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Hilton Bogota

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#14 of 267 Hotels in Bogota
Certificate of Excellence
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Hilton Bogota
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927 Reviews from our TripAdvisor Community

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Showing 442: English reviews
Reviewed 4 days ago NEW

The location of the hotel is ideal and the service is very knowledgeable. They were available at all time to assist us and were very kind. The room was spacious and the bathroom was very functional. We will definitely come back.

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Helpful?
Thank Dmfltva
Reviewed 1 week ago via mobile

We stayed in this Hilton hotel for two nights, as tourists arriving from the UK. The staff were extremely friendly and helpful. We stayed in an Executive standard room, which was air conditioned and quiet, which is unusual. Everything you needed was available. The bottled water was chargeable, which always annoys me slightly, but OK poor Hilton family need the...

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1Thank Kevin T
HiltonBogota, General Manager at Hilton Bogota, responded to this review

Dear Kevin, It´s was a really wow moment reading your comment. Many thanks for that! This is our vision: to fill the earth with the light and warmth of hospitality . We hope you visit us again. Regards, Klaus Ziller General Manager

Canada
Reviewed 2 weeks ago

My initial attraction to The HIlton Bogota was the location and their outdoor pool. Little did I know that Bogota hovers around 18°C, year round - sitting nearly 3000 metres above sea level. Despite the moderate temps, I was pleased to discover it is heated. Not a lot of sun, as it sits below several 10+ story buildings, but a...

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Helpful?
Thank markmccauley
HiltonBogota, Front Office Manager at Hilton Bogota, responded to this review

Dear markmccauley Comments like yours are very helpful for new visitors to the city. Thank you for describing with details and complete way the hotel and its services. It will be a pleasure to say welcome back to Hilton Bogotá. Sincerely, Francisca Medina – Front Office Manager

Bogota, Colombia
Reviewed 3 weeks ago

The staff was very helpful and very friendly. No complains there. The bar was very nice and the food at the restaurant was very delicious. The disappointment came when I ended paying for a Suite and it was smaller than a concierge room at the JW Marriott, which is a block down the road from the Hilton. The room was...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank oscar_9_ramirez
HiltonBogota, Director de Recepción at Hilton Bogota, responded to this review

Dear oscar_9_ramirez We regret to hear that we did not exceed your expectations and your room has not been to your liking. We want to thank you for letting us know your opinion and comments. We would like to have you back and offer you a better experience. Sincerely, Francisca Medina – Front Office Manager

Colombia
Reviewed 3 weeks ago via mobile

I stopped being in touch with Hilton for a long time. But coming back and finding a nice hotel, with beautiful rooms and very good and fast service is very satisfying! Just an small advice, having more variety in the In room dining menu will be better. That's it! Keep it up ! Will come back!

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Helpful?
Thank Mille R
HiltonBogota, Executive Chef at Hilton Bogota, responded to this review

Dear Mille R Thank you for your return to Hilton; you will always be welcome. We will to host your advice about the room service menu. We look forward for your return. Regards, Nicolas Piatti – Executive Chef.

Fort Collins, Colorado
Reviewed 3 weeks ago

Had a nice stay here in the bustling city of Bogota. The rooms were nice, beds comfortable and Executive Lounge is a must. The breakfast and happy hour they offer in the lounge is too-notch and the service there is also very good. The taxi service is a little confusing, as they will pick you up when you are out...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Gretchen G
HiltonBogota, Front Office Manager at Hilton Bogota, responded to this review

Dear Gretchen G Many thanks for taking the time to share your experience in Hilton Bogotá. We appreciate your comment about our Executive lounge, where actually, we offer a good time with snacks and beverages, and where you can spend time at the end of the day. Always welcome to Hilton Bogotá. Regards, Francisca Medina – Front Office Manager

Campinas, SP
Reviewed 4 weeks ago via mobile

In a 2 week stay, I had problems with the reception staff for 3 times. In one of them they actually told me that I had not paid for my laundry and that was the reason they never returned my clothes. Funny thing was, they had my credit card number with them.

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Thank elizabethsant0s
HiltonBogota, Front Office Manager at Hilton Bogota, responded to this review

Dear elizabethsant0s, We regret to hear about your experience with the return of your laundry, we understand you left upon check-in a credit card to guarantee expenses. We have found that your credit was closed in our system by mistake and this caused the late return of your clothing. We are sorry for this unpleasant situation, and would like to...

Columbus, Ohio
Reviewed 4 weeks ago

If you're looking for places to stay in Bogota, I highly recommend the Hilton in downtown. Top of the line service, very clean, great restaurants/bar (amazing breakfast buffet), attached cafe with great coffee, very nice gym and pool, and the rooms were perfect. I felt very safe with the amount of security, and the drivers for the hotel were my...

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Thank slbracer
HiltonBogota, General Manager at Hilton Bogota, responded to this review

Dear slbracer Is great to hear that you enjoyed our coffee shop, gym, pool and transport; we work every day given the best of us and looking for the satisfaction of all our guests. It will be a pleasure to welcome you back to this your home in Bogotá. Best Regards, Klaus Ziller – GM

Maryland
Reviewed 11 December 2016

I stayed here for a week and the experience was entirely positive. Up to date rooms, wonderful staff, exceptional housekeeping, great concierge, and in the middle of everything. I recommend a room facing the street - the front of the hotel - on a higher floor, as you will have a view of the mountains. Arranging transportation through the front...

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Thank jk13619
HiltonBogota, Front Office Manager at Hilton Bogota, responded to this review

Dear jk13619 Thank you for your complete and detailed description about Hilton Bogotá and our services. All of the information that you are sharing is really valuable for new visitors to Bogotá; just thank you for your time and please give us the opportunity to say hello again, in a near future. Best Regards, Francisca Medina – Front Desk Manager

Sterling Heights, Michigan
Reviewed 7 December 2016

The Hilton Bogota was an excellent hotel, from the spacious room with the comfortable bed and bathroom and shower (these things do matter) to one of the best restaurants in Bogota in the hotel. Guest services were really great, and the staff was outstanding. If you are going to Bogota and want to not worry about your hotel, definitely stay...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Jonathan C
HiltonBogota, Housekeeper at Hilton Bogota, responded to this review

Dear Jonathan C It will be a pleasure to welcome you again, and offer you an unmatched experience like as you have had. Definitely our shower is very famous between our guests, many comments about it… Something special that every traveler must taste! Sincerely, Angelica Pedreros – Housekeeper

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
La Ventana
La Ventana
Cuisines: Latin, Colombian, Grill, Healthy
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Bogotá is ideally located in the heart of Colombia's largest city and within walking distance from the vibrant dining and entertaining areas, the financial district - including shopping malls, theatres, museums and conveniently located just 25 minutes from El Dorado International - the city's only airport. This modern hotel features excellent facilities that are ideal for leisure and business guest alike; including a restaurant with direct street access, a sophisticated bar overlooking the pool, state-of-the-art fitness center, swimming pool and underground parking. What's more, this hotel is an ideal choice venue for meetings and groups, with close 10,000 sq. ft. of meeting space including 8 meeting rooms varying in size up to 1,100 sq. ft. and a main ballroom with 5,000 sq. ft. There is wireless internet access throughout the hotel. ... more   less 

Additional Information about Hilton Bogota

Address: Carrera 7 72 - 41, Bogota 110221, Colombia
Region: Colombia > Bogota
Price Range: £84 - £221 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Bogota 4.5*
Number of rooms: 245
Reservation Options:
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Also Known As:
Hilton Bogota Hotel Bogota
Hotel Style:
#9 Luxury Hotel in Bogota
#15 Business Hotel in Bogota
#31 Romantic Hotel in Bogota
#35 Family Hotel in Bogota
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Bogota staff and other travellers.
4 questions
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Wantagh, New York
6 days ago
Lakewood, New Jersey
over a year ago
over a year ago

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Questions? Get answers from Hilton Bogota staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room was comfortable with a very functional bathroom.”
 of 5 bubbles Dmfltva, 16 Jan 2017 | Read review
“With 15 floors to choose from, request an upper level for a view of Bogota...”
 of 5 bubbles markmccauley, 31 Dec 2016 | Read review
“Higher floor facing the street (the entrance to the hotel).”
 of 5 bubbles jk13619, 11 Dec 2016 | Read review
“Get a room fronting Carrera 7.”
 of 5 bubbles QueenStreetLaw, 21 Nov 2016 | Read review
“The rooms are very good and nice.”
 of 5 bubbles atlanta776, 20 Oct 2016 | Read review
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