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Steigenberger Hotel Maslak Istanbul

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Steigenberger Hotel Maslak Istanbul
Steigenberger Hotel Maslak Istanbul
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1,180 Reviews from our TripAdvisor Community

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Showing 699: English reviews
Lisbon
Reviewed yesterday NEW

excellent staff, both in the restaurant and at reception desk, repetitive breakfast menu, average facilities and outdated room toilets, noisy ac, bad light in rooms, very good spa and gym and also effective Wi-Fi

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Helpful?
Thank J4762CCpaulom
Madrid
Reviewed 2 days ago NEW

Extremely well located in Maslak district. Great service. Spacious room. Good food. Convenient restaurant inside. Very kind employees. However the hotel is starting to need a rejuvenation (no lack of cleanliness but the impact of obsolescence).

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Thank luismg494
Istanbul, Turkey
Reviewed 3 days ago NEW

Positive things are great personnell, good location, internet speed. But. very old smelly furniture. bad light in the rooms. no upper light at all. Windows are noisy as well as the air con. And the breakfast. Good selection of fruits and veggies, but no porridge, no cottage cheese, no fried eggs, just standard scrambled eggs, no fish.

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Helpful?
Thank 954alexeys
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear '954alexeys', Thank you for taking the time to share your feedback following your stay at the Steigenberger Maslak Istanbul. We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. I’ve already shared your opinion about breakfast service with our F&B Manager. Thank you for staying...

Bree, Belgium
Reviewed 4 days ago NEW

I visit a lot of places , being a frequent traveler and the Steigenberger is one of the best hotels I have stayed so far. Staff is very friendly and helpfull. The rooms are spacious and luxureous and above all clean. Maybe the heating could be reduced a little bit. The fitness/welness area is top standard with professional people to...

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Helpful?
Thank geelenp
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear PETER GEELEN, First of all we would like to thank you for choosing Steigenberger Istanbul Maslak for accommodation need in Istanbul. Also thank you for taking time to convey your such detailed comments regarding your stay. It is such a pleasure to know that you enjoyed your room space, our top priority is providing a great pride in the...

Ankara, Turkey
Reviewed 6 days ago NEW

I would like to confirm that personnel, their service is qualified, kind and polite. Rooms, SPA and hotel is clean. Breakfast, lunch, bar, conference center, meeting rooms etc. are satisfactory. Place of the hotel is close to city center. As a result, I suggest hotel to all visitors.

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Helpful?
Thank muzaffero534
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear ''muzaffero534'', First of all, I would like to thank you taking the time to provide us with such detailed feedback about your stay. We take great pride in the presentation of our guest rooms and we were glad that you able to enjoy that. We truly appreciate your kind words about our staff. It's definitely a boost for us...

Ankara, Turkey
Reviewed 6 days ago NEW

big rooms, very comfortable beds and pillows especially ortopedic pillowa are great, the hotel is at central maslak, it s very good for business trips , good breakfast , the entrance is also good, the heat of the rooms are okey for me

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Helpful?
Thank Zeynep S
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'Zeynep S', Thank you very much for choosing to stay at Steigenberger Hotel Maslak Istanbul and for taking the time to post this nice comment. We appreciate your feedback and nice to hear that you liked our hotel facilities. With a spirit to serve, we take great pride about exceeding your expectations. Steigenberger Hotel Maslak Istanbul is located in...

Ankara
Reviewed 1 week ago NEW

Location of the hotel is nice, hotel is clean and rooms are large enough but breakfast is average. Rooms are a little bit noisy (source of the noise is outdoor not inside). If they enrich the breakfast it will be a very good choice.

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Thank anonym480
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear Guest, First of all we would like to thank you for choosing Steigenberger Istanbul Maslak for accommodation need in Istanbul. Also thank you for taking time to convey your comments regarding your stay. It is such a pleasure to know that you enjoyed your room space, our top priority is providing a great pride in the presentation of our...

Athens, Greece
Reviewed 3 weeks ago

I stayed for 12 nights and everything was perfect. The staff is extremely friendly and everyone is willing to help any time of day. The rooms are really clean,big and nice. I would definitely choose it again.

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Helpful?
Thank Alkistis P
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear '' Alkistis P'', Thank you for your kind review and also thank you for giving us a good rating I am glad to see that overall your experience was positive. We will be look forward to see you again soon. Kind regards, Cansu Yorukoglu General Manager

Gaziantep
Reviewed 3 weeks ago

If you do not have to stay, please avoid from there, Because room was old and toilet is not good for Muslims, Also breakfast are was so dark and tea service was bad, I was not comfortable. If you want to stay daily, sleep and go away...

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Thank 763hayrie
Istanbul, Turkey
Reviewed 4 weeks ago

An oasis in Istanbul -- impeccable service, spacious and comfortable room, superb view. Luxurious spa and pool available. Conveniently located for shopping and for business. Will definitely stay again.

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Helpful?
Thank Cherie M
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear ' Cherie M ', Thank you very much for choosing to stay at Steigenberger Hotel Maslak Istanbul and for taking the time to post this nice comment. We appreciate your feedback and nice to hear that you liked our hotel facilities. We truly appreciate your kind words about our service. It's definitely a boost for us every time we...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access

Additional Information about Steigenberger Hotel Maslak Istanbul

Address: Buyukdere Caddesi 233 | Ucyol Mevkii. No. 233 Maslak, Istanbul 34398, Turkey (Formerly Sheraton Istanbul Maslak Hotel)
Region: Turkey > Istanbul
Price Range: £51 - £221 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Hotel Maslak Istanbul 5*
Number of rooms: 305
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com and Travelocity so you can book your Steigenberger Hotel Maslak Istanbul reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Istanbul
Istanbul Sheraton
Hotel Style:
#148 Luxury Hotel in Istanbul
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Questions & Answers

Here's what travellers have asked, with answers from Steigenberger Hotel Maslak Istanbul staff and other travellers.
4 questions
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Questions? Get answers from Steigenberger Hotel Maslak Istanbul staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Need to check room temperature often.”
 of 5 bubbles TSIZ, 24 Dec 2016 | Read review
“Some rooms are a little dark, if you are planning to stay at hotel during day, make sure you get a Sun Facing room.”
 of 5 bubbles Soorena_S, 19 Dec 2016 | Read review
“Wonderful view with large room :)”
 of 5 bubbles ESD_85, 24 Nov 2016 | Read review
“Plz look on the air conditioner part, it is control system but some time I felt uncomfortable and called many times to increase the A/C. but not get proper response and no sleep well for many nights. Requested for cooler as well but I haven't get it too. Reception guys told no extra stock. So many people facing the same issue, plz look and remove the control system. ”
 of 5 bubbles 179nivashr, 2 Nov 2016 | Read review
“Try to get a room above 15th floor as traffic is quite noisy as it is on a busy road with cars driving all day and night.”
  • my room 1512
 of 5 bubbles ElroydBlake, 27 Oct 2016 | Read review
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