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The Hotel is situated near to city.
Rooms are good with most of the amenities.
Room service is little poor and Reception people have difficulty understanding International Customers needs.
Otherwise it’s a very good Hotel and best part the Food Spread.
The establishment is very old and service quality is bellow average. Room are not clean (even i asked for room cleaning), hairdryer not working, non comfortable bed.
The breakfast buffet has not a big variety, menu is very limited. However, the staff is friendly and...More
Response from Amman_West_Hotel, Guest Relations Manager at Amman West HotelResponded 1 week ago
Thank you for choosing Amman West Hotel again and thank you for your review. The hotel consists of 3 floors, 2 of them have been renovated, and the second floor was actually just opened yesterday. Sadly you stayed in the first floor which...More
It was a very good choice because of the location, service, food and cleanliness. We stayed 5 days and enjoyed it very much. We were allocated a lovely renovated room with superb view. The staff were very kind and helpful. We will definitely stay there...More
Response from Amman_West_Hotel, Public Relations Manager at Amman West HotelResponded 4 weeks ago
Thank you for your review and thank you for staying at Amman West Hotel. I am glad to see that you enjoyed your renovated room and view. Make sure to visit us again as new things will be coming such as a new...More
If this is a 4-star hotel then I'm Michael Jackson's grandmother!
Positives - the location is very good and the lobby is neat and inviting.
Negatives - the room we stayed in was grossly outdated, with mould on the corners of the walls in the...More
Response from Amman_West_Hotel, Guest Relations Manager at Amman West HotelResponded 12 May 2018
Thank you for your review and thank you for staying at Amman West Hotel.
We are currently going through renovation, that would explain the banging you heard. So far we have renovated 1 floor.. I truly wish you were able to stay in...More
I stayed there for 2 days. Room is renovated and clean, Wi-Fi was perfect, staff nice. Will stay here again. The location is central, next to embassies so it's a very safe neighborhood and quite for a peaceful sleep.
Thank Laith Q
Response from Amman_West_Hotel, Guest Relations Manager at Amman West HotelResponded 25 April 2018
Thank you for your review and thank you for choosing us. Looking forward to host you again soon! Safe travels !