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Elaf Almashaer

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Elaf Almashaer
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38 Reviews from our TripAdvisor Community

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Showing 29: English reviews
Reviewed 5 days ago NEW

The purpose of the review is not to complain but guide future visitors. Location is good, 6-7 minutes from Bab-e-Abdul Aziz. Room was good and so was bathroom but it had some issues. There was no hot water. Luke warm water comes if the tap and shower is left running for 20+ min. Reception couldn't give any satisfying answer. Stayed...

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Helpful?
Thank Syed M
Reviewed 2 weeks ago

My stay in Makkah during Hajj 2015 was that much more enriched by our stay in this hotel which I highly recommend.Very nice rooms and very good food. Close proximity to the Haram with easy access to malls and eateries.

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Thank Kassiem S
Makkah Province, Saudi Arabia
Reviewed 18 October 2016 via mobile

We just want to thank the Management and staff of the hotel for making us feel at Home and spoiling us with wonderful food and amazing desserts Yes yes in Haj period wow we felt really spoilt as Haj is a stressful period but with a good tasty meal in lovely surroundings you feel like it's The Easiest Haj I...

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Thank FatimaMohammad
Reviewed 12 October 2016 via mobile

Decent hotel. Clean. The hotel staff are friendly and you can call them on the extensions for assistance. There are 17 floors altogether and you can choose from a minimal double room to quad rooms. Mostly the hotel guests are from turks.and I think this is the first our Malaysian groups stayed at this hotel. The hotel is just 10...

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Thank Nurlisia M
Birmingham, United Kingdom
Reviewed 27 July 2016 via mobile

The hotel itself is good, nice clean, but not many amenities around. The buildings around the hotel are either being knocked down or closed. The hotel only had wifi in the lobby and none in the rooms. Staff are very friendly and accommodating. Breakfast is very nice, they change it every now and then. Room service and laundry service also...

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1Thank v1pa
Sidon, Lebanon
Reviewed 21 May 2016

Good furniture,refrigerator, tea &coffee, ironing facilities are provided, very good and clean bathroom hair dryer and good mirror (for shavers), hotel is ~7 minutes walking to the first haram door . Furniture needs to be changed or at least cleaned. Room delivery is quick. A disavantage is that bathroom maintenance (heater...etc)is not done prior to room delivery.

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1Thank sihamdaher
Reviewed 17 May 2016 via mobile

We performed umrah as a family (2 Adults and 2 children under 4 years). Our stay at Elaf Al Mashaer was quite pleasant. The checkin process was straightforward and to our surprise we were provided an upgrade thanks to GM Mr Ala Rizq. We stayed 4 nights and the close proximity to the Haram was a big bonus. I would...

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Thank Raiz M
Reviewed 22 April 2016

This hotel is very handy, to my opinion, for people who come solely for umrah purpose. The walking distance to the Haram is so close, just under 5 minutes I must say. I stayed for a night in hotel Elaf after a no-fuss online booking, the price was reasonable for a small family. We didn't have the chance to go...

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Thank Evi Y
Dubai, United Arab Emirates
Reviewed 9 April 2016 via mobile

Worst experience in my life. They knock the door even if the "don't disturb" mark is there. The reception guys are the rudest ever. Moreover, they don't have any information that can help you. A simple question like "is the room electricity sockets 110v or 220v?" Is answered by "no idea, call the maintainance tomorrow morning to find out". They...

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Thank melessawy
Reviewed 23 March 2016

The staff is friendly, and I liked the daily call I receive from the hotel asking I need anything or I have any issues, even during my round trip to Al-Maddina, they called me on mobile asking if everything was fine! The hotel is close to Al-Masjed, and you can even pray in the prayer in the mosque as if...

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Helpful?
Thank Khaled Y

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Elaf Almashaer

Address: Ajyad Road, Mecca, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Price Range: £76 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Elaf Almashaer 5*
Number of rooms: 304
Reservation Options:
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Also Known As:
Elaf Almashaer Makkah/Mecca
Hotel Style:
#8 Best Value Hotel in Mecca
#22 Luxury Hotel in Mecca
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Questions & Answers

Here's what travellers have asked, with answers from Elaf Almashaer staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't go with high expectations”
 of 5 bubbles 245syedm, 4 Dec 2016 | Read review
“Select the lowest floor as possible.”
 of 5 bubbles kassiems, 20 Nov 2016 | Read review
“High floors, and tower view”
 of 5 bubbles 270khaledy, 23 Mar 2016 | Read review
“Suites are a great comfort to have. with nice showers and fridge inside the suite.”
 of 5 bubbles 863MohammedA, 14 Oct 2015 | Read review
“We stayed in two double rooms and loved the rooms. Generally family spend most of their time in Haram not in Hotel.”
 of 5 bubbles Baba898, 21 Mar 2013 | Read review
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