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Fairmont Heliopolis

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#14 of 139 Hotels in Cairo
Certificate of Excellence
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Fairmont Heliopolis
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651 Reviews from our TripAdvisor Community

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Showing 503: English reviews
Bourne, United Kingdom
Reviewed 4 days ago NEWvia mobile

I know that this is Egypt, but I hate the fact people can smoke in the hotel. Yes, there are non-smoking areas, but you still have to walk by smokers, or have it drift over to your table. Otherwise a good hotel

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Helpful?
Thank Aimee S
Reviewed 6 days ago NEWvia mobile

An okay place for the night. Internet was hopeless but they did agree to take it off my bill. Lebanese restaurant for dinner okay but too much casual smoke for my liking. Price reasonable and very handy to the airport. Good enough

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Thank alextP8567UM
Cairo, Egypt
Reviewed 1 week ago

For many of my guests coming to Egypt till recently I did recommend this beautiful hotel with high level of facilities, quality and service. My last week's guest however made me aware about the extremely high prices for food and alcoholics, probably after the devaluation of the Egyptian Pound. As an example I can inform you that for one shot...

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Thank Hans2607
Dubai, United Arab Emirates
Reviewed 1 week ago

I stayed few days in this hotel. It's very close from airport and they have arranged nice meet&greet service at airport, as well as transfert to hotel. The check-in was quick and efficient. The room was very large, with all expected commodities. There is lot of different restaurant. the gym is decent. Overall, really enjoyed my stay!

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Thank Dadar D
Reviewed 1 week ago via mobile

5stars hotel 5 min drive ftom airport.relax in spavious luxury standard room..super nice breakfast buffet with many different testaurants near lobby.large spacious lobby with indoor garden and fountain..friendly staff

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Thank buhamanni
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear buhamanni, Thank you so much for your review. We are pleased that you enjoyed your stay and our variety of cuisines. We are looking forward to welcome you soon again. Sincerely, Sara Kassem Digital Marketing Manager

Reviewed 2 weeks ago via mobile

In September 2014 it was the best day in my life where my daughter wedding held in this Hotel. We spent three days in this hotel, the wedding venue was amazing. Hotel room was perfect. F&B was so delicious.

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Thank Ahmed S
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Ahmed, We would like to congratulate you on the marriage of your daughter. We are glad to hear that you enjoyed your stay and our catering and F&B services. Looking forward to welcome you soon again. Sincerely, Sara Kassem Digital Marketing Manager

England
Reviewed 2 weeks ago

I have stayed at this hotel a lot over recent years & I love it. The rooms are lovely, they are clean & modern with comfy beds. The staff are outstanding - everyone from the cleaners, the porters, the room service team - they all work so hard & deliver excellent, friendly service with a smile. Breakfast is decent, not...

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Thank FlightAttendantUK
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear FlightAttendantUK, Thank you so much for your time taken to post reviews for Fairmont Heliopolis. We are so pleased to know that you enjoyed your most recent stay with us. your motivational and valuable feedback are highly appreciated. Thank you for choosing Fairmont Heliopolis and looking forward to see you again at your second home. Stay connected with us...

Sohag
Reviewed 2 weeks ago

The hotel is perfect and I recommend to visit it in Cairo The food is delicious and clean with wide range of varietys The swimming pool is perfect with life guard in case is child use with heated water pool Welcoming is outstanding with professional crew

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Thank Amgad K
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Amgad, We are pleased to hear that you enjoyed your stay at our hotel. Your feedback is valuable to us. Looking forward to welcome you soon. Sincerely, Sara Kassem Digital Marketing Manager

Reviewed 3 weeks ago via mobile

rooms needs to be renewed as soon as possible so they can processions Fairmont Hotels chain. They have a range of diverse international restaurants. Plus a very modest casino. Preferably it is circular on the staff not to ask for commissions and tips.

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Thank Qaiser A
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Qaiser A, We are pleased to hear that you enjoyed your stay at our hotel. Your feedback is valuable to us. Looking forward to welcome you soon. Sincerely, Sara Kassem Digital Marketing Manager

Dubai, United Arab Emirates
Reviewed 3 weeks ago via mobile

The hotel is located very close to the airport; this was a big advantage for us. We absolutely loved the garden in the lobby and peacocks just outside the hotel, it all added some vacation notes to our business trip. There are a lot of dining options and a nice pool area, too. Breakfast was excellent but exactly same every...

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Helpful?
Thank Valentina A
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Valentina A, Thank you so much for your review. We are happy to hear that you enjoyed your stay with us. Looking forward to welcome you soon again. Sincerely, Sara Kassem Digital Marketing Manager

621 photos of this hotel

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Fairmont Heliopolis

Address: Al Uruba, Heliopolis, Cairo 2466, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: £110 - £163 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Heliopolis 5*
Number of rooms: 588
Reservation Options:
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Also Known As:
Fairmont Heliopolis Hotel Cairo
Fairmont Hotel Heliopolis
Fairmont Hotel Cairo
Cairo Fairmont
Hotel Style:
#13 Luxury Hotel in Cairo
#14 Business Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Heliopolis staff and other travellers.
3 questions
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See all questions (3)

Questions? Get answers from Fairmont Heliopolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Was not one of my criteria. I believe all rooms are good.”
 of 5 bubbles amrb2013, 10 Nov 2016 | Read review
“Do not accept a pool side room, NOISE!”
 of 5 bubbles BraultSF, 27 Oct 2016 | Read review
“ask for large rooms”
 of 5 bubbles 520ashrafq, 28 Sep 2016 | Read review
“non smoking”
 of 5 bubbles Rituraj1002, 28 Sep 2016 | Read review
“Ask for a room where you wont have to deal with the noise from the wedding events”
 of 5 bubbles Mehakchoudhari, 18 Sep 2016 | Read review
5 of 5
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