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Embassy Suites by Hilton Bogota-Rosales

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#19 of 268 Hotels in Bogota
Certificate of Excellence
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1 room 2 adults 0 children
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Embassy Suites by Hilton Bogota-Rosales
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600 Reviews from our TripAdvisor Community

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Showing 361: English reviews
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Miami, United States
Reviewed 2 days ago NEW

Hotel is very well located and staff is very customer face oriented. Hats off to the people working in this hotel! However rooms need to be upgraded and Hilton Honors members should have a plus-differentiate service.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank J8820CTdiegoa
GUESTSERVICESEMBASSY, Gerente at Embassy Suites by Hilton Bogota-Rosales, responded to this review

Dear J8820CTdiegoa, Thank you so much for spending some time with us, and for sharing your experience with in Trip Advisor. It is through thoughtful feedback through guests such as yourself that we will continue to improve our service.Please be confident that we will follow-up on the points you have outlined to improve our services. Best Regards Jose H. Bayona...

Houston, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 9 January 2017

Our family spent four nights at the Embassy Suites and absolutely loved our stay. The rooms are spacious and comfortable and very quiet. Breakfast was delicious and ample, and we enjoyed taking advantage of the really nice happy hour every evening. The location is also great, in a lovely, safe part of Bogota with tons of restaurants and shops within...

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Helpful?
Thank TeaSip
About Hotel's Favourite Review
GUESTSERVICESEMBASSY, Gerente at Embassy Suites by Hilton Bogota-Rosales, responded to this review

Dear Teasip, Service are our top priorities, as we understand how important it is for our guests to be comfortable and feel like they are at home while staying at our property. There is no greater privilege for us then hearing how much you enjoyed your stay and that you already intend on returning. Thank you for taking the time...

Miami, Florida
Reviewed 2 weeks ago

Very nice area, close to everything but at the same time quiet and safe at night. Staff were very friendly and helpful. Breakfast was nice and fresh. Rooms has good size. Our view was awesome! Bars and restaurants around are very cool.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Daniel P
GUESTSERVICESEMBASSY, Gerente at Embassy Suites by Hilton Bogota-Rosales, responded to this review

Dear guest Daniel P, Thank you for taking your time to share your experience. It is fantastic to hear that you enjoyed your room and that team here made you feel welcomed. We look forward to welcome you back Best Regards Jose H. Bayona General Manager

Ventura, California
Reviewed 3 weeks ago via mobile

We spent 3 nights here and the hotel was a great value. The staff was attentive, friendly and professional. The room had all the amenities including hair dryer, iron, coffee maker etc. Breakfast was ample and cook to order eggs were available. There are lots of restaurants within walking distance and the Rosales area was great to walk around. Taxis...

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Helpful?
Thank Jeffrey B
GUESTSERVICESEMBASSY, Gerente at Embassy Suites by Hilton Bogota-Rosales, responded to this review

Dear guest Jeffrey B, We are happy to hear that our location was convenient and that you had an opportunity to experience the amazing dining and drinking options in our neighborhood .We are delighted that you have enjoyed your stay. We hope to welcome you back in the future Best Regards Jose H. Bayona General Manager

Cedar Crest
Reviewed 3 weeks ago

We enjoyed a five-night stay at the The Embassy Suites Rosales. The hotel is an eight-story brick building located in a lovely neighborhood. Our room was on the 8th floor and we had great views over the city as well as a view of the surrounding mountains. All staff members at the hotel are professional, friendly and helpful. We were...

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Helpful?
Thank ExcellentAdventures
GUESTSERVICESEMBASSY, Gerente at Embassy Suites by Hilton Bogota-Rosales, responded to this review

Dear ExcellentAdventures, We thank you for choosing the Embassy Suites Bogota while staying in our city. We are pleased to hear that our property's location is ideal for you . I am thrilled to see that you had an excellent stay at our hotel. Our team members strive to create a comfortable experience for each and every guest and your...

Bangkok, Thailand
Reviewed 4 weeks ago via mobile

I wanted to book a night at this hotel through Expedia as I had a discount that was better than booking with Hilton direct. The 19% tax was collected in the rate. Which I am exempt from. Before booking Expedia called the hotel and they promised that I would be refunded this payment when I stayed at the hotel. After...

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Helpful?
Thank BangkokRyan
GUESTSERVICESEMBASSY, Gerente at Embassy Suites by Hilton Bogota-Rosales, responded to this review

Dear Mr. BangkokRyan Dear Mr. BangkokRyan On behalf of Embassy Suites Bogota Hotel please accept my sincerest apology for the unpleasant inconvenient that you had recently at our property. Mr.BangokokRyan as your reservation was made through a third party site known as Expedia, we are unable to modify, cancel reservations or perform any kind of refund , due to strict...

Caracas, Venezuela
Reviewed 18 January 2017

I just stay here because have lay over Excelent zone The location this hotel is privilaged zone. Because is the district G. Gourmet zone. Great Service I enjoy this stay en great hotel and room service

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank E4620USoscarc
GUESTSERVICESEMBASSY, Gerente at Embassy Suites by Hilton Bogota-Rosales, responded to this review

Dear guest E4620USoscarc Thank you for visiting the Embassy Suites Bogota for your trip. We are so fortunate to have such a wonderful location being attached to restaurants. It is truly a convenience for our visitors. We look forward to continue serving your lodging needs when in Bogota Best Regards Jose H. Bayona General Manager

Reviewed 13 January 2017

We loved everything about this hotel. We had a family reunion in Bogota and reserved 4 rooms. The hotel location was perfect (close to where we wanted to be, lots of great restaurants within walking distance, safe neighborhood). The breakfast is amazing; has everything you could want. The staff bent over backwards to make our stay excellent. Rooms were spacious,...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank R7295QIlisap
GUESTSERVICESEMBASSY, Gerente at Embassy Suites by Hilton Bogota-Rosales, responded to this review

Dear Mr. R7295QIlisap Thank you so much for spending some time with us, and for sharing your experience with us and the Trip Advisor community. It is fantastic to hear that you enjoyed your room and that team here made you feel welcomed. We are looking forward to welcome you back Best Regards Jose H. Bayona General Manager

Houston, United States
Reviewed 5 January 2017

I travel quite a bit and can easily say that my stay at the Embassy Suites Bogota Rosales is the new standard against which all future hotels will be measured. The staff was always friendly and accommodating. The room was nice size and the bed was very comfortable. The breakfast was diverse and the freshly squeezed orange juice was superb....

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 965chucks
GUESTSERVICESEMBASSY, Gerente at Embassy Suites by Hilton Bogota-Rosales, responded to this review

Dear 965 chucks, We thank you for taking the time to review our property and your recent stay with us. We are extremely appreciative of all the feedback and are very pleased to hear that you enjoyed your stay. Best Regards, Jose H Bayona General Manager

Niagara-on-the-Lake, Canada
Reviewed 2 January 2017 via mobile

I was offered a complimentary massage when checking in. At 2:30 I enquired and was told the lady wasnt in until 3. At 4:50pm they tell me they cant accomodate me until 7pm whats the point at this time of day. Building was under construction and noisy. No disclosure and unreasonable offers that shout poor customer service. Much prefered the...

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Helpful?
Thank Kevin_Goes_traveling
GUESTSERVICESEMBASSY, Gerente at Embassy Suites by Hilton Bogota-Rosales, responded to this review

Dear Mr. Kevin I deeply apologize for all the mentioned inconveniences and our management team will be sure to review any possible corrective measures to avoid situations like this in the future We do hope that you will give us a second chance for us to make it right, i will be happy to make your reservations while in the...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Embassy Suites by Hilton Bogota-Rosales

Address: Calle 70 / 6-22, Bogota, Colombia
Region: Colombia > Bogota
Price Range: £73 - £194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Embassy Suites by Hilton Bogota-Rosales 4*
Number of rooms: 96
Reservation Options:
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Also Known As:
Embassy Suites Bogota
Bogota Embassy Suites
Hotel Style:
#8 Spa Hotel in Bogota
#11 Luxury Hotel in Bogota
#15 Family Hotel in Bogota
#24 Business Hotel in Bogota
#26 Romantic Hotel in Bogota
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Bogota-Rosales staff and other travellers.
2 questions
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Paramus, New Jersey
over a year ago

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Questions? Get answers from Embassy Suites by Hilton Bogota-Rosales staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ser miembro de Hilton Honors.”
 of 5 bubbles JuanjoCruz, 28 Dec 2016 | Read review
“Ask for a room not facing the street (almost always good advice)”
 of 5 bubbles Livinginbogota, 1 Nov 2016 | Read review
“Top floor was great overlooking street that hotel opens onto was perfect!”
 of 5 bubbles lkn123, 15 Jul 2016 | Read review
“Free 15 min massage for Hilton members”
 of 5 bubbles 974ulianag, 29 Jun 2016 | Read review
“Try to get a room that does not face the main road, it muightr be less noisy”
 of 5 bubbles mohann444, 18 May 2016 | Read review
5 of 5