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Hyatt Capital Gate

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#12 of 130 Hotels in Abu Dhabi
Certificate of Excellence
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Hyatt Capital Gate
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1,098 Reviews from our TripAdvisor Community

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Showing 772: English reviews
Abu Dhabi, United Arab Emirates
Reviewed 2 days ago NEW

We visited the Hyatt for the afternoon tea this week. A really relaxed setting with attentive staff and a great view. The savoury sandwiches were a small selection, I asked to replace the salmon sandwiches and this was swapped without question. It was suggested that we try and different tea from what we would usually drink but then we could...

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Helpful?
Thank Jo T
imane_haitoute, Public Relations Manager at Hyatt Capital Gate, responded to this review

Dear Jo T, thank you very much for your feedback, we are glad you had a lovely afternoon at Hyatt Capital Gate and we look forward to your next visit soon.

New jersey, United States
Reviewed 1 week ago NEW

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank D2353RDjeffreyb
imane_haitoute, Public Relations Manager at Hyatt Capital Gate, responded to this review

Boston, Massachusetts
Reviewed 1 week ago

This is one one of the nicest and unique hotels that Hyatt has in this area.We were treated very well for the two nights that we stayed.I know that there was no executive lounge in advance so this did not bother us at all.We only have our breakfast there which was great.I would come back and stay again the next...

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Helpful?
Thank mub1
imane_haitoute, Public Relations Manager at Hyatt Capital Gate, responded to this review

Dear mub1, many thanks for your great feedback and recommendation, we look forward to welcoming you back soon.

Reviewed 1 week ago via mobile

+ve: --the duty managers were very supportive and tried to solve our issues immediately --the hotel upgraded our suite due an issue with our previous suite -ve: --there is not executive lounge so you will not have the privilege to enjoy your coffee, snacks and privacy --the internet signal was very weak although the the hotel reps try their best...

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Helpful?
Thank Meshaalmd
imane_haitoute, Public Relations Manager at Hyatt Capital Gate, responded to this review

Dear Meshaalmd, thank you for your feedback, we appreciate your comments and rest assured we will do our best to rectify these shortfalls in the future. We look forward to welcoming you again soon.

London, United Kingdom
Reviewed 1 week ago

Booked here twice. Both were amazing stay. Beautiful rooms, lobbies, great service. Good if you are visiting to the Abu Dhabi Exhibition Centre. It is also still close to the city (Driving). Nothing much around the area but a cab can take you to most places it is not far.

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Thank Gigi S
imane_haitoute, Public Relations Manager at Hyatt Capital Gate, responded to this review

Dear Jeje S, thanks for your review, we are very happy to hear about your good experiences at Hyatt Capital Gate and we look forward to your next stay soon.

Hong Kong, China
Reviewed 2 weeks ago

Chose the Hyatt Capital Gate for our layover, which was quite the disappointment. I usually choose Hyatt, and I was severely disappointed that this hotel didn't have an executive lounge. They were quick to ensure that this was just a "Hyatt" property, but that is never the case, unless it is a Hyatt Place, Hyatt House, or Park Hyatt. I've...

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Helpful?
Thank manh_attan04
imane_haitoute, Public Relations Manager at Hyatt Capital Gate, responded to this review

Dear manh_attan04, we are very sorry to hear about your unpleasant experience at Hyatt Capital Gate, rest assured your feedback is appreciated and crucial to better our services, we look forward to welcoming back sometime soon and offering the true Hyatt expericence.

Reviewed 2 weeks ago via mobile

My score and review are strictly in reference to the Rayana spa located on the 19th floor of this hotel. Please note I did not stay at the hotel itself. To go to spa, you need to change elevators. First take elevator from entrance to lobby on 18th floor, then another elevator down the corridor and press on Spa. Once...

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Helpful?
Thank issa81 .
imane_haitoute, Public Relations Manager at Hyatt Capital Gate, responded to this review

Dear issa81, what a wonderful and extensive review, thank you very much for the kind words and lovely feedback, we will pass it on to Siya and the Spa team and we look forward to your next visit soon.

Dubai, United Arab Emirates
Reviewed 2 weeks ago

The hotel atmosphere is very good for business trip. you will not waste anytime for checkin or checkout and speed of the the hotel is high. everything you ask it will be delivered to you as soon as possible. Hotel design is great, rooms are clean and you feel that you are in 5Star hotel but there are few negative...

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Thank MEHIDAG1
imane_haitoute, Public Relations Manager at Hyatt Capital Gate, responded to this review

Dear MEHIDAG1, thank you very much for your feedback and comments, we are glad you had an enjoyable stay at Hyatt Capital Gate and look forward to welcoming you back soon.

Nairobi, Kenya
Reviewed 2 weeks ago

It was my first time to Abu Dhabi. I really enjoyed my stay. The check in process was quick and efficient. The rooms are beautiful with great views. The hotel is quiet and serene. We used the gym and the pool areas. The facilities are adequate and the place was never crowded. It is a bit far from the town...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank isabelle n
imane_haitoute, Public Relations Manager at Hyatt Capital Gate, responded to this review

Dear isabelle n, thank you very much for your review of Hyatt Capital Gate, we are very happy to see you have enjoyed your stay and look forward to your next visit soon.

Sydney, Australia
Reviewed 3 weeks ago

We had a an overnight stopover and booked this hotel, arriving early, tired and jet lagged, at 6am in the morning. They gave us our room straight away! That was the start of perfect customer service. The room was huge. For three of us sharing, there was no feeling of being cramped. The bathroom was luxury in itself. But it...

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Thank BJG19
imane_haitoute, Public Relations Manager at Hyatt Capital Gate, responded to this review

Dear BJG19, thank you very much for the fantastic review, we're happy to hear you enjoyed your stays at Hyatt Capital Gate Abu Dhabi and will pass on your great feedback to our colleagues. We look forward to welcoming you again soon.

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Food & drink at the hotel
18 Degrees
18 Degrees
Cuisines: Mediterranean, European, Middle Eastern, Italian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
Official Description (provided by the hotel)
Hyatt Capital Gate Abu Dhabi is a premium business hotel located in the iconic Capital Gate building, which leans a record-breaking 18 degrees. The hotel is also a part of the Abu Dhabi National Exhibition Centre (ADNEC), the largest conference and exhibition venue in the Middle East.Hyatt Capital Gate Abu Dhabi offers 189 luxury five-star guestrooms and suites occupying the18th to 33rd floors of the Capital Gate building. It has a contemporary and luxurious design with panoramic views from floor-to-ceiling windows.Bringing a new focus to style and design in the city, the hotel invites guests to experience several dining options from the variety in Profiterole to delicate Eastern Mediterranean flavours at the hotel’s signature restaurant, 18˚. For something more intimate, there is the residential-style Lounge or the sleek bar Privé, located next to the hotel’s four Salon meeting rooms.Rayana Spa, Abu Dhabi’s only “sky spa”, is perched on the 19th floor overlooking the city. The Spa offers “a refreshingly elevated oasis experience” that complements the Fitness Centre, suspended outdoor pool and whirlpool.Hyatt Capital Gate Abu Dhabi is strategically located within walking distance of the UAE capital’s embassy and government district. It is less than ten minutes’ drive from the UAE Armed Forces General Headquarters (GHQ) and the twofour54 media zone. The international airport is a 15-minute limousine or taxi ride away. ... more   less 

Additional Information about Hyatt Capital Gate

Address: 1 Street | P.O. Box 95165, Abu Dhabi, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: £56 - £519 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Capital Gate 5*
Number of rooms: 189
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hyatt Hotels Corporation and Hotels.com so you can book your Hyatt Capital Gate reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#7 On the Beach Hotel in Abu Dhabi
#8 Family Hotel in Abu Dhabi
#8 Romantic Hotel in Abu Dhabi
#9 Business Hotel in Abu Dhabi
#12 Luxury Hotel in Abu Dhabi
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Capital Gate staff and other travellers.
12 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great stay.”
 of 5 bubbles llugaric, 22 Jan 2017 | Read review
“Go for it... treat yourself to a biut of luxury!”
 of 5 bubbles Finnhugo, 13 Jan 2017 | Read review
“no local there is nothing to do at the hotel or close by -”
 of 5 bubbles TNTaway, 12 Jan 2017 | Read review
“best views on upper floor”
 of 5 bubbles Puyat_69, 5 Jan 2017 | Read review
“30+ floors for better view!”
 of 5 bubbles JerryH192, 31 Oct 2016 | Read review
5 of 5