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Jerusalem Gardens Hotel & Spa

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Jerusalem Gardens Hotel & Spa
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544 Reviews from our TripAdvisor Community

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Showing 305: English reviews
Tel Aviv District, Israel
Reviewed 30 October 2016

A couple stay a night in Jerusalem for 120$ including breakfast, dinner, and a guided tour in the old city, during the high season of the jewish holiday. That sounded too good to be true so I was very suspicious when I arrived, and actually came with low expectation. The hotel was a good surprise. Though the decoration is a...

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Helpful?
Thank vered45
JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Vered, I appreciate you taking the time to comment about your recent stay at our hotel. I'm delighted to read that you had a pleasant surprise when arriving at the Jerusalem Gardens Hotel & Spa. Our guests do find the hotel to be cozy with a very warm atmosphere. All of our staff do their best to give our...

Johannesburg, South Africa
Reviewed 19 October 2016

It is a nice pleasant hotel, and was kept clean. It is well positioned and very close to the train stop. Air con is a win.the pool area is inviting. I did not not eat at the hotel dining room so cannot comment on the food. It has a comfortable bed.

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Thank Shelley B
JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Shelley, Thank you for taking the time to share your experiences of your recent stay, here at Jerusalem Gardens Hotel & Spa.. We are truly happy that you enjoyed your time with us; it was a pleasure to have you as a guest, and we hope to have the opportunity to welcome you back again soon Best regards, Nofia

Philadelphia, Pennsylvania
Reviewed 10 October 2016

My wife went away for the weekend so I was left with 3 kids. Thought it would be a good idea to go to this hotel which offers Shabbat meals as well. Rooms were large and clean for me and the 3 kids. The meals were plentiful and tasty.

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Thank MyBTJ
JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to write such a nice review of our hotel. We are so glad to see that you and your children enjoyed your stay with us and that our staff and service met your expectations. We look forward to hosting you, together with your wife, again on your return to our...

manchester
Reviewed 10 October 2016 via mobile

Nice hotel, we have stayed here in the past and yes come back again so that says something. Room wasn't as clean as the previous visits but ok standard.. Staff are freindly as always and hope to come back again

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Thank Mottibam
JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Motti, Thank you for taking the time to write such a nice review of our hotel. We are delighted to hear that you decided to return to Jerusalem Gardens Hotel, and will be equally delighted to offer our best service to you in your forthcoming stays with us. Wishing you a happy Holiday and a very good New Year!...

Reviewed 6 October 2016 via mobile

We went to the hotel for vacation during holiday the stuff members are kind and friendly, parking is small so you can park outside, watch out you have to pay parking fee with an application or ticket. Food average/ ordenery, nothing special in tastes or flag ship dish. Disabled people or baby carts will be difficult to enter, since there...

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Helpful?
Thank Avishay M
JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel. We do appreciate you bringing the various issues to our attention , and your comments are helpful to us in improving the look and feel of our hotel. Thank you for your patronage and your constructive review. Best regards, Nofia

Reviewed 29 September 2016 via mobile

A wonderful hotel and a good clean room. I was not eating well. It was in my floor 9 scene was beautiful and good service in a clean room. The swimming pool was clean and the service was good and smell good, clean reception area. Thank you so much.

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Thank 123antone
JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your experiences of your recent stay, here at Jerusalem Gardens Hotel & Spa.. We are truly happy that you enjoyed your time with us; it was a pleasure to have you as a guest, and we hope to have the opportunity to welcome you back again soon Best Regards, Nofia

Reviewed 29 September 2016 via mobile

We reached the hotel via booking we had test done in jerusalem. When we arrived reception immediately we got the room key.very nice reception and great for us an successfully tested. Large rooms equipped and clean. The evening meal was very tasty . Good service . Next time we will return to jerusalem.

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Thank Ahmad A
JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you very much for taking the time to write such a nice and heart-warming review of our hotel. We are so glad to see that you enjoyed your stay with us and that our staff and service met your expectations. We look forward to hosting you again on your return to our beautiful city. Best regards, Nofia

Reviewed 28 September 2016 via mobile

Everything u need and want in a hotel . u got it in this one. Close to the center of the city, great treatment , Recommended hotel Jerusalem gardens . The service is very good and clean the rooms perfect. I love Jerusalem gardens

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Thank 246ahmads
JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, We are delighted by your wonderful review and to read that you were happy with our facilities and convenient location. Our staff works very hard to ensure our guests have a fantastic stay with us. We look forward to welcoming you back to Jerusalem Gardens hotel & Spa whenever your travel brings you back to Israel With Warm...

Reviewed 27 September 2016 via mobile

Small size hotel with comfortable rooms and very clean, very good atmosphere and great service, the hotel is close to ancient city and very close to transportation service in and to out of Jerusalem You must visit.

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Thank bar722
JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to write such a nice review of our hotel. We are proud of our extremely convenient location. Our guests do find the hotel to be cozy with a very warm atmosphere. All of our staff do their best to give our guests the best service, with an emphasis on personal attention. We...

Reviewed 26 September 2016 via mobile

Another great stay at this very conveniently situated hotel for easy transport with the light rail outside its door. Myself and a friend spent 12 nights here and enjoyed it very much, from the lovely greeting on arrival which was late after Shabbat to the very last day. All the staff are lovely many of whom were at this hotel...

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Thank Nicudatchen
JGNB123, Guest Relations Manager at Jerusalem Gardens Hotel & Spa, responded to this review

Dear Guest, Thank you so much for taking the time to share your review of your stay at the Jerusalem Gardens Hotel & Spa. I am delighted to read that you found our rooms comfortable and clean and that you enjoyed the various unique amenities the hotel has to offer. Thank you for your positive comments pertaining to the quality...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Jerusalem Gardens Hotel & Spa

Address: 4 Kiryat Moshe, Jerusalem 9610204, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: £66 - £207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jerusalem Gardens Hotel & Spa 4*
Number of rooms: 180
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Hotel Style:
#14 Spa Hotel in Jerusalem
#30 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Jerusalem Gardens Hotel & Spa staff and other travellers.
13 questions
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Questions? Get answers from Jerusalem Gardens Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good.”
 of 5 bubbles sarahhL6587LW, 7 Mar 2017 | Read review
“A room at a high storey will be perfect to see parts of Jerusalem !”
 of 5 bubbles habiballah, 1 Mar 2017 | Read review
“not sure wich side is best but the room was luxury to my opinion”
 of 5 bubbles bosmateh, 16 Jan 2017 | Read review
“Go to another hotel”
 of 5 bubbles IzzyPacket, 9 Jan 2017 | Read review
“Try and not book any rooms facing the parking lot and Prima Park hotel as very noisy”
 of 5 bubbles MoccaJava, 1 Jan 2017 | Read review
5 of 5