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Burgu Arjaan by Rotana

Samanyolu Sk. No:23 Altaycesme Mahallesi, Istanbul 34843 Türkiye
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Traveller (206)
Room & Suite (20)
Pool & Beach (18)

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About

#298 of 2,111 hotels in Istanbul
Location
Cleanliness
Service
Value
Burgu Arjaan by Rotana Istanbul Asia is conveniently located on the Asian side of Istanbul in Maltepe district, on Istanbul's longest coastal lane starting from Fenerbahce and ending at Tuzla. Situated right beside the subway station, Burgu Arjaan by Rotana offers an easy access to anywhere in town , as well as Sabiha Gökçen International Airport and is in close proximity to Bağdat Street, the renowned shopping and dining area of the Asian side. Burgu Arjaan by Rotana is a first class property offering spectacular 115 fully-furnished hotel apartments divided into two towers modernly designed with up-to-date technology and facilities catering to both leisure and business visits, for long-term guests and families alike. Enjoy a choice of 4 exquisite food and beverage outlets as well as a 24-hour in-room dining service in the comfort of your room. Whether you want to enjoy a drink outside by the pool, have a tea in B&T Café-Deli or looking for an informal all day dining experience at Elements, your taste will be satisfied with the delicious menus and choices. 4 multifunctional and flexible meeting rooms are fully equipped with the latest audio-visual equipment and the best modern facilities are designed to suit all your business needs. Offering a stunning design and a magnificent daylight, the Elmas Ballroom is an ideal place for any corporate or social event. Bodylines Fitness & Wellness Club offers a tranquil refuge from the bustling city. You can keep fit and relax with our state-of-the-art facilities like outdoor or indoor pool, steam room, and sauna facilities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Children's playground
Children's television networks
Valet parking
Paid private parking nearby
Wifi
Pool / beach towels
Swimming pool toys
Indoor pool
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Wine / champagne
Poolside bar
Indoor play area for children
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Steam room
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Room service
Safe
Kitchenette
Flatscreen TV
Bath / shower
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Tile / marble floor
Wake-up service / alarm clock
Microwave
Minibar
Refrigerator
Stovetop
Electric kettle
Kitchenware
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Modern
Great View
Languages Spoken
French, Arabic, Italian, Nepali and 1 more

Location

Samanyolu Sk. No:23 Altaycesme Mahallesi, Istanbul 34843 Türkiye
Name/address in local language
Burgu Arjaan by Rotana
583Reviews12Q+A37Room tips

Reviews
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Traveller rating
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Popular mentions
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Sue W wrote a review 7 Apr
Neath, United Kingdom9 contributions1 helpful vote
+1
Treacherous hotel. Tripped very badly on arrival, unmarked step and slippery rug. Still in position a week later when I left. Emsar on Receptionist, rudest staff member just laughed when I badly injured myself. Room lock would not open, took 2 security guards to cut us out an hour later. Iron blew up and fused all electrics. Main corridor carpets atrocious, just view my attached photos and it is like this throughout the hotel. Not allowed in 24 degrees to put a lounger in the sun and read and could not use pool without purchasing a swimming cap, what a joke. This hotel is run by THE most unhelpful staff I have ever had the misfortune to meet. Davil in the restaurant would not allow me to take breakfast to my ill daughter in our room even though I had paid for it. Was worn out by the end week of the week just trying to have a swim and sit in the sun, with no success. Book somewhere else!!!
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: Be prepared to argue with the most unhelpful staff from the minute you get here. No english...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Grant S wrote a review Mar 2024
1 contribution
The rooms were nice and bed comfortable. However, there was a noise coming from somewhere not in our room that was annoying and kept us up. There was no cutlery in the room. The service in the restaurant was polite swift and helpful. Edanur was very helpful always smiling and nothing was to much when asked. Very polite and service was always with a smile. Would come back to the hotel in the future Thank you Grant
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip: Pool was closed as it was to cold in march. Buy some milk and request cutlery.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cuneyt Sabuncuoglu, Guest Services / Front Office at Burgu Arjaan by Rotana
Responded 2 weeks ago
Dear Anthonia1902, Thank you for sharing your feedback on tripadvisor.com. It is truly a pleasure to read how fantastic your visit was at Burgu Arjaan. Thank you for all your kind comments and I look forward to welcoming you again in the future. Best regards, Hakan Bakir General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kayee H wrote a review Mar 2024
1 contribution
Madam Veselka. Very lovely lady, very kind and sweet. Her service is wonderful. Was very helpful. Did a great job at helping with room service. She was very polite and knowledgeable at what she does. Always made sure that I was okay or if I needed anything.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cuneyt Sabuncuoglu, Guest Services / Front Office at Burgu Arjaan by Rotana
Responded 2 weeks ago
Dear kayeeh2024, Thank you for sharing your feedback on tripadvisor.com. It is truly a pleasure to read how fantastic your visit was at Burgu Arjaan. Thank you for all your kind comments and I look forward to welcoming you again in the future. Best regards, Hakan Bakir General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Margaret R wrote a review Mar 2024
1 contribution
Eda was very helpful, spoke very gd english, brought great service to are table, couldn't help us enough. Location was great all staff very friendly and helpful. Food was 5 stars also with a good variety. Hotel very clean also has a really good pool area.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cuneyt Sabuncuoglu, Guest Services / Front Office at Burgu Arjaan by Rotana
Responded 2 weeks ago
Dear margaretrA4768KW, Thank you for sharing your feedback on tripadvisor.com. It is truly a pleasure to read how fantastic your visit was at Burgu Arjaan. Thank you for all your kind comments and I look forward to welcoming you again in the future. Best regards, Hakan Bakir General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Steven R wrote a review Mar 2024
1 contribution
Eda looked after us every morning on our visit she was so nice and helpful and kind. Breakfast was served by eda every morning with a lovely smile.. eda 5 stars all day.. Room was excellent Food was sold good with a really good variety. I would definitely recommend.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cuneyt Sabuncuoglu, Guest Services / Front Office at Burgu Arjaan by Rotana
Responded 2 weeks ago
Dear stevenrD3269VX, Thank you for sharing your feedback on tripadvisor.com. It is truly a pleasure to read how fantastic your visit was at Burgu Arjaan. Thank you for all your kind comments and I look forward to welcoming you again in the future. Best regards, Hakan Bakir General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Angela O wrote a review Mar 2024
1 contribution
Truly a 5 star experience I received over here. Friendly, professional and knowledgeable staff. Restaurant and the food was amazing, Edanur from the restaurant was totally helpful, respectful and polite. I will definitely be visiting here again.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: Just feel at ease, you will be very well taken care of by these people.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cuneyt Sabuncuoglu, Guest Services / Front Office at Burgu Arjaan by Rotana
Responded 3 weeks ago
Dear guest, Thank you for sharing your feedback on tipadvisor.com. It is truly a pleasure to read how fantastic your visit was at Burgu Arjaan. Thank you for all your kind comments and I look forward to welcoming you again in the future. Best regards, Hakan Bakir General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Doralis V wrote a review Mar 2024
1 contribution
Our bathroom door was broken but Zeynel came right away and fixed it. Once you closed it from inside the bathroom you could not open it anymore. It could only be opened from the outside. Thankfully it is repaired now. We told our problem at the lobby and within 5 minutes Zeynel was knocking at our room door.
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hakan Bakir, Genel Müdür at Burgu Arjaan by Rotana
Responded 9 Mar 2024
Dear Guest, Thank you for sharing your feedback on tripadvisor.com. I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations. We look forward to welcoming you back. Best regards, Hakan Bakir General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sherpa37593593171 wrote a review Mar 2024
1 contribution
The location was good! Staff was friendly and breakfast was on point! he beds was super comfy! My friend and I stayed a few days and the staff was very accommodating. Pool and sauna was good. Also with a good size gym. I'd recommend checking this place out.
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hakan Bakir, Genel Müdür at Burgu Arjaan by Rotana
Responded 9 Mar 2024
Dear Guest, Thank you for sharing your feedback on tripadvisor It is always rewarding to receive such praise regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests. The whole team looks forward to welcoming you back soon. Best regards, Hakan Bakir General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marcel B wrote a review Mar 2024
Lisbon, Portugal1 contribution
It was an absolute pleasure staying with this hotel. The staff were super friendly and the service in general was really great. As a frequent traveller, I would gladly recommend this hotel. The guest relations personnel have been extremely helpful and all aspects of my stay, ensuring that all my business meetings went smooth. Overall great experience and an excellent restaurant with great food. Would highly recommend to stay at this hotel.
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Date of stay: February 2024Trip type: Travelled on business
Room Tip: Avoid peak hours or consider travelling time during peak hours, especially for business meetings....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cuneyt Sabuncuoglu, Guest Services / Front Office at Burgu Arjaan by Rotana
Responded 1 Mar 2024
Dear Guest, Thank you for sharing your feedback on tripadvisor It is always rewarding to receive such praise regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests. The whole team looks forward to welcoming you back soon. Best regards, Hakan Bakir General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bethany W wrote a review Feb 2024
1 contribution
For an and nesting is really good they are really good in cleaning I asked just to take garbage but they did my kitchen bathroom and vac without asking thank you so much. The whole hotel was welcoming I like it a lot here .I will come here again 💖💖💖
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Cuneyt Sabuncuoglu, Guest Services / Front Office at Burgu Arjaan by Rotana
Responded 1 Mar 2024
Dear Guest, Thank you for sharing your feedback on tripadvisor It is always rewarding to receive such praise regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests. The whole team looks forward to welcoming you back soon. Best regards, Hakan Bakir General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£74 - £112 (Based on Average Rates for a Standard Room)
LOCATION
TürkiyeIstanbul
NUMBER OF ROOMS
115
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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BURGU ARJAAN BY ROTANA - Updated 2024 (Istanbul, Turkiye)

Frequently Asked Questions about Burgu Arjaan by Rotana
Which popular attractions are close to Burgu Arjaan by Rotana?
Nearby attractions include Ortaoyuncular Tiyatrosu (0.5 miles) and Keyfi Alem Playstation Cafe (0.5 miles).
What are some of the property amenities at Burgu Arjaan by Rotana?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Burgu Arjaan by Rotana?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Burgu Arjaan by Rotana?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Burgu Arjaan by Rotana?
Yes, free parking, a parking garage, and paid private parking nearby are available to guests.
What are some restaurants close to Burgu Arjaan by Rotana?
Conveniently located restaurants include Cemil Usta Akcaabat Koftecisi, SEREZ DONDURMACISI - Maltepe, and Celtik Kebap ve Lahmacun.
Are there opportunities to exercise at Burgu Arjaan by Rotana?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Burgu Arjaan by Rotana have airport transportation?
Yes, Burgu Arjaan by Rotana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Burgu Arjaan by Rotana?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Burgu Arjaan by Rotana?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Burgu Arjaan by Rotana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.