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Palm Wings Ephesus Beach Resort

Traveller (2668)
Pool & Beach (329)
Room & Suite (297)

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About

#13 of 37 hotels in Selcuk
Location
Cleanliness
Service
Value
COVID 19 MEASURES TAKEN AND RULES FOR GUESTS ● It is mandatory to wear masks in hotel public areas. ● The fever measurement criterion of our hotel is 37.5 degrees. If possible, rest in our rest area for 10 minutes and your fever will be measured again. If it is below 37.5 degrees, your entry is allowed. If the fever does not go down, our nurse will contact you with the appropriate health units. ● If your fever is over 38 degrees, the direct health units will be informed directly and their data will be made available. Your hotel check in is not possible as part of Covid-19 measures. Thank you in advance for your support in this regard. ● We kindly ask you to throw your used masks and gloves into the medical waste box at each floor landing and other public areas. ● In accordance with the rules of physical distancing, we ask you to comply with the floor markings located in areas where there may be congestion. Physical distancing rule is not required for our guests staying in the same room. ● We kindly request you to use the hand disinfectants we have placed for you in the public areas. ● The reception by telephone and follow In case you feel possible symptoms in yourself, we ask you to isolate yourself in your room and inform their directions. ● On entering the hotel, we will measure your body temperature. Please inform us about your travels in the last 14 days and provide us with personal information. ● During your stat, please follow the rules and instructions that are given to you while check-in. ● Before settling in your room, your luggages and bags will be disinfected with ULV-sprayer. ● Our rooms are disinfected and prepared for you according to the high standards of hygiene. ● You are expected to follow the rules of social distancing in our restaurants and common areas. ● In our hotel all the installation and hardware (such as energy, hettiniz, ventilation, dishwashers, washing machines, elevators etc.) are controlled and their maintenance is regularly made. ● In our restaurants, lobby and foyer, the number of chairs and armchairs is reduced and they are replaced according to the rules of social distancing. ● Our staff have received the necessary education on hygiene, personal and common protection of health. ● Our staff who works on producing and serving food always wear the necessary equipments such as one-time gloves, masks, bonnets and overshoes. ● In our open buffet, you will be served by one of staff so as to prevent any contact and to maintain high standards of hygiene. ● Swimming pool, deck chairs, and sitting areas are reorganized according to the rules of social distancing. ● If you have fever, coughing or difficulty in breathing please contact the nearest health instution and we will do our best to bring you there. ● We switched to single use amenities in guest rooms. ● All public space surfaces such as door knobs, elevator buttons and restrooms are being frequently disinfected. ● All these rules are necessary for your health as well as the health of our hotel staff. We appreciate you for following these rules and precautions.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Game room
Babysitting
Parking
Wifi
Adult pool
Indoor pool
Outdoor pool
Heated pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Kid-friendly buffet
Kids' meals
Snack bar
Poolside bar
Tennis court
Aerobics
Darts
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Chapel / shrine
Convenience store
Currency exchange
Gift shop
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Infirmary
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Walk-in shower
Room service
Safe
Telephone
Bottled water
Clothes rack
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Bay View
Great View
Languages Spoken
English, Russian, German, Turkish
2,614Reviews462Q+A100Room tips

Reviews
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Gary W wrote a review Dec 2023
York, United Kingdom19 contributions5 helpful votes
+1
Great food, comfortable rooms, fantastic location. The food in the main restaurant was exceptional. Different food each day, well cooked and very tasty. Inside was noisy, but there was plenty of space outside on the balconies. It was warm and quiet with great views of the sea and the moonlight. The location was a few yards from the sea and the local bus stop was just outside. Only £1 to kusadasi and selcuk. The buses were regular. The staff were warm and friendly and reception staff was great.
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: Plenty of parking but the bus stop was nearby with a very helpful bus attendant nearby. Every...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kelly Allison, Müşteri Hizmetleri / Ön Büro at Palm Wings Ephesus Beach Resort
Responded 9 Dec 2023
Dear Guest, Thank you for such a lovely, positive review regarding your stay here at Palm Wings Ephesus. We are so pleased that you enjoyed your time with us and that the hotel exceeded your expectations. It will be our pleasure to forward your kind words to our staff. We hope that we will have the opportunity to welcome you back again in the near future. Kind regards, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sarah K wrote a review Nov 2023
7 contributions7 helpful votes
We stayed at this hotel from the 19 August for two weeks as a family of 5. We all really enjoyed our stay at the hotel, all the staff were really friendly, helpful and always smiling and the hotel and grounds are immaculate. We did not have any trouble finding something to eat in the restaurant or the snack bar, even though two of our party are really fussy eaters and the ice cream available from 12 till 5 was an added bonus. The drinks were really good, lots of choice and we even got some branded spirits. We would all like to say a special thank you to Aydin the photographer who is a professional at what he does. He is a lively guy and took some amazing photographs of our family especially our granddaughter, Faith the photographs are lovely memories for us all to look back on. We would also like to thank Mario and Jay Jay (Animation Team) for making our days full of entertainment and laughter you are both a great credit to the hotel and cannot thank you both enough for making our holiday special. I would also like to mention Kelky (Guest Relations) who arranged our dining at two of the A La Carte restaurants and organising a birthday cake which was amazing. We went out at night to the Hong Kong restaurant where the food was lovely and we got free transport there and back which was organised by Mike Tyson. We hope to see you all again soon.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kelly Allison, Müşteri Hizmetleri / Ön Büro at Palm Wings Ephesus Beach Resort
Responded 21 Nov 2023
Dear Guest, Thank you for taking the time to write such a positive stay regarding your holiday here at Palm Wings Ephesus. We are delighted to hear that you had a memorable time and that the hotel met your expectations as the happiness of our guests is our top priority. We will of course pass on your kind words to our staff and we hope that we will have the opportunity to welcome you back again soon. Kind Regards, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jamie C wrote a review Nov 2023
Corwen, United Kingdom2 contributions1 helpful vote
+1
2nd visit, superb again. The waterpark has been upgraded this year, and is superb. Entertainment team made the holiday again. Yassher, Margherita awesome as always, but the stars of the show were Bella and Jhonny. 23 & 18 years old, and did their absolute best to speak to you, and entertain you daily. Being the last week of the season the daytime entertainment was struggling for numbers, so wasn't as good as at peak season. Evening Entertainment was the same due to numbers at the hotel. The main shows were wrapped up, which was a shame as we know how good they are. Food was better this visit in the main restaurant also. We used the Italian Al a carte, and it was fantastic. Snack bar is also very good. You won't regret visiting this hotel if you can 💯
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Hong Kong restaurant in Kusadasi is a must. 10€ in a taxi each way.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Kelly Allison, Müşteri Hizmetleri / Ön Büro at Palm Wings Ephesus Beach Resort
Responded 21 Nov 2023
Dear Guest, Thank you for such a positive review. We are so pleased that you enjoyed your stay with us once again and it will be our pleasure to pass on your kind words to our staff. We are grateful to have you as a returning guest and we hope that you will visit us again in the near future. Kind Regards, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Deb F wrote a review Oct 2023
Milton Keynes, United Kingdom70 contributions24 helpful votes
+1
Pro’s: Hotel itself and gardens were nice annd well kept. Room a good size - although bed not very comfy. Aqua park for children good, beach well kept. Nice sunset bar, good to have an over 16’s only pool, large fridges full of bottled water always available, cocktails nice. Easy to catch bus into Kusadsi. Spa massages and hamman good and reasonable price compared to Uk. Cons: food is terrible, Luke warm at best but nothing like what you expect at a 5 star resort, quality of food cheap and even the Turkish food was the worst we’ve ever had. Flys constantly buzzing over the salads and fruit, everything always felt like yesterdays left overs mushed into a slightly different dish. Never seen cold broccoli gratin served for breakfast before. A lot of East Europeans rather than British they’re so unsure if food choice were perhaps aimed at them but that doesn’t explain the cheap quality and lack of heat in the hot food. We both got stomach upsets during our stay. We tried the Mexican a la carte and it was also awful, nachos burnt, burger was just the nacho topping in a bun and dessert ice cream had melted all over plate when served. We left the hotel on 2 days to eat out so that we got some decent Turkish food. However that meant getting a bus as there was nowhere else nearby to walk to and we booked all inclusive so that we didn’t have to do that! Couldn’t tell we were in Turkey, hotel has no Turkish decor and plays no Turkish music. The lobby has a patisserie with Turkish cakes but with French decor theme 🤦🏻‍♀️ Service is non existent and most staff don’t speak English. Turks are well known for their service and not being able to do enough for you but this was noticeably lacking - staff not unpleasant, just lacking any service and usual Turkish warmth . Bathroom toilet constantly continued flushing and required several attempts each time to get it stop. Reported to reception but nothing done until it wouldn’t stop at all and after waiting hours for it to be fixed we said we wanted to change rooms - that got a man sent to sort it - but the issue continued all holiday. The pools were freezing cold, the indoor pool was warmer but consequently full of babies and small children. Entertainment was mixed and not good enough for a 5 star hotel which was a shame as they had a great amphitheatre for it. Overall, very disappointed, it was nowhere near a 5 star hotel and we complained to TUi and TUI rep whilst out there and got no response from either - still haven’t even though followed up when home. I have been going to Turkey for 30 years and this was the worst food and service ever experienced. If you have children, want an aqua park, happy to have chips and pizza every day and are not interested in experiencing Turkish culture then it’s probably ok but otherwise we couldn’t recommend and we wouldn't return.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Kelly Allison, Müşteri Hizmetleri / Ön Büro at Palm Wings Ephesus Beach Resort
Responded 3 Nov 2023
Dear Guest, Thank you for taking the time to review your recent stay with us. We are sorry to hear that not all aspects of the hotel met your expectations as the satisfaction of our guests is very important to us. Please be assured that our food services are monitored throughout by are food specialists team and checks including temperature and quality control are made. We cater for many nationalities and so offer a wide range of dishes to suit various tastes. Again, we are sorry that you felt disappointed and we thank you for choosing us. Kind Regards, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Becca F wrote a review Oct 2023
Mansfield, United Kingdom59 contributions23 helpful votes
+1
We had our honeymoon at Palm Wings Ephesus (after staying at the other palm wings a year earlier) overall it was a great holiday & good value for money. This definitely isn’t a 5* - but if you compare it to the proper 5*, it’s a lot cheaper. We stayed on the 12th floor. The lifts up/down were a nightmare & the water pressure through the shower was non existent…one evening I couldn’t wash my hair it was that bad. Our room was decorated nicely for our honeymoon The pools were great & spacious but there were huge groups of (mainly English) who’d reserve beds & not turn up til after lunch…dread to think what it’s like in the peak season Animation team were lovely & games were good. Some of the entertainment was hit & miss, but expected. Don’t bother with the live music in the sunset bar, unless you want to experience terrible out of tune saxophone from the same duo 3 times a week. The singer / guitarist was good but churned out the same songs. Food was generally good in buffets & loads of choice. We dined in all 3 A La Cartes. Mexican was amazing with great service. Turkish was rushed, we almost felt unwelcome. Italian was good. Another couple had the same experience as us. We don’t drink alcohol - the same 4 mocktails all week was a bit rubbish. Unfortunately there was no 0% beer or similar. Staff were generally ok, but not many seemed happy/ went the extra mile. Some shout outs. Jhony from the animation team was great all week, Kelly from Guest Relations is so helpful, knowledgable. & a real asset to the hotel. She really went the extra mile for us. The Mongolian Acrobats/ gymnasts were INCREDIBLE! Kenan, young lad in the restaurant was great & worked so hard and was so chirpy The main beach was ok & well maintained but if you go just a few steps along from the hotel, the litter was awful. We feel the hotels should do more between them to clean up.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Kelly Allison, Müşteri Hizmetleri / Ön Büro at Palm Wings Ephesus Beach Resort
Responded 24 Oct 2023
Dear Guest, Thank you for such a detailed and positive review regarding your recent stay with us. We are so pleased that you chose to spend your Honeymoon with us and that you enjoyed your time with us overall. We will of course forward your feedback to the relevant managers as this helps us to continue improving our facilities. We hope to have the opportunity to welcome you again in the future. Kind Regards, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anthony O wrote a review Oct 2023
3 contributions1 helpful vote
This is an excellent Hotel for a trip to beautiful Turkish Aegean coast, the hotel staff are very friendly and helpful , especially Mr Yilmaz from the main restaurant. The hotel has all the facility you need for a great holiday 🙂
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kelly Allison, Müşteri Hizmetleri / Ön Büro at Palm Wings Ephesus Beach Resort
Responded 24 Oct 2023
Dear Guest, Thank you for such a positive review regarding your recent holiday here at Palm Wings Ephesus. We are delighted that you enjoyed your time with us and we will be happy to pass on your kind words to our staff. we hope that you will choose us again in the future. Kind Regards, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tara wrote a review Oct 2023
6 contributions1 helpful vote
The approach to the hotel was very lovely and we was pleased to be dropped off here. Check in was really easy and the bonus was our room was ready. The view from the balcony was perfect and we was on the pool side so be could see the sun set from our balcony. Lovely set up being able to view both sides of the hotel front and back from all levels. The rooms were clean-not much storage but worked for us. Bit shocked there was no shampoo/conditioner. We purchased a massage package from the spa and the ladies were really great also the guy who worked on the reception there. The buffet was very large and being Celiac I found it easy to find food as the allergies were clearly stated. We felt the service in the buffet restaurant not to be as attentive as we have experienced in other hotels and searching for your own knife and fork was a chore. The cleanliness could never be faulted and the cleaners worked constant. We did attempt one of the ala cartes however we walked out. I had explained many times about allergies and they served me up food I couldn't eat. I was ill in my room the next day clearly cross contamination. Some of the entertainment was a bit to be desired but the team themselves were good. I would recommend and would probably rebook as the location for us was perfect.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: All ways sunbeds
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kelly Allison, Müşteri Hizmetleri / Ön Büro at Palm Wings Ephesus Beach Resort
Responded 20 Oct 2023
Dear Guest, Thank you for taking the time to review your recent stay with us. we are delighted that you enjoyed your time here as the happiness of our guests is important to us. We also appreciate your feedback and we will forward this to the relevant managers so that we can continue improving our facilities. We hope that you will choose Palm Wings Ephesus again in the future. Kind Regards, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chris9666 wrote a review Oct 2023
Nuneaton, United Kingdom31 contributions11 helpful votes
+1
We have had a Fantastic time and the entertainment team have been brilliant. All of the staff are friendly and very helpful. We would like to say a very special thank you to Bella from the entertainment team. There is a good selection of food and there is no problem with the measurements in the drinks which is always a bonus. The hotel is close enough to everything so you can easily get a Bus or Taxi to go to places nearby.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kelly Allison, Müşteri Hizmetleri / Ön Büro at Palm Wings Ephesus Beach Resort
Responded 20 Oct 2023
Dear Guest, Thank you for taking the time to write such a positive review. We are so pleased that you had a memorable holiday and it will be our pleasure to pass on your kind words to our staff. We hope that we will have the opportunity to welcome you back again in the near future. Kind Regards, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Elsye G wrote a review Oct 2023
1 contribution
Best hotel so far have been going for 4 years In a row never once disappointed. Staff are super nice and friendly great people . The food is fantastic. 100% recommend to everyone to give this hotel a try . Yilmaz garson especially great waiter always making sure you’re getting what you want .
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Date of stay: October 2023Trip type: Travelled with family
Room Tip: Everything is taking care of once your entire the hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kelly Allison, Müşteri Hizmetleri / Ön Büro at Palm Wings Ephesus Beach Resort
Responded 19 Oct 2023
Dear Guest, Thank you for such a lovely review. We are so grateful to have you as a returning guest and delighted that you enjoyed your time here with us again. We will pass on your kind words to our staff and we look forward to welcoming you back again soon. Kind Regards, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Katarzyna W wrote a review Oct 2023
1 contribution
Very nice hotel. The rooms are clean and the employees took care of them. A large selection of dishes, everyone will choose something for themselves. The service was very nice, everyone was very helpful and smiling. Special thanks to the nice Yilmas, who was always smiling, helpful and friendly. I recommend!
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Date of stay: October 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kelly Allison, Müşteri Hizmetleri / Ön Büro at Palm Wings Ephesus Beach Resort
Responded 19 Oct 2023
Dear Guest, Thank you for such a positive review regarding your recent holiday here. We are delighted to hear that you enjoyed your stay and that the hotel met your expectations. It will be our pleasure to pass on your kind words to our staff and we hope to see you back with us again soon. Kind Regards, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£106 - £288 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
surmeli efes hotel kusadasi, surmeli efes kusadasi, efes surmeli hotel, efes surmeli kusadasi
FORMERLY KNOWN AS
Surmeli Efes
LOCATION
TürkiyeTurkish Aegean CoastIzmir ProvinceSelcuk
NUMBER OF ROOMS
456
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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PALM WINGS EPHESUS BEACH RESORT - Updated 2024 Prices (Turkiye/Izmir Province)

Frequently Asked Questions about Palm Wings Ephesus Beach Resort
Which popular attractions are close to Palm Wings Ephesus Beach Resort?
Nearby attractions include Ephesus Taxi Service (4.7 miles), Bibliothèque de Celsus (3.5 miles), and Ancient City of Ephesus (3.5 miles).
What are some of the property amenities at Palm Wings Ephesus Beach Resort?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Palm Wings Ephesus Beach Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Palm Wings Ephesus Beach Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Palm Wings Ephesus Beach Resort?
Yes, free parking is available to guests.
What are some restaurants close to Palm Wings Ephesus Beach Resort?
Conveniently located restaurants include Casablanca Restaurant, Golden Boys Restaurant, and Erzincan Restaurant.
Are there opportunities to exercise at Palm Wings Ephesus Beach Resort?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Palm Wings Ephesus Beach Resort have airport transportation?
Yes, Palm Wings Ephesus Beach Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Palm Wings Ephesus Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Palm Wings Ephesus Beach Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Palm Wings Ephesus Beach Resort?
The staff speaks multiple languages, including English, German, Russian, and Turkish.