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Gefinor Rotana Hotel

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#13 of 120 Hotels in Beirut
Certificate of Excellence
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1 room 2 adults 0 children
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Gefinor Rotana Hotel
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427 Reviews from our TripAdvisor Community

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Showing 365: English reviews
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Homs, Syria
Reviewed 6 days ago NEW

in spite it is not very competitive regarding the rates for UN , but it is really good. breakfast was nice but I would have loved a coffee machine instead of being served coffee internet connection was not so good but not bad

Review collected in partnership with Rotana Hotels
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Helpful?
Thank 554matassi
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Reviewer, Thank you for having taken the time to complete our guest survey following your recent stay at Gefinor Rotana Beirut. I was pleased to see we met your expectations and the team and I look forward to your return. Kind regards, Joseph Coubat General Manager

Budapest, Hungary
Reviewed 1 week ago

This is a comfortable hotel, there is nothing bad you can say about it. The rooms and the hotel in general are very clean, all the facilities in order, the staff are obliging and helpful. The breakfast is also a rich offering of local dishes. It is a spacious hotel with all kinds of amenities, including swimming pool, that makes...

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Helpful?
Thank MariusDrag
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Reviewer, Thank you for having taken the time to complete our guest survey following your recent stay at Gefinor Rotana Beirut. I was pleased to see we met your expectations and the team and I look forward to your return. Kind regards, Joseph Coubat General Manager

Dubai, United Arab Emirates
Reviewed 1 week ago

everything a hotel has to have. good service, not horrendously expensive. breakfast was nice but I would have loved a coffee machine instead of being served coffee. it goes faster. I don't take a long time for breakfast and i finished before coffee came. I did not see juices but that could have been me rushing too much. great stay...

Review collected in partnership with Rotana Hotels
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Helpful?
Thank egwin2017
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, We are delighted to receive your review and appreciation to our services and to our team members as well. I am very pleased to know that you were satisfied with the overall stay.your comments are taken into consideration. We are constantly striving to achieve the highest standards of service so it is always very rewarding for my team...

BC
Reviewed 1 week ago

We had good stay in beirut and Rotana was a good choice. We will defiantly stay there again. We had a problem with the room type upon checking in and Paul solved it for us immediately. I realized some differences in the description of room features between Expedia and reality, so communicated this to the reception and they agreed this...

Review collected in partnership with Rotana Hotels
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Helpful?
Thank rasha_muhrez
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, We are delighted to receive your review and appreciation to our services and to our team members as well. I am very pleased to know that you were satisfied with the overall stay. We are constantly striving to achieve the highest standards of service so it is always very rewarding for my team and I to know that...

Around the world
Reviewed 2 weeks ago via mobile

Considering the hotel rate compared to other hotels around, The hotel is of a moderate quality neither good nor bad it has its pros and its cons What's good about it : The room is fine seems new and clean, guess it was recently renovated, bed is comfy and cause it was high floor I got to see part of...

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Helpful?
Thank M_Kewan
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, Thank you very much for staying at the Gefinor Rotana .First of all, please accept my apologies for the inconveniences that we may have caused since we have acknowledged an internet problem last week. I have noted all your comments. We value our customers and ask you to please feel free to continue to provide feedback about our...

Beirut, Lebanon
Reviewed 2 weeks ago

Everything at the hotel was great! I would recommend the hotel to other people. Although it is in the heart of Hamra, it is quite and relaxing. The staff were welcoming and helpful. We enjoyed our stay at the hotel.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank faraha532
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, We are delighted to receive your review. I am very pleased to know that you were satisfied with the overall stay. We are constantly striving to achieve the highest standards of service so it is always very rewarding for my team and I to know that we have met your expectations. We are glad to announce that we...

Riyadh
Reviewed 2 weeks ago

It was a short stay with family. The overall stay was very good, the room I stayed in needs renovation. Staff were friendly and caring , Breakkfast was very good . Will be visiting again in case rooms are renovated.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank 57ziadd
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, We are delighted to receive your review. I am very pleased to know that you were satisfied with the overall stay. We are constantly striving to achieve the highest standards of service so it is always very rewarding for my team and I to know that we have met your expectations. We are glad to announce that we...

Taguig City, Philippines
Reviewed 2 weeks ago

Although the Rotana provided a great breakfast and professional service, I find the rate expensive. The rooms were clean and a good size. The TV service was pretty awful - most channels had fuzzy pictures. The free wifi was almost useless - you constantly have to reconnect and on the upper floors you can barely download a website. Room service...

Review collected in partnership with Rotana Hotels
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Helpful?
Thank JonMay2016
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, Thank you very much for staying at the Gefinor Rotana .First of all, please accept my apologies for the inconveniences that we may have caused. I have noted all your comments. We value our customers and ask you to please feel free to continue to provide feedback about our services. Thank you once again for taking the time...

Dubai, United Arab Emirates
Reviewed 2 weeks ago

very helpful staff, family atmosphere, I had a specific experience that I came without booking & the hotel almost full, one of the executive of sales Andreas my hero provided me a room within 15 mints. do not forget the location is the heart of the city near of every thing while u were in business or vacation.

Review collected in partnership with Rotana Hotels
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Helpful?
Thank J391VJahmeda
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, We are delighted to receive your review and appreciation to our services and to our team members as well. I am very pleased to know that you were satisfied with the overall stay. We are constantly striving to achieve the highest standards of service so it is always very rewarding for my team and I to know that...

Seattle, washington
Reviewed 2 weeks ago

This is review focused on customer service considering we ended up at their sister hotel Raouche Arjaan Rotana). The front desk did amazing job switching a situation gone wrong to a great experience. We prebooked the hotel and at arrival time, they had to inform us there was a mistake and they were overbooked for the first night. They swiftly...

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Helpful?
Thank aCrazySoul
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this review

Dear Guest, We are delighted to receive your review and appreciation to our services and to our team members as well. I am very pleased to know that you were satisfied with the overall stay. We are constantly striving to achieve the highest standards of service so it is always very rewarding for my team and I to know that...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
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Questions & Answers

Questions? Get answers from Gefinor Rotana Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Unless you are a smoker you can go if not forget it”
 of 5 bubbles shahkernajib, 1 Feb 2017 | Read review
“200$,regealr ,, its big”
 of 5 bubbles 715naserh, 7 Jan 2017 | Read review
“Higher floors, classic suite with king sized bed room”
 of 5 bubbles Kay581, 4 Jan 2017 | Read review
“A room with a balcony and of course facing the sea!”
 of 5 bubbles ThomasfromDamascus, 1 Jan 2017 | Read review
“Can't beat that view of the Mediterranean.”
 of 5 bubbles 932evet, 10 Dec 2016 | Read review
5 of 5