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Mafraq Hotel Abu Dhabi

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Mafraq Hotel Abu Dhabi
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195 Reviews from our TripAdvisor Community

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Showing 167: English reviews
Reviewed 1 week ago via mobile

Stayed for 2 nights with my family and was one of the best experiences in my life in a hotel. Especially one of the staff named zeeshan helped us a lot with our orders . I would give this hotel 10/10.

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Helpful?
2Thank Kareem M
Mafraq-Hotel, Manager at Mafraq Hotel Abu Dhabi, responded to this review

Dear Mr. Kareem M., Thank you for sharing your review on TripAdvisor following your stay with us at the Mafraq Hotel. Thanks for the perfect rating! We're so delighted to hear you and your family have such a wonderful time with us and our colleague Zeeshan have made your stay a more enjoyable one. Thank you once again and we...

Abu Dhabi, United Arab Emirates
Reviewed 1 November 2016 via mobile

The Hotel is situated in a nice peaceful environment.Hotels rooms are clean and pleasant to stay.Food provided in the inhouse Restaurant is excellent.Swimming pool and Garden in the Hotel is superb. A nice hotel to stay

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1Thank Brahadeesh2014
Mafraq-Hotel, Manager at Mafraq Hotel Abu Dhabi, responded to this review

Dear Valued Guest, Thanks for the 4-star rating and review! It is great to hear you had a great vacation with us at the Mafraq Hotel. Our aim is to make all of our guests feel welcome and relaxed during their time with us and it is great to hear that you liked the calmness of our environment, our garden,...

Kempner, Texas
Reviewed 19 October 2016 via mobile

I had to stay in this hotel for 2 months on a business deal. Overall the accommodations are very nice. Great helpful staff and very comfortable rooms. Any minor issues are taken care of by the staff in a very quick manner. The free Wifi offered by the hotel is ok but can be spotty depending on where you are...

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1Thank mdramminger
Mafraq-Hotel, Manager at Mafraq Hotel Abu Dhabi, responded to this review

Dear mdramminger, Thank you for sharing with us and glad to hear you truly enjoyed your stay! At the Mafraq Hotel, our guest satisfaction is our top priority and knowing that we exceed your expectations have made us happier and fulfilled. Thank you once again and we hope to see you again on your next trip to Abu Dhabi. Until...

Abu Dhabi, United Arab Emirates
Reviewed 19 September 2016

Filipina Sales Manager, Ms. Marjorie San Juan, continue to prove their hotel's "family hospitality". From the moment you ask for the booking till the time you check out, she is always there to check how is everything with your stay. The reception and other staff are all smiling and accommodating. Excellent food in the Oasis Restaurant. Great swimming pool and...

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1Thank Cheril B
Doha, Qatar
Reviewed 13 September 2016

The front desk employee committed several mistakes;One: did not know the type of the room I made booking for. As a result, I was checked to the wrong room. they realized this later at night. Second: the lady in the front desk kept saying that my room is not ready although i came in at 2 pm. so i was...

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2Thank Othman A
Abu Dhabi, United Arab Emirates
Reviewed 13 September 2016 via mobile

Booked couple of rooms for my family on 5th May. A nice place to stay with nice balcony pool view. A nice recreation centre with amenities, games and sports. Nice swimming pool. Had a chance to spend my birthday in the hotel with memorable gifts from my family members.

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1Thank AnishvargheseMathew
A TripAdvisor Member
Level Contributor
7 reviews
5 hotel reviews
5 helpful votes
Reviewed 13 September 2016 via mobile

We stayed at the hotel for one night over the eid break and it was a good one . The pool was overcrowded but that's due to the holiday and many families who had checked in. Breakfast spread was good, rooms were spacious. Would recommend this hotel to those looking for a small stay

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1Thank A TripAdvisor Member
Reviewed 10 September 2016 via mobile

Overall disappointing stay over night. The water in the pool was almost hot and water quality was low. Variety of food for dinner and breakfast below average and qualms well. Hotel does not deserve 4star in my point of view, at least not in comparison with other UAE hotels.

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1Thank Froemmelandy
Reviewed 1 September 2016

I just stayed there for 4 days. The front of house and reception looks very impressive. The pool area outside with its beautiful gardens was very nice. Tennis courts, Gym, play area all good facilities. The swim up bar from the pool was inviting, but you cant get a drink and charge to your room, unless you have prepaid, or...

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1Thank dave p
Reviewed 30 August 2016

It was one of my prestigious experiences I had with my wife and my three kids. Nothing can go without cons, however, the fact is how to rapidly recover such cons and change them to pros in a positive way. That was my second visit to Al Mafraq hotel since 3 years ago. This visit from 22nd. of August up...

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Thank Dr. Mohamed A

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mafraq Hotel & Resort Abu Dhabi is locally own and managed 4star deluxe hotel, offers travelers the perfect balance of a culturally rich encounter with a modern twist. Conveniently located 10 minutes from AD International Airport, 20 minutes' drive to unique landmarks such are the Sheikh Zayed Grand Mosque & Heritage Village, Saadiyat Island's Cultural District & Abu Dhabi National Exhibition Centre. The property provides warm minimalist indulgence with well thought-out finishing's, facilities and food and beverages outlets.The subtle tones and simple lines of the hotel is mirrored by the humble approach the hotel takes to delivering a quality modern product built on strong customer service.Mafraq Hotel & Resort offers 250 modern deluxe rooms and suites boasting tranquil garden & pool views, and is well equipped with in-room amenities and facilities such as:•24 hours room service•IP telephones with bathroom extension•Wire/wireless with high speed internet access in guest rooms•Free complementary Tea & Coffee making facilities•Interactive 32" LCD Sony TVs with satellite channels, alarm clock, weather & news feed•Well-supplied mini bar•Iron & Ironing Board•Free in-room electronic safety box•Daily complimentary water•Laundry services•Swede Dreams 5 star mattresses•Pillow Menus ... more   less 

Additional Information about Mafraq Hotel Abu Dhabi

Address: Abu Dhabi Rashid Bin Saeed Al Maktoum Rd, Abu Dhabi 6770, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: £72 - £208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mafraq Hotel Abu Dhabi 4*
Number of rooms: 250
Reservation Options:
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Also Known As:
Ramada Abu Dhabi
Hotel Style:
#41 Spa Hotel in Abu Dhabi
#66 Luxury Hotel in Abu Dhabi
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Questions & Answers

Here's what travellers have asked, with answers from Mafraq Hotel Abu Dhabi staff and other travellers.
3 questions
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Questions? Get answers from Mafraq Hotel Abu Dhabi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not think about it”
 of 5 bubbles 133othmana, 13 Sep 2016 | Read review
“Nice staff, tender hosting from all executives, comfortable amenities, great facilities, very good gym, and excellent views.”
 of 5 bubbles drmohameda648, 30 Aug 2016 | Read review
“Stipulate if Non smoker. People smoke in the rooms regardless and it stinks. Cure; detectors, inspections and fines for failure to abide.”
  • Eewwww nasty...on the rail support of the porch
  • porch beyond the drapes looks onto pool area
  • Fabulous decor
 of 5 bubbles PhoenixA485, 12 Aug 2016 | Read review
“There's a limit of 2 person per room for amenities usage. You need to log your name and room number.”
 of 5 bubbles jasminvirus, 25 Jun 2016 | Read review
“It's in the middle of no where, I booked it because it was the closest to my conference, I don't recommend it.”
 of 5 bubbles Dopolos, 8 Apr 2016 | Read review
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