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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
This was one of the best hotel experience we have received, Great hospitality and all staff very helpful. Talal and Erika at the reception were very helpful when we checked in. The dining experience was amazing, a special thanks to Tashi at Traders Vic, Kumar...More
Review collected in partnership with Rotana Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
The hotel smells bad even the rooms
The service is tooo slow
The night shift front desk employees are very rude
Roaches in the room
TV does not work
In my idea i think they treat foreigners with more respect and welcoming than gulf people
Review collected in partnership with Rotana Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1. At check-in the receptionist had offered and insisted for my acceptance of an upgrade I did not need it with a 50% increase in price, instead of the one I had required for.
2. After a visit to the Benihana restaurant, the bill seemed...More
Review collected in partnership with Rotana Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
It’s a good hotel but they have two problems
1- beach and pool access is only through the reception which is too cold for the children
2- all of the restaurants are over priced and this overprice doesn’t match a good services
N.P does this...More
Me and my family of 3 children stayed here for 7 days.
The staff are all brilliant , friendly and very easily approachable. The hotel is beautiful. Very clean and the service is excellent. It’s brilliant the fact it’s attached to the Abu Dhabi mall...More
Review collected in partnership with Rotana Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from SebastianThomas02 | Property representative |
Dear Palmersatlarge,
Thank you for choosing Beach Rotana for your stay in
Abu Dhabi.
The drinking age in the U.A.E. is 21. The service staff would not be allowed to serve alcohol to your daughter.
Regarding the early... More
Dear Palmersatlarge,
Thank you for choosing Beach Rotana for your stay in
Abu Dhabi.
The drinking age in the U.A.E. is 21. The service staff would not be allowed to serve alcohol to your daughter.
Regarding the early check-in, we are always accommodating this request on a complimentary basis if the booked room type is available in the morning. Please email us directly with the flight details and will put a note int your booking.
We look forward welcoming you to Abu Dhabi soon.
Best regards,
sebastian
Response from SebastianThomas02 | Property representative |
Dear John M,
Thank you for your interest in the Dine-around package.
This package includes, 1 sparkling wine, 2 White and 2 Red wines, 2 beers, and several premium spirits.
Please let me know if this answers your... More
Dear John M,
Thank you for your interest in the Dine-around package.
This package includes, 1 sparkling wine, 2 White and 2 Red wines, 2 beers, and several premium spirits.
Please let me know if this answers your question.
We look forward welcoming you to Abu Dhabi.
Warm regards,
sebastian
Mmmmm ok, strange question... there are many rules in the UAE just do your homework my husband and I stayed in Dubai before we got married. You have to be respectful to their culture