was supposed to be included.
Really bad handling of situation by the hotel staff and by the same girl that gave us wrong information.
These are the experiences that really makes us not want to come to this hotel ever again and we will share this experience to everyone we know.
The only negative thing is the breakfast, it's open buffet but you can't put food yourself in your plate, they serve you, but they are very cheap, they put only one piece in your plate & you have to keep asking for more.
Location is great for exhibitions, as it's connected to Tuyap Exhibition center.
Distance form airport about 45 min depends on traffic.
Without any charm.
Decent rooms and breakfasts.
Scandalous and inedible evening meal. Limit dog food.
Clearly they are taking advantage of the situation (accommodation by Turkish airlines)

"Don’t eat here. Shopping mall only a few minutes walk with plenty of restaurants to choose from"Read full review
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