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Four Seasons Hotel Bogota

Travellers' Choice award winner
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$404*
US$272*
Great Deal
US$363*
US$404*
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Four Seasons Hotel Bogota
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213 Reviews from our TripAdvisor Community

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Washington DC, District of Columbia
Reviewed 6 days ago NEW

The young staff is very pleasant, and those running breakfast in the morning seem to particularly go out of their way to be helpful. Some of the staff miss on basic things like what gets picked up and what is left from housekeeping. The hotel was obviously recently converted from condos and there is still construction and painting going on....

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Helpful?
Thank Publius-DC
Gina R, General Manager at Four Seasons Hotel Bogota, responded to this review

Dear Publius Thank you very much for your comments regarding your experience at Four Seasons Bogotá! I am terribly sorry you did not have a good experience at the hotel. We are constantly maintaining the hotel, but there is no construction per say in progress. We reopened as a Four Seasons one year ago. Nonetheless, it obviously bothered you, and...

New York City, New York
Reviewed 1 week ago NEW

We were originally booked at the Four Seasons Casa Medina but switched to this property as Casa Medina has no air conditioning. I was proactive in emailing the GM and Front Office Manager about room preferences, specifically that we wanted a room that was not facing the front (due to construction and street noise that could potentially disrupt sleep). Upon...

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Helpful?
Thank luxurytraveler
Gina R, Public Relations Manager at Four Seasons Hotel Bogota, responded to this review

Dear luxurytraveler, Thank you for your comments and we apologize for not meeting your expectations at the beginning, your feedback is really important for us to improve and for sure we are going to work on that. We appreciate your comments and hope you come back soon! Paula Gamboa PR Manager

Bogotá, Cundinamarca, Colombia
Reviewed 1 week ago
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Thank ChristinaArr
Gina R, Public Relations Manager at Four Seasons Hotel Bogota, responded to this review
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Luxembourg City, Luxembourg
Reviewed 1 week ago

The hotel is located in one of the most exclusive areas of Bogota. Lot of shops and bars around. Friendly staff, good breakfeast. Very nice and clean rooms. The guys at the bar are always good for a joke. Helpful Portier / Concierge.

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Helpful?
Thank guaviare112
Gina R, Executive Office at Four Seasons Hotel Bogota, responded to this review

Dear guaviare112, We appreciate your kind comments and we are glad you enjoyed your stay with us. We hope you come back in a near future! My best regards, Gina Reina Executive Office

Buenos Aires, Argentina
Reviewed 3 weeks ago via mobile
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Thank Augusto M
Gina R, Executive Office at Four Seasons Hotel Bogota, responded to this review
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Miami, Florida
Reviewed 3 weeks ago

The Four Seasons Bogota is an excellent property, if you like the Four Seasons Brand, they are (at least as of the writing of this review) up to par with the Four Seasons branding. It's an intimate setting that feels like a reservoir of calm right smack in the middle of the Zona Rosa with it's night clubs, casinos and...

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Helpful?
Thank John C
Gina R, Executive Office at Four Seasons Hotel Bogota, responded to this review

Dear John C, Thank you very much for wonderful comments. What a great tribute to our hotel and our staff! We are delighted you had a great experience and enjoyed your stay overall. We really hope you can visit us again and provide us the opportunity to be of service in the near future! Gina Reina Executive Office

Reviewed 4 weeks ago via mobile

This cozy little hotel has improved in the service and in breaksfast, wich is very nice and board. The problem is that there is a construction in the other side of the street. As all constructions ...are very noisy so in the rooms facing the street you hear the noise. When the construction is over this hotel could be upgraded...

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Thank pesadilla a
Scotland
Reviewed 4 weeks ago via mobile

The hotel has a real boutique feel. The room was outstanding. All the staff were very friendly and anxious to help. The location is unbeatable with many excellent restaurants within walking distance. The breakfast is very good. I have also stayed at the Casa Medina property. The rooms there are also good and it is in a charming older property....

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Helpful?
Thank Tokyotraveller77
Gina R, Executive Office at Four Seasons Hotel Bogota, responded to this review

Dear Tokyotraveller77, Thank you very much for your comments and insights into our properties! We are delighted you had a great experience overall and our staff met your expectations. We hope to welcome you back in the near future! Gina Reina Executive Office

Leuven, Belgium
Reviewed 23 March 2017
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Thank JillekeDC
Gina R, Executive Office at Four Seasons Hotel Bogota, responded to this review
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Sao Paulo, SP
Reviewed 11 March 2017

We did not stay at the Four Seasons, however, my wife and I received a couples massage at the Spa. When we arrived at the hotel, we asked where the Spa was located. The bellboy and concierge were standing at the doorway and one of them, immediately told us to follow him. He led us through the hotel down three...

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Helpful?
Thank Geomutt
Gina R, Executive Office at Four Seasons Hotel Bogota, responded to this review

Dear Geomutt, It's our pleasure to provide you with the best experience! We really appreciate you took the time to let us know you and your wife enjoyed the massage and your experience overall with us. Thank you one again for your wonderful comments which will be shared with our staff. Regards Gina Reina Executive Office

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Charleston Bogota is currently closed for renovation to re-emerge as Four Seasons Hotel Bogota. In every way, the transformation will provide guests with the city's most exceptional hotel experiences. ... more   less 

Additional Information about Four Seasons Hotel Bogota

Address: Carrera 13, 85 - 46, Bogota, Colombia
Region: Colombia > Bogota
Price Range: £155 - £373 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Bogota 5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Charleston Hotel Bogota
Hotel Style:
#20 Spa Hotel in Bogota
#21 Romantic Hotel in Bogota
#32 Luxury Hotel in Bogota
#42 Business Hotel in Bogota
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel Bogota staff and other travellers.
5 questions
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Austin, TX
3 months ago
frankdeblasi Scottsdale, Arizona Reviewed this property
Helpful answer
1
Vote
Not as helpful

Yes. The staff seems very accommodating.

3 months ago
Jamaica
over a year ago
Erica T Jamaica
Helpful answer
0
Votes
Not as helpful

Does it have a spa or a pool?

over a year ago
Bogota, Colombia
ZaiditaFreund Bogota, Colombia
Helpful answer
0
Votes
Not as helpful

Necesito darle el dato, el telefono, a una persona que viene desde San Juan de Puerto Rico y quiere llegar al hotel

over a year ago Google Translation
Melbourne, Australia
over a year ago
hrk_9 Lima, Peru Reviewed this property
Helpful answer
0
Votes
Not as helpful

It is closed for renovation. Supposed to re-open in February. I suggest the Sofitel next door.

over a year ago
Sao Paulo, SP
over a year ago Google Translation
No answers yet Answer
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See all questions (5)

Questions? Get answers from Four Seasons Hotel Bogota staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always prefer a high Floor.”
guaviare112, 21 Apr 2017 | Read review
“they're all good, even the ones facing the street are quiet”
johncZ8794GD, 4 Apr 2017 | Read review
“Get a suite if possible on a higher floor for a better view.”
SBF2, 8 Feb 2017 | Read review
“Discuss upgrade options at check-in, relatively very economical”
frankdeblasi, 9 Jan 2017 | Read review
“If you travel with family as for a connecting room.... Rooms are beautiful.”
AvidTravelerBTB, 27 Nov 2016 | Read review
5 of 5
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US$272* /night
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Booking.comUS$363
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Prices are for 1 room, 2 adults
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