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Makkah Clock Royal Tower, A Fairmont Hotel

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Makkah Clock Royal Tower, A Fairmont Hotel
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1,840 Reviews from our TripAdvisor Community

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Showing 1,130: English reviews
Houston, Texas
Reviewed 4 January 2016

Excellent accomodations, location, services, food, and staff. Sometimes elevators were slow to arrive, and frequently were full to capacity. So wait would often be for a few minutes. Amazing hotel though, and highly recommended. A bit of an annoyance is that you have to go through two elevators to get outside and the wait would be long. However other than...

Review collected in partnership with Fairmont Hotels & Resorts
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1Thank ozirw
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Ozirw, Thank you for the nice review. We look forward to hosting you again soon at the at the Makkah Clock Royal Tower, A Fairmont Hotel. Kind regards Naif AlThobaity, Director of Rooms

Reviewed 4 January 2016 via mobile

I changed my room 3 times in one day to get rid of a strange noise inside the room but it follows you at every room as if they don't recognize it at all. I couldn't sleep me and my wife for the second day and im still staying for 3 more days. This machine sound is terrible, you come...

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1Thank Mohamed E
Reviewed 3 January 2016 via mobile

Granted, the location was by far the best. On the door step of the grand mosque. The azan is live on speaker in your room and it literally takes minutes to get from the hotel to the masjid. In terms of the room. The cleanliness of the room was 4/5. Lightly dusty wardrobes. And dirt on the floor. However still...

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1Thank Shujahat A
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Shujahat, Thank you for taking the time to review us. We are pleased that you enjoyed our location. Your comments about the cleaning service has been noted and taken into consideration and rest assured your next stay with us will be flawless. We look forward to accommodating you in the near future. With kind regards, Mushtaq Ahmed, Director of...

Downingtown
Reviewed 2 January 2016

Super friendly staff clean place great food after all it was a very nice stay recommend it to everyone going to visit makkah .I did ask to stay to 4 PM to check out and it was no problem at all but all the help with a smile

Review collected in partnership with Fairmont Hotels & Resorts
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Thank 128ramih
Makkah S, General Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Guest, Greetings from Makkah. Thank you for sharing your lovely review. We are so pleased that you enjoyed your stay at Makkah Clock Royal Tower, A Fairmont Hotel and that you were so satisfied with the staff assistance and the food at our 5 stars restaurants. We very much look forward to hosting you in the near future at...

Houston, Texas
Reviewed 1 January 2016

I have stayed here before and this time is was really bad. Elevators sometimes 2 to 4 are out of order per elevator bank of 6 Elevators Elevator banks are not marked with floors to keep you guessing and then you do find the right elevator the floors aren't marked either Going up and down from the haram is a...

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Thank sajjidd
Makkah S, General Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Sajjid We regret hearing that we did not exceed your expectations. Please send us your reservation details via e-mail to socialmediamakkah@Fairmont.com, so we can investigate the issues you faced during your stay and address them appropriately. Kind regards. Abdel Aziz Eid, Hotel Manager

Karachi, Pakistan
Reviewed 1 January 2016

The location of the Hotel is idle for visiting Holly haram and the facilities are excellent and good service especially Breakfast and other food.Facilities of the Hotel are excellent and staff are very cooperative but non Arabic speaking will find language barrier as the staff are well trained but Language problem should be solved by proper training of English language.

Review collected in partnership with Fairmont Hotels & Resorts
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2Thank muhammadashraf2016
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Muhammad, Thank you for taking the time to review us. We are glad that you enjoyed the location and breakfast at Makkah Clock Royal Tower, A Fairmont Hotel. Your comments are noted and will be looked into and rest assured your next stay with us will be next to flawless. Looking forward to hosting you again at Makkah Clock...

Doha, Qatar
Reviewed 1 January 2016

Staff need more training they don't know any thing about hospitality ,servicing they are dealing with the guests in a bad manner The service also very very late The location is amazing and all the facilities are great

Review collected in partnership with Fairmont Hotels & Resorts
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Thank hanynafady
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Muhammad, Thank you for taking the time to review us. We are glad that you enjoyed the location and breakfast at Makkah Clock Royal Tower, A Fairmont Hotel. Your comments are noted and will be looked into and rest assured your next stay with us will be next to flawless. Looking forward to hosting you again at Makkah Clock...

Reviewed 31 December 2015 via mobile

The Hotel is located in Clock Royal Tower and only few step to the Masjid Al Haram. The food was fantastic. The hotel is facilitated with Musholla with Kaaba view. The staff Hotel is very professional and first class hospitality. It was unforgettable experiences.

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Thank Dendy H
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Dendy, We really appreciate your review. Thank you for your feedback on our location, staff and breakfast at Makkah Clock Royal Tower, A Fairmont Hotel. It was a pleasure hosting you and we hope that Makkah Clock Royal Tower will be your first choice for your next trip to Makkah. Naif AlThobaity, Director of Rooms

Oxford, Mississippi
Reviewed 31 December 2015

This hotel reservation was done on line one day before we reached there. The checking staff was very good. However, the continuous decline of citi master card by their machine was something that bothered us. We to use chase bank visa card and that was accepted right away. The room decor was excellent, bathroom was superb. House keeping staff very...

Review collected in partnership with Fairmont Hotels & Resorts
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Thank mohammadk611
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Mohammad, We Thank you very much for your amazing review. We appreciate the outstanding remarks on our hotel , staff and breakfast. It was a pleasure hosting you and we hope that Makkah Clock Royal Tower, A Fairmont Hotel will be your first choice for your next visit to Makkah. With kind regards Naif AlThobaity, Director of Rooms

Jakarta, Indonesia
Reviewed 30 December 2015 via mobile

I stayed at this Hotel for umrah in Macca City. It has plenty of elevators so you should remember which elevator to use to get back to your room. Food and room is good, best place to stay in Macca City

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Thank Taftazani
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Taftazani, Greetings from Makkah. Thank you for the lovely review. We are very pleased that you enjoyed your stay at Makkah Clock Royal Tower, A Fairmont Hotel. It was a pleasure hosting you and we hope we'll be your first option for your next visit to Makkah. Naif AlThobaity, Director of Rooms

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Near Makkah Clock Royal Tower, A Fairmont Hotel

Amenities

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  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ka'ba view of course is the best.”
Julhandiarso, 20 Apr 2017 | Read review
“Best view and Bad end”
Abdulaziz_Alageel, 11 Apr 2017 | Read review
“try to get a Kaaba view room”
khalil2017, 13 Mar 2017 | Read review
“Get the room on higher floor with view”
  • VIEW FROM OUR ROOM
roz_6610, 11 Mar 2017 | Read review
“best views”
zarabest16, 11 Mar 2017 | Read review
5 of 5