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The Ritz-Carlton, Riyadh

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The Ritz-Carlton, Riyadh
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363 Reviews from our TripAdvisor Community

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Showing 302: English reviews
Reviewed 1 week ago via mobile

Excellent! Superb! We are in awe! An overnight stay isn't enough. World class but hospitable & friendly staff everywhere you look! Trully the most extravagant hotel in Riyadh. We felt like royalties! Every corner is a photo opt. The food was great as well. And the heated pool...ahh as if we were gods and goddesses.

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Helpful?
Thank Meg H
RC_Riyadh, General Manager at The Ritz-Carlton, Riyadh, responded to this review

Dear Mr. Meg, Greetings from The Ritz-Carlton, Riyadh. Thank you for sharing your wonderful review of our property with the Trip Advisory community. I really like the way you mentioned "Mesmerizing" and I am thrilled you enjoyed the amenities and services. We strive to be your “home away from home” and offer the best of Royal & Palatial Experience. Thank...

Washington DC, District of Columbia
Reviewed 2 weeks ago via mobile

Hotel room was beautiful, staff is incredible. Amenities are seriously lacking for women. The pool looks gorgeous and is for men only, as is the spa and main gym. Disappointing when you pay the same price and can't use any of the amenities that you want and expect at a Ritz Carlton. Breakfast is lovely and has a wonderful fresh...

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Helpful?
Thank TheGlobeTrotter12
RC_Riyadh, General Manager at The Ritz-Carlton, Riyadh, responded to this review

Dear Guest Greetings from The Ritz-Carlton, Riyadh Palace, Thank you for sharing your wonderful reviews with the TripAdvisor community. I am glad that you liked our hotel and services. Your Feedback is extremely important to us, and thank you for bringing to my attention your concerns about the amenities for Ladies. If you could afford the time, I may be...

Al Jubail, Saudi Arabia
Reviewed 2 weeks ago via mobile

This hotel is amazing. You feel you're living in another planet ! It's definitely luxurious hotel. I can't really describe the service or the beauty in the design and the interior part. You can feel the comfort once you close the door of your room. You feel the sound insulation inside it.

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Helpful?
Thank Mohammed A
RC_Riyadh, General Manager at The Ritz-Carlton, Riyadh, responded to this review

Dear Mr. Mohammad Greeting from The Ritz-Carlton, Riyadh Palace Thank you for sharing your wonderful review of our property with the Trip Advisory community. Our mission is to exceed our guests expectation during the stay at our hotel and I am thrilled you enjoyed the amenities and services. We strive to be your “home away from home” when traveling and...

Dubai
Reviewed 3 weeks ago

Always anytime anywhere - AAA Service. From the moment the airport representative picks you up on arrival till check-out , ritz Carlton provides an exceptional and personalized service. You feel at home !!

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Helpful?
Thank Omar H
RC_Riyadh, General Manager at The Ritz-Carlton, Riyadh, responded to this review

Dear Mr. Omar, Greetings from The Ritz-Carlton, Riyadh Thank you for sharing your Feedback with the Trip Advisor Community. I am really happy that you liked our hotel and called "Amazingly Perfect" Indeed our aim is to make sure that we exceed our guest expectation right from arrival to their departure. I am glad that you felt like home in...

Manchester, United Kingdom
Reviewed 3 weeks ago

Grand elegance. Top food, nothing is to much trouble. This is a hotel at its best. The ritz is always good but this hotel is in another league. Ask and they will deliver anything you may require. A must visit.

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Helpful?
Thank mitchian
RC_Riyadh, General Manager at The Ritz-Carlton, Riyadh, responded to this review

Dear Mr. Mitchian Greetings from The Ritz-Carlton, Riyadh Palace Thank you for sharing your feedback with the TripAdvisor community. We are indeed the best in town like you mentioned "This must be one of the best", I really glad that you liked our hotel. Our Ladies & Gentlemen always try and go above and beyond the guest expectations. Thank you...

Reviewed 3 weeks ago

Great Hotel. Superb service and excellent location. Kind person and staff very professional. Excellent food and the comfort of the rooms. Furniture and top-notch accessories. Very good. With my compliments.

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Helpful?
Thank Giampaolo C
RC_Riyadh, General Manager at The Ritz-Carlton, Riyadh, responded to this review

Dear Guest, Greetings from The Ritz-Carlton, Riyadh Thank you for sharing your feedback with the TripAdvisor community. It was great knowing that you liked the hotel and personalized and genuine care by our Ladies & Gentlemen and termed our Palace as "Amazing Hotel" Thank you once again and we look forward to welcome you again at The palace. Kind Regards,...

Riyadh, Saudi Arabia
Reviewed 4 weeks ago

Outstanding hotel everything is outstanding at the Ritz the staff are wonderful and friendly the food is excellent the location is so beautiful We sit near the fountain every morning watching the birds and go for a walk we enjoy every minute and decided to go their every 2 weeks for relaxing We love the Ritz and their staff

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Helpful?
Thank lina m
RC_Riyadh, General Manager at The Ritz-Carlton, Riyadh, responded to this review

Dear Ms. Lina, Greetings from The Ritz-Carlton, Riyadh Palace Thank you for sharing your wonderful review of our property with the Trip Advisory community. Fountain view is one of my favorite as well at the hotel and I am thrilled you enjoyed the amenities and services. I'm happy that our Ladies & Gentlemen always try to exceed our guest expectations....

Reviewed 4 weeks ago via mobile

Wow. It is hard not to be impressed by the majestic entryway, the cavernous atrium, all the marble and shiny glass and bling bling bling... this hotel fits the stereotype of over-the-top, petrodollar-fueled opulence. But the flip side of this place, for me at least, is a kind of cold distant atmosphere, the need to take long walks to get...

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Helpful?
1Thank Andrew H
RC_Riyadh, General Manager at The Ritz-Carlton, Riyadh, responded to this review

Dear Mr. Andrew, Thank you for taking the time to leave your comment. I am very sorry to hear that your experience did not meet your expectations and would appreciate the opportunity to be in touch with you. Feedback is extremely important to us, and so if you could afford the time, I may be reached directly at this number...

Reviewed 5 weeks ago via mobile

A very luxury hotel with outstanding service and Restaurants . The staff are very customer oriented . The cleanliness is superb . Overall it was a unique quality of stay . The food was very tasty and really delicious , the variety was spectacular , staff are very welcoming and glad to serve

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Helpful?
Thank Ayman K
RC_Riyadh, General Manager at The Ritz-Carlton, Riyadh, responded to this review

Dear Mr. Ayman, Greetings from the Ritz-Carlton, Riyadh Thank you for your feedback with the TripAdvisor community. I will really happy to read your comments. Our Ladies & Gentlemen always try and go beyond the guest the guest expectation. Hotel Cleanliness is always our top priority for our guest to make them feel comfortable and homely feeling. Thank you for...

Jeddah, Saudi Arabia
Reviewed 25 October 2016

The hotel has a fantastic landscape, great building, amazing halls, friendly and helpful staff but could have been furnished a bit better. Even though, it is still fairly new but they still use the old electrical outlets which are already obsolete and you need to get your own adapters since the ones in the rooms will most probably not work.

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Helpful?
Thank Samer07
RC_Riyadh, General Manager at The Ritz-Carlton, Riyadh, responded to this review

Dear Mr. Samer, Greetings from The Ritz-Carlton, Riyadh Palace Thank you for sharing your feedback with the TripAdvisor community. I am glad that you liked landscaping at our hotel and appreciated the over all service by our Ladies & Gentlemen. Thank you for your observation regarding the electrical points, we are in process of upgrading our electrical connections with the...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Ritz-Carlton, Riyadh

Address: AlHada Area | Mekkah Road, Riyadh 11493, Saudi Arabia (Formerly The Ritz Carlton Riyadh)
Region: Saudi Arabia > Riyadh Province > Riyadh
Price Range: £244 - £519 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Riyadh 5*
Number of rooms: 493
Reservation Options:
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Hotel Style:
#1 Spa Hotel in Riyadh
#1 Luxury Hotel in Riyadh
#3 Business Hotel in Riyadh
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Riyadh staff and other travellers.
2 questions
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Questions? Get answers from The Ritz-Carlton, Riyadh staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room that has a view to the main entrance of the hotel. Great landscape view”
 of 5 bubbles Samer07, 25 Oct 2016 | Read review
“ask for a high floor room with view”
 of 5 bubbles alhuwaydi, 18 Oct 2016 | Read review
“A higher room for the view”
 of 5 bubbles Madcatuk, 10 Aug 2016 | Read review
“All rooms are nice”
 of 5 bubbles DrMajdi, 30 Jul 2016 | Read review
“If you want Luxury in Riyadh, stay here!”
 of 5 bubbles khalidmansour11, 30 Jul 2016 | Read review
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