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Makarem Umm Alqura Hotel

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Traveller (55)
Room & Suite (9)
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Overview
  • Excellent28%
  • Very good47%
  • Average17%
  • Poor6%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Free Shuttle or Taxi Services
5 Star Hotel
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Reviews (115)
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All reviewsshuttle service isshuttle busrooms are cleanround the clocknice hotelal haramwalking distanceexcellent stayaverage hotelearly checkguestsreceptionistaciftarmakkahvarietiescons
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11 - 15 of 81 reviews
Reviewed 2 May 2017

I got free upgrade to suite room :). the staff is very friendly and very responsive to my claim. the breakfast buffet included many varieties and delicious food. The room was very clean. Th shuttle bus was very organized.More

Thank bsalah
Response from MakaremHotels, Guest Relation Coordinator at Makarem Umm Alqura HotelResponded 6 May 2017

Dear Valued Mr. bsalah Sincere Greetings to you from Makarem Umm AlQura Hotel, thank you very much for taking the time to review our property. Your input, and the feedback is vitally important to us and Always we look forward to our services meet with...More

Reviewed 18 April 2017

I have been in this hotel around three to four times before. However, my last visit which was in April 2017 was not good as the ones before. I tried to call the room service many times to order a meal, but no one answered...More

2  Thank Abduluk2016
Response from MakaremHotels, Guest relation at Makarem Umm Alqura HotelResponded 13 September 2017

Dear Mr. Abduluk Sincere Greetings to you from Makarem Umm Al Qura Hotel, thank you very much for taking the time to review our property. The feedback is vitally important to us and Always we look forward to our services meet with the expectations of...More

Reviewed 27 February 2017

average hotel value for the money in makkah, rating would be 3.5 star standard, hotel offers free shuttle servive to haram which is the highlight of the property, and offer great breakfast.good for families,More

1  Thank Renil H
Response from MakaremHotels, Guest Relations Coordinator at Makarem Umm Alqura HotelResponded 8 November 2017

Dear Mr. Renil Sincere Greetings to you from Makarem Umm Al Qura Hotel, thank you very much for taking the time to review our property. The feedback is vitally important to us and Always we look forward to our services meet with the expectations of...More

Reviewed 26 December 2016 via mobile

Bad room service! Bad front office ! I can give you 0 star not 5 stars ! I lost package when I was there and I tried to call so many times without any help or response! I called 3 times the receptionist just to...More

Thank shosh92
Response from MakaremHotels, Front Office Manager at Makarem Umm Alqura HotelResponded 27 December 2016

Greetings from Makarem Hotels , Dear Mr. Shosh ,Thank you very much for taking the time to review our property. Your input, and the feedback is vitally important to us and we always want guest expectations to be meet upon arrival. We would like to...More

Reviewed 16 December 2016 via mobile

I wonder how such dirty hotel gets 5*??? I won't give it more than 3*... The lobby could be given 4*, but once you go behind you will find something totally different . Rooms & toilets are dirty, they don't come to clean rooms, Blankets...More

1  Thank Hussain S
Response from MakaremHotels, Front Office Manager at Makarem Umm Alqura HotelResponded 18 December 2016

Greetings from Makarem Umm AlQura Hotel, Dear Mr. Hussain, Thank you very much for taking the time to review our property. Your input, and the feedback is vitally important to us and we always want guest expectations to be meet upon arrival. We would like...More

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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$38 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Mecca
#22 Luxury Hotel in Mecca
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$38 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Mecca
#22 Luxury Hotel in Mecca
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (55)
Room & Suite (9)
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Room Tips
"Try to book in advance. choose a room closer to lifts."
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"Higher floors less noise"
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"See the room pics before you finalize. I got a room with a window that opens facing a mountain"
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"Good place to stay even better if you are travelling solo."
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