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Bogota Metrotel Royal

Traveller (132)
360
Panoramas (24)
Room & Suite (118)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The RoyalPark Metrotel is ideally situated for visitors to the area. It has a welcoming atmosphere that emphasizes friendly and hospitality service. The hotel has excellent facilities as well as comfortable guest rooms , executive floor, apart suites and public areas. The Hotel has 18 meeting rooms with acoustic insulation for business and social meetings. It is located 35 minutes from El Dorado International Airport. Two blocks from the financial and business district of Bogotá. It is within walking distance to the best malls bars restaurants and boutiques.
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Property amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Wheelchair access
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Room features
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Safe
HOTEL CLASS
585Reviews
347Photos
6Q+A
32Room tips
Traveller rating
  • 239
  • 203
  • 96
  • 24
  • 23
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Popular mentions
The hotel is centraly located and makes it easy to walk to nearby malls and restaurants. The hotel crew was very nice and made our stay fill like home. Breakfast is a bit expensive but you get to try the typical foods for the country. Loved the fruit juices.
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Response from NHRoyalMetrotel, Gerente at Bogota Metrotel Royal
Responded 27 Dec 2018
Dear Margarita, Thank you for shraing your experience with us. We are really glad to read that your overall experience was satisfactory and that you did enjoy our location, service and breakfast. Hope to welcome you in the future, Kind regards,
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Rooms are a bit old, the hot water was not hot at all,. But the rest is OK, all you can expect from this kind of hotel, good price to service ratio. I went to an event right next door, so it was really convenient, not far from malls and the Plaza la 93 too
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Response from NHRoyalMetrotel, Gerente at Bogota Metrotel Royal
Responded 13 Dec 2018
Dear Guest, Thank you for sharing your experience with us. We are glad to read that your overall experience was good and that our location was convenient for your stay in Bogota. We will continue working to improve our rooms and facilities. Hope to welcome you again in the near future, Kind regards,
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We were sent to this hotel by airline due to a flight delay. We were treated as an inconvenient to push away. Dinner was served cold (mixed rice) and without explanation or questioning if we would eat that dish. Same with orange soda drinks. “It’s all that we have for you”.
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Response from NHRoyalMetrotel, Gerente at Bogota Metrotel Royal
Responded 5 Dec 2018
Dear Guest, Thank you for sharing your experience with us. We are deeply sorry about the inconveniences with your delayed flight and we will take in considerations your remarks, since we would never want any of our guest to feel as you felt during your stay. We will continue working to improve our services. Hope to welcome you again, Kind regards,
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Good hôtel, Customer service very good! Staff very helpful in everyway. Well was for me!!! Stayed there just a bit over 2 months. Hôtel well located in Universities district. During our stay, protest and Rally but no major events.
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Response from NHRoyalMetrotel, Gerente at Bogota Metrotel Royal
Responded 29 Nov 2018
Dear Guest, Thank you for sharing your comment with us! We are glad to read that your overall experience was great and that our service was up to what expected! Hope to keep surprising you, Kind regards,
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Stayed at this hotel on a friend's suggestion for 3 nights. Rooms were large with fantastic attentive staff that spoke English very well. Specifically Kimberly at the concierge who helped me with all of my needs throughout my stay. We will certainly be back next year and I'll
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Response from NHRoyalMetrotel, Director General at Bogota Metrotel Royal
Responded 29 Nov 2018
Dear Guest, Thank you for sharing your experience with us! We are glad to know that you had an excellent time at our hotel and that we were up to what you expected. I will share your comment with the res of my team Hope to welcome you again very soon, Kind regards,
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All photosTravellerRoom & SuiteDining Business Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorBogota Metrotel Royal
The Apartment at the NH Bogota Metrotel Royal
Professional photo exclusively commissioned by TripAdvisorBogota Metrotel Royal
The Twin Room at the NH Bogota Metrotel Royal
Photo provided by managementBogota Metrotel Royal
Twin
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12345622
does this hotel have AC in the room?
Dear Donell R, thanks for your question. We don’t have AC in the rooms. However we have fans and heaters if the guest request those.
0 votes
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Sorry, I don't know. However, I found the hotel staff very helpful and all spoke good english, so I suggest that you e mail the hotel direct. martyngs
1 vote
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Hola buenas noches. Los precios que dan incluyen impuestos.
Estimado Huésped, Nuestras tarifas se expresan siempre sin impuestos. Un cordial saludo,
0 votes
esta disponible a solicitud
0 votes
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12
"The wifi didn't work well. Check on this."
"the Junior Suite was superb!!"
"Back room ."
"ask if they can put something on the bed to soften it"
"I faced the street and could hear club music on the weekends and traffic during the day."
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PRICE RANGE
US$49 - US$75 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
royalpark metrotel hotel bogotametrotel royalpark bogota
LOCATION
ColombiaBogota
NUMBER OF ROOMS
336
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