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Phoenicia Hotel

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Phoenicia Hotel
Phoenicia Hotel
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674 Reviews from our TripAdvisor Community

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Showing 557: English reviews
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Kiev, Ukraine
Reviewed yesterday NEW

Repeating what I have said about this hotel in the past, it is one of the most beautiful hotels worldwide. The food and service are always of the highest quality and it is always an enjoyment to come back. One thing, however, which is beginning to erode my interest in the IHG as a group, is their frequent customer policies,...

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Helpful?
Thank Faisal N
Kuwait
Reviewed 5 days ago NEW

It is really a real luxury five star hotel where services are up to the highest standard. food in restaurants is amazing but a little expensive. Settings, services and location are all the best. Staff are excellent and always smiling.

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Helpful?
Thank IbizaLoveYou
Tamara S, Manager at Phoenicia Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your positive feedback of your stay at the Phoenicia Hotel on TripAdvisor. I am glad to know that you enjoyed your stay and we managed to exceed your expectations on all levels. Thank you again for your review and for your recommendation. We hope to welcome you back soon. Best...

Reviewed 1 week ago via mobile

We recently stayed at the Phoenicia for 1 night before heading to the mountains for our Lebanon ski trip. The hotel is very plush and exudes elegance. The room was very comfortable and large with an extremely comfortable bed. We had a partial sea view and looking over the courtyard. Decent size balcony We had drinks in the lobby and...

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Helpful?
Thank Karin G
Tamara S, Manager at Phoenicia Hotel, responded to this review

Dear Karin, Thank you for taking the time to share your positive overwhelming detailed feedback of your stay at the Phoenicia Hotel on TripAdvisor. I am glad to know that you enjoyed your stay and we managed to exceed your expectations on all levels and make it memorable. Thank you again for your review and for your recommendation. We hope...

London, United Kingdom
Reviewed 2 weeks ago

i stayed there with my gf for the weekend in one of their suites and i must say Phoenicia is one of the BEST 5 star hotels ive stayed in around the world. the staff is very friendly and they redefine guest service. the location is perfect, next to downtown beirut where all the shops are and Gumeyzeh and Hamra...

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Helpful?
Thank ATsalame
Tamara S, Manager at Phoenicia Hotel, responded to this review

Dear Abbas, Thank you for taking the time to share your positive overwhelming detailed feedback of your stay with your girlfriend at the Phoenicia Hotel on TripAdvisor. I am glad to know that you enjoyed your stay and we managed to exceed your expectations on all levels and make it memorable. Thank you again for your review and for your...

Kuwait City, Kuwait
Reviewed 3 weeks ago via mobile

My husband and I went for a short weekend to Beirut to attend a wedding of our dear friends, since we only stayed for the weekend, it was one of the most relaxing holidays i have been on, staff were friendly and the hotel was beautiful it overlooked the sea, if your looking to get away for a short period...

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Helpful?
Thank imanmarafie
Tamara S, Manager at Phoenicia Hotel, responded to this review

Dear Iman, Thank you for taking the time to share your positive feedback of your stay at the Phoenicia Hotel on TripAdvisor. I am pleased to know that you enjoyed your weekend stay and found it a very quiet getaway. Thank you again for your review and recommendation. We hope to welcome you back soon. Best Regards, Tamara Salha Hotel...

Emirate of Dubai, United Arab Emirates
Reviewed 4 weeks ago

Of course The Phoenicia is an icon of luxury in Beirut and for many years has hosted some of the greatest Leaders and protected them on many occasions. Today to get a feel of the hustle and bustle of the elite of Lebanon this is the place to be. Even waiting for your car or taxi you will feel like...

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Helpful?
Thank Rob A
Tamara S, Manager at Phoenicia Hotel, responded to this review

Dear Rob, Thank you for taking the time to share your positive overwhelming detailed feedback of your stay at the Phoenicia Hotel on TripAdvisor. I am glad to know that you enjoy your stay every time you visit and that we managed to exceed your expectations on all levels and make it memorable. It is amazing to read your detailed...

Reviewed 4 weeks ago via mobile

I attended a conference for 2 days at the hotel. Logistics were good all was done according to the book. I had invited some friends for coffee at the coffee shop in the lobby and services was much below standard. There were no enough staff to help guests. I used the bathroom twice my experience was below standard. First day...

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Helpful?
Thank Zaid A. M
Tamara S, Manager at Phoenicia Hotel, responded to this review

Dear Ziad, Thank you for taking the time to share your honest feedback about your recent visit to Phoenicia Hotel. I was pleased to read that it all went well in terms of logistics; however, I am truly disappointed that your stay was marred by the service. Stay assured that your feedback will be taken into consideration and actions will...

Dubai, United Arab Emirates
Reviewed 4 weeks ago

the Hotel is located on a beach area and very close to Al hamra St which is one of main tourist areas. the staff is very friendly. i have arrived after midnight and my room was ready and got free upgrade:) the room is spacious, clean and comfy bed. sound isolation is good and ventilation is good. bathroom is big...

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Helpful?
Thank Loai H
Tamara S, Manager at Phoenicia Hotel, responded to this review

Dear Loai, Thank you for taking the time to share your positive detailed feedback of your stay at the Phoenicia Hotel on TripAdvisor. I am glad to know that you enjoyed your stay and that we managed to exceed your expectations on all levels. Thank you again for your review and recommendation. We hope to welcome you back soon. Best...

Beirut, Lebanon
Reviewed 4 weeks ago via mobile

Spent a couple of days at the hotel which is not my first stay at Phoenicia. The rooms are nice and well kept. I had a nice view from my room. My issue was with the staff attitude being cold and unresponsive to guests. They don't smile and/or show interest in making sure you are served well. They don't follow...

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Helpful?
Thank Omar R
Tamara S, Manager at Phoenicia Hotel, responded to this review

Dear Mr. Omar, Thank you for taking the time to share your honest feedback about your recent visit to Phoenicia Hotel on TripAdvisor. I was pleased to read that it was not your first visit and that you enjoyed your room and view; however, I am truly disappointed that your stay was marred by the service and staff attitude. As...

Reviewed 21 January 2017 via mobile

Stayed at the Phoenicia for the third time last week. Was in Beirut for a short business trip. Hotel has a great central location and has all of the facilities needed for such a visit. The staff were particularly friendly and helpful, immediately recognising my Intercontinental membership, saving time at check in. Room was good - shower was excellent (important...

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Helpful?
Thank Keith H
Tamara S, Manager at Phoenicia Hotel, responded to this review

Dear Keith, Thank you for taking the time to share your positive detailed feedback of your business stay at the Phoenicia Hotel on TripAdvisor. I am glad to know that you enjoyed your stay and that we managed to exceed your expectations on all levels. Thank you for pointing out the breakfast issue. Thank you again for your review and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Overlooking the Mediterranean Sea with its majesty and grandeur, Phoenicia InterContinental stands proudly at the heart of Beirut, a few minutes from the city’s business and banking district, the major shopping areas and the vibrant downtown. ... more   less 

Additional Information about Phoenicia Hotel

Address: PO Box 11, Minet El Hosn, Beirut 846, Lebanon
Region: Lebanon > Beirut
Price Range: £167 - £293 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Phoenicia Hotel 5*
Number of rooms: 446
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com, Priceline and Agoda so you can book your Phoenicia Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Beirut
Hotel Style:
#3 Spa Hotel in Beirut
#3 Romantic Hotel in Beirut
#3 Luxury Hotel in Beirut
#4 Family Hotel in Beirut
#6 Business Hotel in Beirut
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Questions & Answers

Here's what travellers have asked, with answers from Phoenicia Hotel staff and other travellers.
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Questions? Get answers from Phoenicia Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room was great..very large bathroom and nice shower. It had strong water pressure and felt like a "rainshower"”
 of 5 bubbles ATsalame, 8 Feb 2017 | Read review
“Always go for a sea facing room in the Roman Tower, the higher the better for a commanding view of the Zaituny Bay area”
 of 5 bubbles ValerieA119, 27 Jan 2017 | Read review
“excellent for families and business.. sea view rooms are not that great view so don't pay more for it”
 of 5 bubbles l0aih, 25 Jan 2017 | Read review
“Sea view rooms in top floors.”
 of 5 bubbles sherioc, 18 Jan 2017 | Read review
“Corner rooms at higher floors are my favourite.”
 of 5 bubbles mehmety175, 19 Dec 2016 | Read review
5 of 5