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Citadines City Centre Tbilisi

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Citadines City Centre Tbilisi
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186 Reviews from our TripAdvisor Community

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Showing 121: English reviews
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Dubai, United Arab Emirates
Reviewed 3 weeks ago

Stayed here with 5 friends in December 2016. The location is right at the Freedom Square which gives you the freedom (no pun intended) to have a late night out around town. Souvenir shops, restaurants and pubs are all within walking distance from the hotel. Although centrally located, the hotel is very quiet and you can get a good night's...

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Helpful?
Thank Larina D
Citadines_Tbilisi, Manager at Citadines City Centre Tbilisi, responded to this review

Dear Guest, We are pleased to hear you enjoyed your stay with us. Reviews like this motivates us to serve you better. We hope to welcome you again in future at Citadines City Centre Tbilisi. Residence Manager

Doha, Qatar
Reviewed 14 February 2017 via mobile

We visited the hitel by end of jan The lication is central but the hotel is like in a backyard Stafff really helpfulll Excellent breakfast Room old and not well maintained Bathroom toooo smallll no shower only a small bath The room was in 2 level and the first is cold You cant take shower coz you will freeze outside...

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Helpful?
Thank Wajdi E
Citadines_Tbilisi, Manager at Citadines City Centre Tbilisi, responded to this review

Dear Guest, Thank you for your stay at Citadines City Centre Tbilisi, We appreciate your compliments concerning excellent and helpfull staff. At the same time we are sorry to hear that you did not enjoy your stay with us, since we are constantly looking at ways to improve our residence, following your feedback, we will focus our efforts to seek...

Moscow
Reviewed 6 January 2017

Modern serviced apartments in the very centre of Tbilisi. Staff is very helpful and polite. The entrance of the hotel was fully blocked with parked cars. It was impossible to go through them. Floor covering is dirty, the furniture is shabby.

Review collected in partnership with this hotel
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Helpful?
Thank VictorEvchatov
Citadines_Tbilisi, General Manager at Citadines City Centre Tbilisi, responded to this review

Dear Guest,Thank you for taking the time to share your stay experience with us. We appreciate your compliments concerning helpful and polite staff. Regarding the parking area that it was fully blocked just for the New Year period as we do not have much space and most of visitors arrived by car, we ase very sorry for the inconvenience caused....

Dubai, United Arab Emirates
Reviewed 2 January 2017

Very good place helpful stuff great location breakfast need a lot of improvement, the place is near to restaurant. They have a travel agent that can provide transportation and tour if u like to book for any place

Review collected in partnership with this hotel
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Helpful?
Thank tahae2017
Citadines_Tbilisi, General Manager at Citadines City Centre Tbilisi, responded to this review

Dear Guest, Thanks for your review! We're delighted so see that you enjoyed your stay with us, and found our location and facilities convenient and useful for your needs. Thank you for all your compliments regarding great location and helpful staff. Please note that your recomendation concerning breakfast improvment will be taken into the consideration. Hope to welcome you back...

Dubai, United Arab Emirates
Reviewed 26 December 2016

We booked our stay for family (2 adults & 2 kids 10/12y). After check-in we discovered that we have done wrong booking for standard room that is suitable for only 2 persons. We went back to reception and explained to them, “Mariam” and the hotel manager who were there in the front office were very understanding and helpful and instantly...

Review collected in partnership with this hotel
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Helpful?
Thank Marwa S
Citadines_Tbilisi, General Manager at Citadines City Centre Tbilisi, responded to this review

Dear Guest, Thank you very much for your feedback, appreciated a lot! We are happy to hear that you and your family have enjoyed staying with us recently. Also, thanks for recommending and all the compliments, especially concerning reception staff. Will share it with the team. This will be the best motivation for them. We hope you come back to...

Dubai, United Arab Emirates
Reviewed 20 December 2016 via mobile

Perfectly located in the heart of the city within Freedom square Citadanes is ideal for travelers. Large apartment style rooms maintained well with a kitchen and living room works well for tourists and families. It's a functional hotel apartment without the bells and whistles of luxury hotels. The staff are really friendly and helpful. The breakfast is basic and just...

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Helpful?
Thank sajithdad
Citadines_Tbilisi, General Manager at Citadines City Centre Tbilisi, responded to this review

Dear Guest, Thank you so much for your feedback, appreciated a lot! We am happy to hear about your pleasant stay with us recently. Also, thank you for the compliments, especially frinedly and helpful staff. Will share it with the team. I hope you come back to Georgia and stay with us again. Regards, Citadines Managment

lincolnshire, England
Reviewed 19 December 2016

I have stayed here several times when in Tbilisi. It is clean and comfortable and is in an excellent location next to Freedom Square giving easy walking access to the main city areas and Old Tbilisi which has a range of restaurants. It is set in an alley behind the Marriot which can feel a little strange but when inside...

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1Thank yorkshireman abroad
Citadines_Tbilisi, General Manager at Citadines City Centre Tbilisi, responded to this review

Dear Guest, Thank you for your detailed feedback, very much appreciated! We were delighted to hear that your recent stay with us was very much enjoyable to you. Thanks for all the compliments regarding the bright and clean residence, usfull kitchen, and what is the most important friendly and helpful staff. We will make sure to share this with the...

Muscat
Reviewed 18 December 2016

We have been to a number of apart hotels and this one will definitely be the worst. Despite being a new property and being in a good location, the hotel staff lets this down. They are unfriendly and unhelpful. The hotel itself has a bad heating system and the so the room was cold, the health club was super cold...

Review collected in partnership with this hotel
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Helpful?
Thank Lovekesh77
Citadines_Tbilisi, Manager at Citadines City Centre Tbilisi, responded to this review

Dear Guest, Thank you for your valuable feedback. We are truly sorry to hear about your unpleasant experience. Kindly be informed that I have noted your observations for improvements. Please be assured that I will coordinate the plans for these enhancements with the respective team members. Regards, Citadines Managment

Emirate of Dubai, United Arab Emirates
Reviewed 11 December 2016 via mobile

This hotel apartment is situated in freedom square in the heart of Tbilisi. It takes approx 20/30 minutes from the Airport . Taxis are available at almost all the time . The hotel apartment is clean and tidy . The front office staff were very courteous and speaks English . The breakfast is continental and is only average . Since...

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Helpful?
Thank shaali33
Citadines_Tbilisi, General Manager at Citadines City Centre Tbilisi, responded to this review

Dear Guest, Thank you for your fabulous feedback! So happy to hear about your enjoyable stay with us recently. Also, thanks for all compliments regarding clean and tidy apartment,location, especially the service and fantastic front desk! We will share it with the team as it is the best motivation! We hope you will come back to Georgia and stay with...

Abu Dhabi, United Arab Emirates
Reviewed 3 December 2016 via mobile

We have just returned from a great 3 night stay booked last minute through Expedia. My husband and I stayed in the studio style apartment, it was very roomy with all the amenities we needed. Whilst not a flashy hotel or ultra modern, we thought it was great value for our purpose (a short city break) at an average of...

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Helpful?
2Thank Adelaidian2014
Citadines_Tbilisi, General Manager at Citadines City Centre Tbilisi, responded to this review

Dear Guest, Thank you for your amazing feedback, so much appreciated! We are happy to hear about your recent stay with us and that you had a one of the best experience ever. Thanks for all your compliments and recommendation, It's also very important for us that you feel safe and welcome in Georgia! We will share this with the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Here's what travellers have asked, with answers from Citadines City Centre Tbilisi staff and other travellers.
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Questions? Get answers from Citadines City Centre Tbilisi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the room on 5th or 6th floor for better window view. ”
 of 5 bubbles VictorEvchatov, 6 Jan 2017 | Read review
“Don't stay there in the winters, might be okay when the weather is not that cold.”
 of 5 bubbles Lovekesh77, 18 Dec 2016 | Read review
“Avoid ground floor - noise form reception and dining room.”
 of 5 bubbles witaka, 16 Jun 2016 | Read review
“Good value for the money”
 of 5 bubbles 374rubenm, 27 May 2016 | Read review
“Take higher rooms as they might have some good views”
 of 5 bubbles nirvikary, 12 May 2016 | Read review
5 of 5