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NH Collection Bogota Hacienda Royal

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About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
Reward yourself with a first-class travel experience – where peaceful views of the mountains that surround Bogotá blend perfectly in a warm and comfortable environment– at the Hacienda Royal Hotel. Overlooking a beautiful park in one of the city’s most prestigious neighborhoods, we offer perfect access to the fashionable Hacienda Santa Bárbara shopping mall and the most popular leisure activities, gourmet restaurants and tourism attractions in Bogotá. Enjoy the superior service and hospitality of a staff dedicated to personalizing its approach to you. Take pleasure in refined hotel services such as a modern gym and fitness spa. Relax with cocktails at the stylish Dominique’s restaurant or have a great dinner at your convenience with our 24-hour room service. Reserve one of our newly redesigned rooms and suites and discover Bogotá by staying at one of the most preferred hotels in the city: the Hacienda Royal Hotel.
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Property amenities
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Sauna
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Park View
Mountain View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:FREE UPGRADE!
Hotel deals
561Reviews
350Photos
5Q+A
34Room tips
Traveller rating
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Popular mentions
Fantastic hotel with a superb staff. Kudos to Pedro (breakfast), Anna (bar), Davinson and Maria Jose (front desk). They are all courteous, professional and very patient. Highly recommend this hotel as it is located in Santa Barbara - a small but beautiful locale with great
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Response from JuanitaTorres, Director de Recepción at NH Collection Bogota Hacienda Royal
Responded 2 days ago
Dear Mr. Dave1157, Thank you so much for your comments and for taking the time to write them. It is great to know that you could enjoy everything about your stay here. Thank you so much for mention our privileged location and the friendly service that our entire team strive to provide. Kind regards, Juanita Torres A. Front Office Manager
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+1
A wonderful hotel in a great location. You can pretty much walk to great restaurants, a mall and if you truly need it - a Starbucks. I would recommend the Juan Valdez instead but that is up to you! The bed and room were comfortable and a great mini bar selection! I will
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Response from JuanitaTorres, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal
Responded 4 weeks ago
Dear salvadorh697, Thank you for your comments, we are glad to know that our privileged location was helpfull for you. Thank you for mention the confort of our rooms; one of our main goals is to keep our standars as a members of NH Collection Brand, to provide you the best experience every visit. Regards from your home at Bogotá, Juanita Torres A. Guest Relations Manager.
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This hotel is mesmerizing! The staff is warm and ready to help you in any way they can. The rooms are comfortable and they have a good area (they’re not as tiny as other hotel rooms in bogota). The food is good and they always try to take it up a notch with gastronomic events
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Response from JuanitaTorres, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal
Responded 22 Dec 2018
Dear anamariabecerra, Thank you so much for your comments and for taking the time to write them. It is great to know that you could enjoy everything about your stay here. Thank you so much for mention our privileged location close to some of the best restaurants in Bogotá. I will share your opinion with the whole team, I am sure they will be so happy to hear it, and have the opportunity to welcome you back to your home in Bogota soon. Kind regards, Juanita Torres A. Guest Relations Manager
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Arrived late because of a flight delay. We we’re offered a night a this hotel with gift Voucher for breakfast. Most incredible breakfast ever. 10 m of fresh fruits perfectly presented. Different juices specialy squeezed. Lovely miniature pastry! Plenty of different breads typ.
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Response from JuanitaTorres, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal
Responded 15 Dec 2018
Dear Victoirev9, We appreciate your comments regarding the quality of our buffet breakfast, we are very happy to know that the variety of fruits, breads, cheeses, hams and freshly squeezed juices have been of total pleasure for you. I will extend your opinion to all the people fromof ​​food and beverages, for sure they will be happy to listen to them, thanks for praising the warm service that they provide. We send you a special greeting from your home in Bogotá, Juanita Torres A, Guest Relations Manager.
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I don’t know how this hotel get such high approval rate. To me it is inconvenient as it could be. It’s far from the airport as well as the historical district. It takes 30 min from the airport in the middle of the night. It took us 1.5 hours to get from our city tour place back
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Response from JuanitaTorres, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal
Responded 15 Dec 2018
Dear NCphotos9, We appreciate your comments regarding the comfort of the beds in our rooms. We are very sorry that the traffic of the city at this season of the year has been an inconvenience your you. During your next visit, you could also go to the tourist places that are a little closer to our Hotel. Kind regards,
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All photosTravellerRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorNH Collection Bogota Hacienda Royal
The Suite with Terrace at the NH Collection Bogota Hacienda Royal
Professional photo exclusively commissioned by TripAdvisorNH Collection Bogota Hacienda Royal
The Suite at the NH Collection Bogota Hacienda Royal
Photo provided by managementNH Collection Bogota Hacienda Royal
Room
chambre Hacienda Royal
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12345627
Good morning, The Hotel has a transportation service. The fee depends on the schedule. Let me know if you need the shuttle.Thank you. Kind regards.
0 votes
Dear Guest, In order to best coordinate your stay we need your reservation number. Also, we´d need your flight information to organize your transporrtation from the airport to the Hotel. Best regards, GUEST RELATIONS
0 votes
El desayuno es muy bueno, tiene platillos tipicos colombianos y tambien una variedad de frutas, quesos, cereal, pancakes, panecillos, etc. Si desea pedir un omellete se lo preparan al momento. El café es buenisimo.
0 votes
Hay bañera en la habitación?
El Hotel cuenta con bañera en el tipo de habitación Suite y Suite Terraza. Cualquier otra inquietud que tenga no dude en contactarse con nosotros.
0 votes
Show all answers
"High floor"
"Even-numbered rooms look out to the mountains"
"Quiet rooms, accessible, Room Service 24 hours, Quality."
"Do not stay here"
"Try to get Floor 5, which is the highest."
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PRICE RANGE
US$75 - US$200 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hacienda royal bogota
LOCATION
ColombiaBogota
NUMBER OF ROOMS
82
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