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Mercure Abu Dhabi Centre Hotel

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#50 of 129 Hotels in Abu Dhabi
Certificate of Excellence
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Mercure Abu Dhabi Centre Hotel
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828 Reviews from our TripAdvisor Community

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Showing 625: English reviews
Reviewed 2 days ago NEWvia mobile

The rooms are old. The telephone in the room was not working and nothing was done. The area seems to be danger at night. The staff is very rude. I asked many times for information and to fix the telephone and in all of them the staff was rude and did not do what I had requested. I asked for...

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Helpful?
Thank Simone S
Cairo, Egypt
Reviewed 1 week ago NEW

As title says....just amazing hotel. Briefly in points : * Staff : Professional and dedicated to their work, very well trained and they know the secret of making the guests happy a day well treated.....simply , they are always smelling, saluting and quickly responding to guests needs. * Breakfast : wide variety and very well selective items for all tastes....more...

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Helpful?
Thank Eddy-CE60
MercureAbuDhabi, Manager at Mercure Abu Dhabi Centre Hotel, responded to this review

Dear Eddy-CE60 Wow thanks for the brilliant review! We absolutely love the title “Amazing”. It really is such a pleasure to receive you awesome comments about the staff. We are always grateful to get positive feedback from a guest and we have passed along your lovely words to the whole team. Your praise and recognition of their effort is an...

Ras Al Khaimah, United Arab Emirates
Reviewed 1 week ago

I stayed here for three nights for a business trip in December 2016. This was a convenient hotel. There’s a lot of pedestrian traffic outside because it’s easy to walk to so many places around here. The hotel does not offer parking or a valet service but there is ample underground parking for a mere AED15 per day. The elevators...

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Helpful?
Thank Mark R
MercureAbuDhabi, Manager at Mercure Abu Dhabi Centre Hotel, responded to this review

Dear Mark R, Thank you so much for taking the time to review us, We're happy to hear that you had a good stay with us. Moreover, thank you for pointing out the location, which is in close proximity to a variety of restaurants and shopping outlets. We are currently under renovation, with 60% of the rooms done and a...

Athens, Greece
Reviewed 1 week ago

What has drawn me to this hotel out of all the others in Abu Dhabi for the past 11 years was the excellent live jazz to be found in the Mood Indigo bar on Fridays. A recent short sighted and frankly idiotic decision by the hotel management has resulted in this being cancelled. The staff remain friendly and competent, and...

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Helpful?
Thank Max S
MercureAbuDhabi, Manager at Mercure Abu Dhabi Centre Hotel, responded to this review

Dear Max S, Thank you so much for taking the time to review us, Your feedback is very important to us. We have passed along your lovely compliments to our staff and they were happy to be of service to you. In terms of the Jazz nights, we love hearing that you found the live performances to be excellent. We...

London, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Ral87
MercureAbuDhabi, Manager at Mercure Abu Dhabi Centre Hotel, responded to this review

Reviewed 2 weeks ago via mobile

Mercure is a very nice place. Staff is excellent. A French hotel with live music. Last time I was there the violinist she made my eve was amazing. Food buffet is very nice. Gym is good and the pool is good.

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Helpful?
Thank Ameer Q
MercureAbuDhabi, Manager at Mercure Abu Dhabi Centre Hotel, responded to this review

Dear Ameer Q, Wow, thanks for the awesome rating! We truly appreciate your taking the time to review us. It's also great to hear you describe our staff as excellent! They were thrilled to receive your compliments. We always love receiving such positive feedback from our guests. We love hearing that you got a chance to listen to some of...

Abu Dhabi, United Arab Emirates
Reviewed 3 weeks ago

Stay was good. staff is cooperating, professional and very well mannered. Especially Ms. Jehan. I like the hotel. The location is very nice. Everything is in quite approachable distance. Rooms are good and clean.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank khattak143
MercureAbuDhabi, Manager at Mercure Abu Dhabi Centre Hotel, responded to this review

Dear Khattak143, Thank you so much for taking the time to review us, We love hearing that you had such a good stay with us. It's also great that you found the staff to be cooperating, professional and very well mannered. We have shared your lovely review with them, with a special thanks to Jihane. They were thrilled to be...

Al Ain, United Arab Emirates
Reviewed 3 weeks ago

Very helpful staff , comfortable and nice location and Delicious breakfast . the room is very nice . WIFI is extremely fast . clean and well furnished . room service is good . i enjoyed there . the pool is nice also.

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Helpful?
Thank migha87
MercureAbuDhabi, Manager at Mercure Abu Dhabi Centre Hotel, responded to this review

Dear Migha87, Thank you for taking the time to review us, We love hearing that you had a comfortable stay with us and that you found the breakfast to be delicious. Thank you also for mentioning the location, which is a central one in the business and shopping districts of the city. Your awesome review has been shared with the...

chester,england
Reviewed 3 weeks ago

The price of this hotel in Abu Dhabi is quite good.There is a couple of restaurants in hotel and a breakfast room also.I do not know if there is a bar because I was never in hotel.Breakfast is very good and was my main meal of day because was at F1 Grand Prix.Rooms were clean and comfortable.F1 was brilliant and...

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Helpful?
Thank Andrew B
MercureAbuDhabi, Manager at Mercure Abu Dhabi Centre Hotel, responded to this review

Dear Andrew B, Thank you so much for your review, We always love hearing back from our guests. It's great to hear that you enjoyed your stay with us and that you found the breakfast to be very good. We're also happy to read that you fond the rooms to be clean and comfortable. Moreover, we hope you enjoyed F1....

Abu Dhabi, United Arab Emirates
Reviewed 3 weeks ago

Hotel is great in the middle of the city, wonderful staff, provided sufficient guidance to location. Close to all shopping network. Comfortable rooms, well maintained, spacious. Easy availability of public transportation.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank abjoseph
MercureAbuDhabi, Manager at Mercure Abu Dhabi Centre Hotel, responded to this review

Dear Abjoseph, Wow, we love the title of your review "Wonderful Hospitality", We truly appreciate your taking the time to give us your feedback. Thank you also for mentioning our location, which is indeed a central one, surrounded by a variety of restaurants and shopping outlets. Moreover, thank you for your lovely comment to the staff. Your praise and appreciation...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available

Additional Information about Mercure Abu Dhabi Centre Hotel

Address: Mercure Centre Hotel Hamdan Bin Mohamed St | Hamdan Centre, Abu Dhabi 47136, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: £48 - £141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Abu Dhabi Centre Hotel 3*
Number of rooms: 215
Reservation Options:
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Also Known As:
Accor Abu Dhabi
Novotel Abu Dhabi
Abu Dhabi Novotel
Hotel Style:
#39 Romantic Hotel in Abu Dhabi
#49 Business Hotel in Abu Dhabi
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Abu Dhabi Centre Hotel staff and other travellers.
12 questions
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Questions? Get answers from Mercure Abu Dhabi Centre Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a renovated room.”
 of 5 bubbles Eddy-CE60, 17 Jan 2017 | Read review
“Park in the underground parking nearby.”
  • The internet / WiFi
  • Tried to cover the annoying flashing smoke-detector light to sleep at night
  • Tried to cover the annoying flashing WiFi lights to sleep at night
 of 5 bubbles MarkR412, 16 Jan 2017 | Read review
“higher floors are good”
 of 5 bubbles migha87, 30 Dec 2016 | Read review
“Higher floors better,probaly quiter.”
 of 5 bubbles M6363QWandrewb, 29 Dec 2016 | Read review
“We were on floor 16”
 of 5 bubbles kangaroo017, 2 Dec 2016 | Read review
5 of 5
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