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Mercure Hibatullah

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Traveller (7)
Dining (2)
Room & Suite (2)
Ratings and reviews
#82 of 406 Hotels in Mecca
  • Excellent22%
  • Very good28%
  • Average25%
  • Poor9%
  • Terrible16%
12 Aug 2015
“The best service for such a busy hotel in a sacred place”
18 Jul 2015
“An awful experience”
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What's included
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Family Rooms
Concierge
Wheelchair access
Meeting Rooms
Dry Cleaning
Pets Allowed
3 Star Hotel
381 spacious rooms, including a number of suites, providing a variety of accommodation types to meet all requirements. 10 minutes walk from the Holy Mosque.
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Location and contact
Um Al Qura Street Al Hafayer | PO Box 51177, Mecca, Saudi Arabia
45 miles to King Abdulaziz Intl Airport
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Reviews (31)
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11 - 15 of 25 reviews
Reviewed 23 June 2013

The service personal is good and helpful, only the room is too small. I do understand because the price is low and at the time, there is not enough available room . I will recommend for somebody who has low budget and not for business...More

Review collected in partnership with Accorhotels.com
2  Thank tstiadi
Response from Mushtaq1985, Manager at Mercure HibatullahResponded 25 June 2013

Dear Sir, I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. We welcome all feedback...More

Reviewed 21 May 2013

I found this hotel very good value for the money. Its located near Al Haram masjid and offers spectacular views of haram, Umm Al Quira road and Ibrahim Kahaleel road. there is loads construction actives going nearby so a bit noisy. Staff are nice at...More

Review collected in partnership with Accorhotels.com
1  Thank Seefan007
Response from Mushtaq1985, Director of Sales at Mercure HibatullahResponded 13 June 2013

Greetings: We very much appreciate your comments regarding your stay at the Mercure Hibatullah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of...More

Reviewed 20 May 2013

The hotel is clean and close to the Harem, only drawback is that the shuttle service frequency is not very good and needs improvement. Non-smoking rules are also voilated, but see that it is a normal in Saudi Arabia.More

Review collected in partnership with Cleartrip
Thank JinXMo
Response from Mushtaq1985, Manager at Mercure HibatullahResponded 1 June 2013

Dear Sir, Greetings: We very much appreciate your comments regarding your stay at the Mercure Hibatullah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...More

Reviewed 13 March 2013

Average hotel, almost all guests are Turkish. No breakfast in the hotel. Quite near the Haram and transportation is good to and from Haram. there is wifi in the hotel but only in the reception area. The rooms are quite clean and the hotel too....More

2  Thank Amine T
Response from Mushtaq1985, Director of Sales at Mercure HibatullahResponded 16 March 2013

Dear Sir, Greetings: We very much appreciate your comments regarding your stay at the Mercure Hibatullah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...More

Reviewed 9 February 2013

My main reason for booking this room was the price offer as well as the proximity to the Grand Mosque (around 10minutes walk including an uphill walk on the flyover which maybe challenging during the heat). I didn't stay overnight at the hotel as I...More

2  Thank SudaniUK
Response from Mushtaq1985, Manager at Mercure HibatullahResponded 12 February 2013

Dear Sir, Greetings: We very much appreciate your comments regarding your stay at the Mercure Hibatullah. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all...More

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About
Description
381 spacious rooms, including a number of suites, providing a variety of accommodation types to meet all requirements. 10 minutes walk from the Holy Mosque. ...More Less
Hotel class
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Free Parking
Room Service
Restaurant
Free High Speed Internet (WiFi)
Air Conditioning
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Wheelchair access
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (7)
Dining (2)
Room & Suite (2)
Questions & Answers
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Room Tips
"The higher floor are better to see out of the window"
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"Rooms on 14th floor"
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"Excellent for families that do not have elderly with mobility problems are very small children"
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