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ZamZam Pullman Makkah

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ZamZam Pullman Makkah
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750 Reviews from our TripAdvisor Community

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Showing 566: English reviews
dhaka, Bangladesh
Reviewed yesterday NEW

Beautiful view of masjidul Haram from room Housekeeping is helpful. They are very eager to help pilgrims of Allah Housekeeping supervisor himself Imam Hossain personally attend our group & excellent service each floor & room. We had 14 rooms. no:509/510/511/512/643/642/641/ 639/633/632/629/330/921/919 service was great on each floor & room.

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Helpful?
Thank Nazmus_Shakeb
Reviewed 2 days ago NEWvia mobile

Firstly we found the toilet not clean Then the boiler So they asked them to change the room and they accepted immediately without hearing the reason !!!! The second room the fridge wasn't working and we asked them to change it , we waited about 4 hours to change it and our foods was dropped We asked them iron &iron...

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Helpful?
Thank Marwa H
Dewsbury, United Kingdom
Reviewed 2 days ago NEW

I must be honest and mention that im writing this before visiting pulmann zamzam. I just feel i have to mention the pre travel service i have received through email and the personal call from ilyas abdur rahman, the reservation manager. I had alot of questions before booking and a major concern after booking as my agent booked a suite...

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Thank momo956
Jakarta, Indonesia
Reviewed 3 days ago NEW

I stay form 31 december to 3 january for umrah with my family . i have bad experience when we were entering restaurant at floor M 1 for lunch, and being expelled by staff because of included of one group. fyi we do umroh only with 6 person, not joined with a big group, and I paid for full board...

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Helpful?
Thank kartiko91
Jakarta, Indonesia
Reviewed 5 days ago NEW

Spent 4 days at this hotel. Amazing location across Al-Haraam, great food- especially the Pullman Friday brunch. The manager was a beautiful and friendly lady who actually took time to ask each and every table about the food. On the 3rd day before my 2nd umra, I realised that my earring had gone missing. Very grateful to housekeeping guy Lalmia,...

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Helpful?
Thank Fahadvani
Abu Dhabi, United Arab Emirates
Reviewed 5 days ago NEW

the location is very good because you can reach the Harram easily without getting lost. but there are a lot of disadvantages at the hotel. The towels seems to be old enough, the furniture as well, and the new bedsheets and pillow covers are dirty although they were newly changed for the new guests as it seems to be.

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1Thank halshaibani
Reviewed 1 week ago

Insect crawling in bed. Told reception staff upon check out. Didn't get much of an apology. No complimentary service offered to compensate. Otherwise stay was acceptable. Very close location to Haram (4-5mins from hotel room to Masjid). Decent breakfast options.

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Thank U A
Reviewed 1 week ago via mobile

location of the hotel is the best, Very fast checkin/out, very friendly reception staff. I found bathroom fan was not working and no towels , I called the fan was repaired , I keep calling more than four times for the towels I got towels at 10:00 PM more than 5 hours since my first call. My advice don't go...

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Helpful?
Thank Alsalmi S
Stanger, South Africa
Reviewed 1 week ago via mobile

This hotel is situated in the abraj al bait centre.it is basically on the marble of the haram.Hotel service,check in,house keeping,check out was very good. Views from the Kaaba facing rooms are breathtaking. Staff very obligating to help. The down side is the room itself. Upkeep of the rooms is poor. Furniture and beds are in a serious need of...

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Helpful?
Thank moosaeb
Stoke-on-Trent, United Kingdom
Reviewed 1 week ago

specious, great location within Haram area. very helpful staffs. I have to mention the name of MESHAL who fulfilled all our necessity very helpful person. highly recommended if you have any issue please see MESHAL he will sort your issue out. he swapped our room, allowed us few hours to stay after checked out time. Restaurant very big plenty dishes...

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Helpful?
1Thank kazi2017

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Amenities

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  • Wheelchair access
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  • Air Conditioning
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  • Paid Wifi
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  • Business Centre with Internet Access
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Official Description (provided by the hotel)
ZamZam Pullman Makkah stands as a distinctive landmark in Makkah, located in the spectacular new Abraj Al Bait complex, directly adjoining Masjid Al Haram and the holy Kaaba in the very heart of Makkah facing King Abdulaziz gate. This masterpiece offers the finest hospitality in Makkah, having 1315 elegantly appointed rooms and suites with extravagant amenitites, two contemporary dining options and five-star-deluxe services filled with spirituality while enjoying direct views over the holy Kaaba ... more   less 

Additional Information about ZamZam Pullman Makkah

Address: Abraj Al Bait Complex | Central Area Ajyad, Mecca 21955, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Price Range: £110 - £217 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ZamZam Pullman Makkah 5*
Number of rooms: 1315
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline and ACCOR so you can book your ZamZam Pullman Makkah reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
ZamZam Pullman Makkah Mecca
Hotel Style:
#9 Luxury Hotel in Mecca
#17 Best Value Hotel in Mecca
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Questions & Answers

Here's what travellers have asked, with answers from ZamZam Pullman Makkah staff and other travellers.
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Questions? Get answers from ZamZam Pullman Makkah staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best views for masjidul haram”
 of 5 bubbles Nazmus_Shakeb, 15 Jan 2017 | Read review
“could not find any difference among the rooms.”
 of 5 bubbles halshaibani, 11 Jan 2017 | Read review
“All rooms are very similar however ones near the elevator experience lots of noise.”
 of 5 bubbles wukis, 5 Jan 2017 | Read review
“A room away from the lifts”
 of 5 bubbles Abdur-Rahman2017, 2 Jan 2017 | Read review
“Choose to stay on the 32nd floor and request Amir Hamza.”
 of 5 bubbles 188abeer, 2 Jan 2017 | Read review
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