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Courtyard Riyadh Diplomatic Quarter

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Courtyard Riyadh Diplomatic Quarter
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160 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Beirut, Lebanon
Reviewed 4 days ago NEWvia mobile

My stay was for ten nights and i was leading a course in this hotel. The hotel is old and the meeting rooms, projector, flipcharts and tables need replacement. The staff is not helpful and for 10 days we had the same selection of food at the buffet for lunch. Rooms are ok tough.

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Helpful?
Thank Eddyac
Mohammed O, Front Office Manager at Courtyard Riyadh Diplomatic Quarter, responded to this review

Dear Eddyac, I apologize for the inconvenience you experienced. We value your feedback and assure you that your comfort and convenience are of the utmost priority, looking forward to visit us once again.

Kochi (Cochin), India
Reviewed 2 weeks ago via mobile

Stayed here to write the exam at SCFHS. Really good location. Staff doesn't help you at the entrance/ lobby to carry the luggage. There was a burning smell from behind the bed board. Guess it was the LED strip. Switched it off. Otherwise a really good stay. Definitely recommend it. Always a Marriott fan. 👍🏻

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Helpful?
1Thank Nevinsthomas
Kingston, Jamaica
Reviewed 5 weeks ago

For those who want a clean hotel with an upscale image to store baggage while performing business about Riyadh, this hotel fills the bill. However, it does not have a resort atmosphere or amenities. If there is a need to spend an extended time in the hotel, the amenities are not here. There is a fitness center with basic equipment...

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Helpful?
1Thank Dennis M
Graydon R, Guest Relations Manager at Courtyard Riyadh Diplomatic Quarter, responded to this review

Dear Dennis M, Thank you for your feedback about your recent stay at our hotel. With regards to the fitness center on the 4th floor it does, indeed, only cater to males as mixed usage of health club facilities is not allowed. However, we do have arrangements for a separate exercise room for our female guests on another floor. We...

Riyadh, Saudi Arabia
Reviewed 28 October 2016 via mobile

Workaday hotel located adjacent to Diplomatic Area. Rooms OK if not a bit dark and walls quite thin. I could hear neighbours TV. Staff polite, breakfast fine and restaurant OK with no other close choices

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Helpful?
Thank DiscerningWanderers
Graydon R, Guest Relations Manager at Courtyard Riyadh Diplomatic Quarter, responded to this review

Dear DiscerningWanderers, Thank you for your candid feedback regarding your stay with us. The safety and comfort of our guests is our first priority and we appreciate your sharing your concerns regarding guest room conditions and restaurant. We not only have a buffet and an a la carte at the hotel restaurant but also have the option of customizing selective...

Jeddah, Saudi Arabia
Reviewed 25 October 2016

The hotel if a old, over used that can use a bit of renovation but it is clean. The rooms are spacious but furniture looks really over used. Quality of food in both room service and not that great. Staff are helpful but you would expect more from a 5 star hotel. However, concierge and security guards benefit from training...

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Helpful?
Thank Samer07
Graydon R, Guest Relations Manager at Courtyard Riyadh Diplomatic Quarter, responded to this review

Dear Samer07, Thank you for your feedback about the hotel and our services. We try our best to ensure our guests’ satisfaction and seems we fell short in meeting your expectations during your recent visit. Your valuable feedback, on both our Food and Beverage as well as our overall services will assist us in improving our offerings and levels of...

Manama, Bahrain
Reviewed 11 October 2016

The hotel rooms are clean and comfortable. however, during my visit one of the security staff started acting in an over zealous manner, probably to impress his superiors, and passed his limits and boundaries of his job. Avoid lower floor rooms facing the main road and close to the reception area because in the afternoon the room it will be...

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Helpful?
Thank fareedo58
Graydon R, Guest Relations Manager at Courtyard Riyadh Diplomatic Quarter, responded to this review

Dear fareedo58, Thank you for your feedback about your recent experience at our hotel. We apologize for not meeting your expectations in terms of our hospitality and room location. We are pleased to let you know that we do have five floors with a large number of rooms that face away from the road and from the lobby. Please do...

Reviewed 4 October 2016 via mobile

I had such a wonderful time in Courtyard, it was a memorable night with my wife, the rooms are super clean and cute, reception is very helpful, prices are very cheap compared to other same quality hotels, but the service wasn't perfect, I remember I carried my luggage all the way to my room because the was no doormen or...

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Helpful?
Thank Ahmad A
Rio de Janeiro, RJ
Reviewed 21 September 2016 via mobile

Hotel is clean but not really a Marriott standard - Mattress is very hard and service is slow - although some employees did have the right attitude. Coffee shop only had 1 person the entire stay and was very slow. Location is good for embassy sector only - if you need to go to downstown consider a different hotel as...

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Helpful?
Thank leonardov221
Graydon R, Guest Relations Manager at Courtyard Riyadh Diplomatic Quarter, responded to this review

Dear leonardov221, Thank you for the feedback regarding your recent stay with us. We apologize sincerely for not meeting your expectations. Please rest assured that this is not the type of experience we pride ourselves on delivering to our guests on a regular basis; we strive to maintain all the standards that Marriott is known for. Do let us know...

Riyadh, Saudi Arabia
Reviewed 16 September 2016

One of the best hotels regarding the rooms comfort and spacious, located in an accessible location with a reasonable rate comparing with other hotels in the same level, I highly suggest this hotel, I will live in it if I come back to Riyadh.

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Helpful?
Thank Yahya A
Dhahran, Saudi Arabia
Reviewed 1 September 2016

I usually stay there when I visit Riyadh for business or even sometimes with my family. As a gold elite member I admire the place, nice comfortable room, excellent breakfast befit, and very helpful staff. The only major problem during my stay this time was the AC !! it was not giving enough cool while the outside temperature in Riyadh...

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Helpful?
Thank Mazin700
Graydon R, Manager at Courtyard Riyadh Diplomatic Quarter, responded to this review

Dear Mazin700, Thank you for your review. We are delighted to know that you prefer staying with us as you admire the comfort level and the service of our staff. We are indeed disappointed to learn about the discomfort of air conditioning you experienced in your room. We would be more than happy to have it checked immediately. Kindly email...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The new state-of-the-art lobby at Courtyard provides greater flexibility and choices for our guests. At the center of it all is Olea - Cafe, Kitchen and Lounge. It is your destination for a great breakfast, or drinks and dinner during the evening. You'll also enjoy inviting, flexible spaces where you can work or relax, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard technology. Plus, our well-equipped fitness center, indoor pool and Jacuzzi will help you stay refreshed and energized. Whether traveling for business or pleasure, your stay at Courtyard is sure to be more comfortable, more productive and more enjoyable than ever before! ... more   less 

Additional Information about Courtyard Riyadh Diplomatic Quarter

Address: Al-Hada District, Abdullah bin Huzafah, Al-Sahmi Street, Riyadh 64819, Saudi Arabia
Region: Saudi Arabia > Riyadh Province > Riyadh
Price Range: £72 - £154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Courtyard Riyadh Diplomatic Quarter 4*
Number of rooms: 286
Reservation Options:
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Hotel Style:
#12 Business Hotel in Riyadh
#12 Best Value Hotel in Riyadh
#17 Luxury Hotel in Riyadh
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Questions & Answers

Questions? Get answers from Courtyard Riyadh Diplomatic Quarter staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor is most convenient”
 of 5 bubbles DennisM225, 3 Nov 2016 | Read review
“If you are not a fan of walking, request a room near the elevator as you might need to walk a lot.”
 of 5 bubbles Samer07, 25 Oct 2016 | Read review
“Avoid lower floor rooms facing the main road and close to the reception area”
 of 5 bubbles fareedo58, 11 Oct 2016 | Read review
“Try to avoid rooms facing the highways although the windows are soundproof.”
 of 5 bubbles Arben72, 16 May 2016 | Read review
“Rooms ending 01-11. Near elevator, but around corner & shielded from noise. Be prepared for long walk for anything higher than 30.”
 of 5 bubbles smvhou, 26 Mar 2016 | Read review
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