We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Steigenberger Hotel Maslak Istanbul

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Steigenberger Hotel Maslak Istanbul
Steigenberger Hotel Maslak Istanbul
Panoramas (10)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,126 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 677: English reviews
Reviewed 2 days ago NEWvia mobile

I phoned the spa area to make a reservation. The women was soooo unfriendly as I asked about the prices! She stopped the phone call. I am sooo angry! Never use this! (I am not a Tourist. I live here!)

 Report
Helpful?
Thank Ste P
Steigenberger M... I, Konuk İlişkileri Müdürü at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'Ste P', My name is Ulku Kizilkaya, Guest Relations Manager here at Steigenberger Hotel Istanbul Maslak. Our General Manager Mrs. Cansu Yorukoglu asks me to respond to your complaint about your recent experience with the Ocean Club Fitness & Spa services. It is our goal to provide the highest level of customer service. We rely on our guests to...

Reviewed 3 days ago NEWvia mobile

It was fantastic stay Great hotel with big rooms. Special thanks to guest relations and reception. Wifi conection good.i like bleasure concept .you have to stay in this hotel at least once for one time when you come to istanbul.,....

 Report
Helpful?
Thank Mohamed T
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'Mohamed T' Thank you for taking the time to share your feedback following your stay at the Steigenberger Maslak Istanbul. We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Guest Relations and Reception team, that they made an...

Vienna, Austria
Reviewed 4 days ago NEW

in Maslak area, rooms ok but already a bit old, rooms are relatively large, friendly staff, room service available, different facilities such as gym available, lobby area quite nice, can recommend the hotel for a short stay in Maslak area

 Report
Helpful?
Thank stefane352
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear ''stefane352'', First of all we would like to thank you for choosing Steigenberger Istanbul Maslak . We strive to ensure that our facilities and services are of the highest quality. I regret that this was not your impression. I would like to kindly inform you that with the re-branding, the hotel is currently undergoing a considerable renovation. It is...

Athens, Greece
Reviewed 1 week ago

Service is excellent. Restaurant is somewhat expensive. For food in the restaurant avoid the fruit-salad. The furniture in the room I stayed are old and certainly different from the ones I have stayed in the past (office, armchair, wordrope, etc.).

 Report
Helpful?
Thank 448antonisp
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear '448antonisp' First of all we would like to thank you for choosing Steigenberger Maslak Istanbul for your accommodation need in Istanbul. We would like to kindly inform you that we have shared all your review details with the related department. We truly appreciate your kind words about our services. It'sdefinitely a boost for us every time we hear positive...

Moscow, Russia
Reviewed 1 week ago

Good hotel with good location and high level of service. Two things, which were a bit annoying: 1)shower holder in the bathroom was not fixed properly and 2) on last day exactly at 12.00 I've got a call from reception with the question when I'm going to check out, which spoiled overall impression. All the rest was perfect.

 Report
Helpful?
Thank 609yuliay
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear '609yuliay', I appreciate your positive feedback about our hotel and thank you for choosing again to stay with us. I'm happy that you enjoyed your stay and thank you again for your high score.We do take pride in catering to our guests' needs the best way we can. On the other hand, please note that your concerns about our...

A TripAdvisor Member
1 review
Reviewed 1 week ago

Satisfied with the services provided but on the other side there was some weaknesses like poor sped of internet in the room and in the closet there was only one hanger. Also in the restaurant ner reception it was possible to settle the account at the room because restaurant does not belong to the hotel.

 Report
Helpful?
Thank A TripAdvisor Member
Steigenberger M... I, Halkla İlişkiler Müdürü at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear Guest, I am really disappointed to hear details of your recent stay. We strive to ensure that our facilities and services are of the highest quality. I regret that this was not your impression. It is my genuine hope that you give us another chance to serve you and show you the quality of service we are known for....

Ankara, Turkey
Reviewed 1 week ago

Everything was good,I enjoyed and feel happy my stay at this hotel.İt was a bit expensive with it's premises. Noise of heating system was uncomfortable and to sleep easily is not possible. I can recommend this hotel because ı did not face any problems.

 Report
Helpful?
Thank ahmetunalo
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'ahmetunalo' First of all we would like to thank you for choosing Steigenberger Maslak Istanbul for your accommodation need in Istanbul. We would like to kindly inform you that we have shared all your review details with the related department also your complaint has been discussed by the hotel’s management. We truly appreciate your kind words about our hotel...

Dusseldorf, Germany
Reviewed 1 week ago

Perfect location and service provided from the friendly stuff in the hotel. Complete impression was fulfilled with professional and friendly stuff to make the staying experience on the excellent level.

 Report
Helpful?
Thank milande2016
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'milande2016', First of all we would like to thank you for choosing Steigenberger Istanbul Maslak . Also thank you for taking time to convey your comments regarding your stay. Our top priority is providing a great pride in the presentation of our guest and I will be sure to let our staff know how much of animpact they made...

Athens
Reviewed 1 week ago

Satisfied with the services provided. I would recommend to work on ways to improve taxi availabilities. I understand it is difficult but I have faced same problem on my last two visits. I asked transfer from Sun Plaza to hotel (i have handicap issue) and it took 45' delay and lot of calls to have it arranged. I understand the...

 Report
Helpful?
Thank 486christosl
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear ' 486christosl', Thank you for taking time to review our hotel. I am really disappointed to hear details of your recent stay. We strive to ensure that our facilities and services are of the highest quality and I will be sure to let our staff know how much of animpact they made on your experience. Thank you very much...

Madrid, Spain
Reviewed 1 week ago

The room was very clean with beautiful to the city and close to the metro station (takes 15-20 mins to reach the center of Istanbul/Taksim). I stayed about 2 weeks for my business trip. The best time for me was to enjoy gym/swimming pool in level 2 and very delicious foods in the Hotel. The service at the breakfast/dinner in...

 Report
Helpful?
Thank ESD_85
Steigenberger M... I, Genel Müdür at Steigenberger Hotel Maslak Istanbul, responded to this review

Dear 'ESD_85', We appreciate you taking the time to provide us with such detailed comment about your stay. I am glad to hear your very nice comments. It makes us very proud to hear that you was satisfied with your stay in our hotel. Regarding your Wi-Fi and SPA comments. We truly appreciate your kind score about our services. We...

651 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (256)
Viewed
View from Room (20)
Viewed
Room/Suite (61)
Viewed
Bathroom (26)
Viewed
Hotel & Grounds (43)
Viewed
Dining (19)
Viewed
Pool/Beach Area (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
0:41
Videos (1)
Viewed
Other (81)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (264)
Viewed
Amenities (88)
Viewed
Deluxe Corner Room (25)
Viewed
Junior Suite (31)
Viewed
Pool (17)
Viewed
Dining (44)
Viewed
Superior Room (27)
Viewed
The Hotel (32)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (131)
Viewed
Hotel & Grounds (7)
Viewed
Dining (8)
Viewed
Room/Suite (16)
Viewed
Pool/Beach Area (6)
Viewed
Bathroom (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (91)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Istanbul hotels
Le Meridien Istanbul Etiler
#125 of 1,108 in Istanbul
539 reviews
Movenpick Hotel Istanbul
#106 of 1,108 in Istanbul
931 reviews
Sisli
Wyndham Grand Istanbul Levent
Wyndham Grand Istanbul Levent
#85 of 1,108 in Istanbul
409 reviews
Show Prices
Show Prices
Show Prices
Tempo Hotel 4 Levent
#1,001 of 1,108 in Istanbul
71 reviews
The Grand Tarabya
#72 of 1,108 in Istanbul
428 reviews
Elegance Residence
#640 of 1,108 in Istanbul
42 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access

Additional Information about Steigenberger Hotel Maslak Istanbul

Address: Buyukdere Caddesi 233 | Ucyol Mevkii. No. 233 Maslak, Istanbul 34398, Turkey (Formerly Sheraton Istanbul Maslak Hotel)
Region: Turkey > Istanbul
Price Range: £58 - £210 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Hotel Maslak Istanbul 5*
Number of rooms: 305
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HotelTravel.com, Priceline, Travelocity, Hotels.com and Odigeo so you can book your Steigenberger Hotel Maslak Istanbul reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Istanbul
Istanbul Sheraton
Hotel Style:
#147 Luxury Hotel in Istanbul
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Steigenberger Hotel Maslak Istanbul staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Steigenberger Hotel Maslak Istanbul staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wonderful view with large room :)”
 of 5 bubbles ESD_85, 24 Nov 2016 | Read review
“Plz look on the air conditioner part, it is control system but some time I felt uncomfortable and called many times to increase the A/C. but not get proper response and no sleep well for many nights. Requested for cooler as well but I haven't get it too. Reception guys told no extra stock. So many people facing the same issue, plz look and remove the control system. ”
 of 5 bubbles 179nivashr, 2 Nov 2016 | Read review
“Try to get a room above 15th floor as traffic is quite noisy as it is on a busy road with cars driving all day and night.”
  • my room 1512
 of 5 bubbles ElroydBlake, 27 Oct 2016 | Read review
“Just change the pillows please and everything will be perfect ”
 of 5 bubbles 38abdullahs, 26 Oct 2016 | Read review
“very nice and quiet rooms”
 of 5 bubbles mohammadb915, 22 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay