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Emirates Palace

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2,985 Reviews from our TripAdvisor Community

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Showing 1,845: English reviews
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Dubai, United Arab Emirates
Reviewed 2 days ago NEW

I stayed for a long weekend @ the Emirates Palace. Its a wow property, but quite cold in regards of Service!!! If you like to have a Coffee and Cake the biggest Challenge is to pass the Asian looking Hostess there. She is checking you if you are good enough to have a coffee in that place. She is more...

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Helpful?
Thank ChefGermany
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, Thank you very much for taking the time and posting your comments on TripAdvisor. We regret that we did not have the opportunity to address your concerns during your stay. We were concerned to read that the service received by our team members were not up to the expectation of our excellent hospitality that we are famous for....

Almelo
Reviewed 5 days ago NEWvia mobile

Excellent hotel facilities, excellent room, excellent pools, average dinner/lunches, and boring low rated breakfast. Stayed there for 5 days, payed 13.500 euro, but got a feeling that they don't like foreigners. (We are from europe, netherlands). Security is really rude, and except the front desk, there is nothing that makes you feel special or welcome in this hotel. Can not...

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Helpful?
3Thank Leon K
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. We are concerned to hear that your experience with Emirates Palace did not meet your expectations. I would like to assure you that I will personally follow up on your comments with my team to make sure that your expectations are met in the future. We...

Reviewed 5 days ago NEWvia mobile

I think it s one of the most magnificent hotels i' ve ever visited, spacious luxurious smart rooms, amazing restaurants, professional stuff! 2 times stayed there and i think its a must visit in UAE! If not the hotel at least its restaurants!

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1Thank cabboud
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, It was an absolute pleasure to welcome you to Emirates Palace. Thank you for taking the time to write a kind review of your stay. I am delighted to hear that you were impressed with the property and the service. We continuously strive to offer the best accommodation and hospitality in Abu Dhabi, and we appreciate the feedback...

india
Reviewed 6 days ago NEW

No matter what I say about Emirates Palace, you have to try it yourself. It is beyond GRAND. the gardens, the views, the colorful springs, the amazing structure, the golden domes, the vast pools and water slides make you feel you are in a paradise on Earth. It is worth the money. They even serve coffee with sprinkles of Gold....

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Helpful?
1Thank RounakJain
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, It was an absolute pleasure to welcome you to Emirates Palace. Thank you for taking the time to write a kind review of your stay. We are delighted to hear that you were impressed with the property and the service. We continuously strive to offer the best accommodation and hospitality in Abu Dhabi, and we appreciate the feedback...

Wetherby, United Kingdom
Reviewed 6 days ago NEW

We stayed for three weeks as a couple but were joined for one week by are son, wife and 2 grandchildren. The children loved it as did we. The pools, outside facilities, free bikes sun lounges and garden areas are excellent. Dining is superb with great choices of fine dining, Italian, fish, emirati, lebanese, chinese,BBQ as well as the brasserie...

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1Thank MrBrian2017
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, It was an absolute pleasure to welcome you to Emirates Palace. Thank you for taking the time to write a kind review of your stay. We are delighted to hear that you were impressed with the property and the service. We continuously strive to offer the best accommodation and hospitality in Abu Dhabi, and we appreciate the feedback...

Leeds
Reviewed 6 days ago NEW

Visited the Emirates Palace for high tea when we visited Abu Dhabi on a cruise. Beautifully presented tray of sandwiches, scones and cakes (although rather surprised we had to chase up the milk for our tea!) Expensive but worth it for a bit of a treat.

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Helpful?
Thank leedsmikey
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, It was a pleasure to welcome you to Emirates Palace. Thank you for taking the time to share your kind feedback. We are happy to hear that you had a wonderful experience. We hope to have the pleasure of welcoming you back to the Palace soon. Sincerely, Holger Schroth General Manager

Abu Dhabi, United Arab Emirates
Reviewed 1 week ago

The hotel and its grounds are exceptional and well maintained, however the Coral Room we stayed in was only on par with what we have experienced in other high end hotels. There are no tea and coffee facilities within the room and the hotel will charge you for these which is not what I have come to expect from this...

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Thank Stefire
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, Thank you for taking the time to share your kind feedback on your stay with us. We value the feedback of our guests in a continuous effort to provide the best service and hospitality in Emirates Palace. We look forward to welcoming you back to the Palace soon. Sincerely, Holger Schroth General Manager

London, United Kingdom
Reviewed 1 week ago via mobile

We stayed at the Emirates Palace for 8 nights as a family of 4 and found this hotel to be very opulent and worthy of 7 stars. However, the very high security and constantly being asked to 'show our key fob' to demonstrate we are paying guests was a little annoying but when you see the type of clientele this...

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Helpful?
Thank clearview99
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, It was a pleasure to welcome you to Emirates Palace. Thank you very much for taking the time and post the review about our services on TripAdvisor. We were happy to hear that you had a wonderful experience. We were pleased with your liking of Emirates Palace and our services. I have shared your comments with the entire...

London
Reviewed 1 week ago via mobile

Our family of five were lucky enough to spend a week here and can honestly say the experience was practically flawless. It genuinely is worthy of the name. The rooms are everything you could ask for; the service top notch and the variety and quality of the food was superb. Breakfast was a real highlight as was dinner on the...

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Helpful?
Thank George419
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us. We are happy to hear that you had an exceptional stay at the Palace. Yes, the hotel is an impressive one kilometer from wing to wing, and we take great pride in the beauty and magnificence of the property. We hope to have the pleasure of...

Mumbai (Bombay), India
Reviewed 1 week ago via mobile

We were here for a wedding and despite how busy the hotel was the service was top-notch. When we told our butler we needed a kettle in the room (for morning coffee), she offered to give us a wake up call/visit with cappuccino. The butler also promptly arranged a pair of cufflinks for a friend who left his back home....

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Helpful?
Thank Anoushka_b6
HolgerSchroth, General Manager at Emirates Palace, responded to this review

Dear Guest, It was a pleasure to welcome you to Emirates Palace. Thank you very much for taking the time and post the review about our services on TripAdvisor. We were happy to hear that you had a wonderful experience. We were pleased with your recognition of our butler team. I have shared your comments with the entire team and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Food & drink at the hotel
BBQ Al Qasr
BBQ Al Qasr
Cuisines: Mediterranean, Barbecue, European
Le Cafe
Le Cafe
Cuisines: Cafe, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Emirates Palace

Address: West Corniche Road, Abu Dhabi, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: £267 - £625 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Emirates Palace 5*
Number of rooms: 394
Reservation Options:
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Also Known As:
Hotel Emirates Palace
Emirates Palace Abu Dhabi
Emirates Palace Hotel Abu Dhabi
Hotel Style:
#3 Romantic Hotel in Abu Dhabi
#4 On the Beach Hotel in Abu Dhabi
#7 Spa Hotel in Abu Dhabi
#9 Luxury Hotel in Abu Dhabi
#10 Business Hotel in Abu Dhabi
#15 Family Hotel in Abu Dhabi
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Questions & Answers

Here's what travellers have asked, with answers from Emirates Palace staff and other travellers.
61 questions
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Questions? Get answers from Emirates Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book a room with sea view”
 of 5 bubbles RounakJain, 21 Feb 2017 | Read review
“Higher floors have the best views but all rooms are very good.”
 of 5 bubbles MrBrian2017, 21 Feb 2017 | Read review
“all are good, the ones I have been in”
 of 5 bubbles GAIART33, 17 Feb 2017 | Read review
“Rooms close to the reception as it a large hotel and it can take ages to get to restaurants and the beach.”
 of 5 bubbles PeterC157, 21 Jan 2017 | Read review
“Try to take the room with seaview”
 of 5 bubbles Medhawi, 18 Jan 2017 | Read review
5 of 5