We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

NH Collection Bogota Hacienda Royal

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
NH Collection Bogota Hacienda Royal
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

320 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 140: English reviews
1 review
Reviewed yesterday NEW via mobile

Excellent customer service, location, food service in the middle of the night, and kindness towards my baby nephew. First time there, definitely the new place for our family to stay when visiting Bogota.

Helpful?
Thank PatEugenia
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

On arrival to the hotel/Colombia we found the reception staff to be really friendly and accommodating....started us off with a good feeling to our holiday. The hotel is a short taxi ride to shops/ bars. During our stay we found the rooms very comfortable, clean and if you needed anything from room service, nothing was too much trouble and always... More 

Review collected in partnership with NH Hoteles

Helpful?
2 Thank Shandy548
Katherine V, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Guest: Thank you for your kind words. We appreciate you taking the time to leave a comment on Tripadvisor. We are glad that we met your expectations and that you gave us the opportunity to work for you and your Family. All we hope that you and your family come back soon. Best Regards, GUEST RELATIONS MANAGER More 

Chattanooga, Tennessee
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

I was on a business trip and the company put me up in The Hacienda Royal. It is located in an upscale neighborhood in the city of Bogota. As soon as you enter the hotel, you know you are in an upscale environment. The lobby is well appointed, albeit kind of minimalist. To the right is the bar and restaurant.... More 

Helpful?
Thank S7615EGroberth
Katherine V, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Guest, It is very gratifying for us to receive your comments. This makes us improve and motivates us to reach our goal of being the best. We are privileged with our location as you described it very well. We have access to the best restaurants, shopping mall, parks and more, at a very short distance. We offer a variety... More 

Atlanta, Georgia
1 review
Reviewed 4 weeks ago

I have stayed at the Bogota Hacienda Royal numerous time for business trips. The facility is very good, but what makes this hotel special are the people. Professional, courteous, and always eager to help as much as possible. Katherine and Javier are especially skilled at responding to individual requests and truly dedicated to ensuring customer satisfaction.

Helpful?
Thank lukeott21
Katherine V, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Mr. Ott, Thank you very much for taking the time to review our property. It is always our highest priority to us to ensure that our guests and customers leave the hotel happy and satisfied at all times. We are happy you enjoyed your numerous stays with us and the facilities and service experience were what you expected and... More 

Sunny Isles Beach, Florida
2 reviews
Reviewed 27 October 2016

Good service,good breakfast,everything good.The rooms are on good condition and the employees are excellent.The Hotel has a good location,and my stay was as good as I expected.I hope to come again soon

Review collected in partnership with NH Hotels

Helpful?
Thank potocitos
Katherine V, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Guest, It is very gratifying for us to receive your kind comments. Thank you for taking the time to review the Hotel. We are very fortuned to be in a place like this, surrounded by so many nice restaurants, malls, parks, churches... We hope to see you again soon. Best Regards, GUEST RELATIONS MANAGER More 

Bogota, Colombia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 October 2016

I have spent couple nights in the NH collection Hacienda Royal in Bogotá and it was really good, besides the fact that the room was a bit cold. Anyways, the service staff helped me with that. Service, food and environment were really good...kind staff and delicious food. I would definitely comeback in my next business trip. Also, Usaquén is a... More 

Helpful?
Thank AnaMariaG18
Katherine V, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Mrs. Ana Maria G., It is very gratifying for us to receive your comments. This makes us improve and motivates us to reach our goal of being the best. We are privileged with our location. We have access to the best restaurants, shopping mall, parks and more, at a very short distance. We offer a variety of healthy breakfasts... More 

Houston, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 October 2016

Extended stay of 45 days while relocating to Bogota in a suite with kitchenette. Excellent location, safe, friendly service. Easy access to mall, restaurants, grocery stores, etc. Would gladly stay there again.

Review collected in partnership with NH Hotels

Helpful?
Thank Tom s
Katherine V, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Mr. Tom, It was a pleasure to have you at our Hotel . Thank you for your kind words and taking the time to write them. We work very hard so our guests have the best experience we can give them. We are very fortuned to be in a place like this, surrounded by so many nice restaurants, malls,... More 

Johannesburg, South Africa
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 October 2016

Very well located in a walking distance from Usaquen and nice restaurant area. Muy bien localizado cerca de Usaquen zona perfecta para cenar en fantasticos restaurantes. Great installations including a well equiped gym, sauna,indoor swiming pool. Muy bue as instalaciones con gimnasio bien equipado, sauna, piscina interior. The workers of the hotel extremely nice and careful, the roo s are... More 

Helpful?
Thank Guillermo G
Katherine V, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review
Google Translation

Apreciado Sr. Guillermo, Esperamos que haya tenido una estancia placentera. Agradecemos por el tiempo que tomó para escribir su opinión... More 

Level Contributor
3 reviews
Reviewed 14 October 2016

Visited this hotel while visiting family in Bogota with my wife and 3 yr old son. The hotel is ideal for both families and business visitors. It's located in a great neighborhood with a location next to shopping, restaurants and beautiful parks. Safe neighborhood was key for us and this hotel delivers on this, like no other in Bogota.

Helpful?
Thank Pablo O
Katherine V, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Mr. Pablo O: It is very gratifying for us to receive your kind comments. Thank you for taking the time to review our property. We are very fortuned to be in a place like this, surrounded by so many nice restaurants, malls, parks, churches... We hope to have the pleasure of serving you and your family again in the... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 October 2016

I would rate the hotel as five stars. Upon arrival we were met by a very friendly staff, who spoke English. The hotel had all the amenities that you could want. A full dining room, closes at 11pm, and full bar that closes at midnight.Our room was very spacious, and very, very clean! We had a large window that had... More 

Helpful?
Thank Stanley M
Katherine V, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Mr. Stanley, It is very gratifying for us to receive your comments. This makes us improve and motivates us to reach our goal of being the best. We are privileged with our location and as you described it very well, we have access to the best restaurants, shopping mall, parks and more, at a very short distance. We offer... More 

121 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (58)
Viewed
Room/Suite (8)
Viewed
Business Centre/Function Rooms (1)
Viewed
View from Room (6)
Viewed
Dining (1)
Viewed
Hotel & Grounds (2)
Viewed
Other (40)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (63)
Viewed
Room/Suite (13)
Viewed
Hotel & Grounds (7)
Viewed
Family/Play Areas (14)
Viewed
Business Centre/Function Rooms (10)
Viewed
View from Room (1)
Viewed
Dining (10)
Viewed
Bathroom (2)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Bogota hotels
1.9 mi away
Sofitel Bogota Victoria Regia
5.4 mi away
Bogota Marriott Hotel
Bogota Marriott Hotel
#1 of 262 in Bogota
2,006 reviews
0.3 mi away
W Bogota Hotel
W Bogota Hotel
#13 of 262 in Bogota
463 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Morrison 114 Hotel
Morrison 114 Hotel
#5 of 262 in Bogota
635 reviews
0.3 mi away
NH Collection Bogota Royal Teleport
0.8 mi away
BioHotel Organic Suites
BioHotel Organic Suites
#2 of 262 in Bogota
149 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
Official Description (provided by the hotel)
Reward yourself with a first-class travel experience – where peaceful views of the mountains that surround Bogotá blend perfectly in a warm and comfortable environment– at the Hacienda Royal Hotel. Overlooking a beautiful park in one of the city’s most prestigious neighborhoods, we offer perfect access to the fashionable Hacienda Santa Bárbara shopping mall and the most popular leisure activities, gourmet restaurants and tourism attractions in Bogotá. Enjoy the superior service and hospitality of a staff dedicated to personalizing its approach to you. Take pleasure in refined hotel services such as a modern gym and fitness spa. Relax with cocktails at the stylish Dominique’s restaurant or have a great dinner at your convenience with our 24-hour room service. Reserve one of our newly redesigned rooms and suites and discover Bogotá by staying at one of the most preferred hotels in the city: the Hacienda Royal Hotel. ... more   less 

Additional Information about NH Collection Bogota Hacienda Royal

Address: Calle 114 No 6 - 02, Bogota, Colombia
Region: Colombia > Bogota
Price Range: £61 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — NH Collection Bogota Hacienda Royal 3.5*
Number of rooms: 82
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, HotelTravel.com, Expedia, Odigeo, Travelocity and Priceline so you can book your NH Collection Bogota Hacienda Royal reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hacienda Royal Bogota
Hotel Style:
#1 Spa Hotel in Bogota
#5 Family Hotel in Bogota
#9 Business Hotel in Bogota
#14 Romantic Hotel in Bogota
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from NH Collection Bogota Hacienda Royal staff and other travellers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from NH Collection Bogota Hacienda Royal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We enjoyed our room with the mountain view.”
 of 5 bubbles 700stanleym, 10 Oct 2016 | Read review
“Great for business, dinning and shopping”
 of 5 bubbles 254jackiep, 8 Aug 2016 | Read review
“Mountain Views available”
 of 5 bubbles Aequanimitas, 7 May 2016 | Read review
“Request room with mountain view, and with large windows it is nice to have this option.”
 of 5 bubbles krtdickinson, 25 Feb 2016 | Read review
“With mountains view of Bogota. They are great”
 of 5 bubbles alexandrar990, 2 Oct 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay