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Fairmont Heliopolis

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#15 of 140 Hotels in Cairo
Certificate of Excellence
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Fairmont Heliopolis
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664 Reviews from our TripAdvisor Community

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Showing 513: English reviews
Chapeco
Reviewed 1 week ago via mobile

We spend our vacations in Cairo. The most of hotels in Cairo is graduated with 3* but don't is. However this is 5* hotel really. This place is confortável and beautiful: good room, shower with hot water control, gym with good equipaments, steam and sauna and jacuzzi included in hotel daily. The breakfest have a kit of different kinds of...

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Helpful?
Thank patriciapoliveira
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear patriciapoliveira, We would like to thank you so much for your feedback. We are glad to know that you enjoyed your recent stay with us. We are pleased that you liked our services and facilities. Looking forward to welcome you soon again. Sincerely, Sara Kassem Digital Marketing Manager

Reviewed 1 week ago via mobile

It is a nice hotel with good service and excellent location. Quiet and comfortable but it wouldn't be better without Mr. Salah the bartender. Thank you for your kindness and the good welcoming. Best lemon ginger juice ever.

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Helpful?
Thank Hanadi64
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Hanadi64, I would like to thank you for your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback. Thank you for choosing Fairmont Heliopolis and looking forward to see you soon again. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis! Instagram:FairmontHeliopolisTowers...

Reviewed 2 weeks ago via mobile

This was my second visit . As I regularly spend the NYE in Cairo . And it's always my choice . It's really one of the greatest in Cairo , Maybe it's a Little bit far from downtown . But it's not an issue . (Use uber not Careem ) . If u don't have a car . Staff are...

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Helpful?
Thank Ahmed Z
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Ahmed Z, We would like to thank you so much for your valuable feedback. We are pleased to hear that you enjoyed your stay at our hotel. Looking forward to welcome you soon. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis! Instagram:FairmontHeliopolisTowers Sincerely, Sara Kassem Digital Marketing Manager

Dubai, United Arab Emirates
Reviewed 2 weeks ago

they have differnt sizes in same kind room , better you ask the big room , breakfast is medium , i think befo r was better , staff are very kind and helpful , nothing to do but its close to airport and not enter the rush inside city

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Thank Ashraf Q
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Ashraf Q, Thank you for choosing Fairmont Heliopolis and many thanks for sharing your feedback with us. We will be waiting for your next visit back again soon and more of your reviews. Sincerely, Sara Kassem Digital Marketing Manager

London, Kentucky
Reviewed 2 weeks ago

5stars hotel Excellent Hotel relax in spavious luxury standard room super nice breakfast friendly buffet MY KIND OF PLACE staff frendly Especially there is someone he is called Mahmoud Emara he is manager he is an excellent person and (honest) i lost my money in the restaurant and he returned it back to me immediately thanks mr emara we Will...

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1Thank ahmed e
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear ahmed, Thank you so much for your time taken to post reviews for Fairmont Heliopolis. We are so pleased to know that you enjoyed your most recent stay with us. your motivational and valuable feedback are highly appreciated. Thank you for choosing Fairmont Heliopolis and looking forward to see you again at your second home. Stay connected with us...

Paris, France
Reviewed 3 weeks ago

Check in without fuss, nice clean room. No surprise. Breakfast served early till noon. People are friendly and helpful. Close to the airport but pretty far from the rest of Cairo. A nice choice of restaurants with reasonable prices. Beer is not overpriced. Last but not least if you are a long time resident, the laundry service is efficient and...

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Thank olivier d
London, Canada
Reviewed 3 weeks ago

The hotel is really close to the airport, but I never heard a plane. I was very impressed with the number of restaurants within the hotel and the quality of the food. We loved the pizza. Personally I would chose this hotel over downtown, because the traffic in Cairo is pretty scary for someone from North America

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Thank Canadian G
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Canadian G, Thank you so much for your review we are happy to hear that you have enjoyed your recent stay with us. We would like to welcome you soon again to experience more and more of our special authentic cuisines. Sincerely, Sara Kassem Digital Marketing Manager

Warsaw, Poland
Reviewed 3 weeks ago

I went with friends of mine to Le Marche restaurant and I have to say I was really happy with the way we were approached by the staff, very cheerful and smiling. I remember especially the manager of the restaurant Mr. Mohamed very professional person and his recommendation of the veal chops dish was perfect. What a meal! After eating...

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Thank GosiaTourguide
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Gosia Tourguide, Thank you for choosing Fairmont Heliopolis and many thanks for sharing your feedback with us. we are glad that you enjoyed your stay. We will be waiting for your next visit back again soon and more of your reviews. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis! Instagram:FairmontHeliopolisTowers...

Reviewed 4 weeks ago via mobile

It was workshop Hall was clean The light was perfect Projector is working fine Drinks are z best At last the dinner was delicious We viewed the hotel it was more than perfect I had a wedding there 3 years ago but I didn't wander

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Thank Loulouazzam
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Loulouazzam, Thank you so much for your time taken to post reviews for Fairmont Heliopolis. We are so pleased to know that you enjoyed your most recent stay with us. Thank you for choosing Fairmont Heliopolis and looking forward to see you again. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter...

Cairo, Egypt
Reviewed 4 weeks ago

Amazing Stay at room loppy and restaurants with very nice view at pool..highy quality of services and hospitality..Really excellent demo of understanding the customer needs...Quality of food and beverages is really amazing

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank Ahmed L
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Ahmed L, Thank you for your time taken to post a review for Fairmont Heliopolis. We are so glad to know that you enjoyed your stay at our hotel. Please note that we appreciate your valuable feedback. Thank you again for choosing Fairmont Heliopolis and looking forward to see you again. Stay connected with us via our Facebook Fan...

629 photos of this hotel

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Fairmont Heliopolis

Address: Al Uruba, Heliopolis, Cairo 2466, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: £117 - £166 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Heliopolis 5*
Number of rooms: 588
Reservation Options:
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Also Known As:
Fairmont Heliopolis Hotel Cairo
Fairmont Hotel Heliopolis
Fairmont Hotel Cairo
Cairo Fairmont
Hotel Style:
#14 Business Hotel in Cairo
#14 Luxury Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Heliopolis staff and other travellers.
3 questions
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Questions? Get answers from Fairmont Heliopolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the best in the area "airport area"”
 of 5 bubbles 520ashrafq, 28 Dec 2016 | Read review
“Be careful with 3rd floor as some rooms in the smoking section are overlooking the cooling system of the hotel, so it s not the best view.”
 of 5 bubbles olivierd506, 24 Dec 2016 | Read review
“Was not one of my criteria. I believe all rooms are good.”
 of 5 bubbles amrb2013, 10 Nov 2016 | Read review
“Do not accept a pool side room, NOISE!”
 of 5 bubbles BraultSF, 27 Oct 2016 | Read review
“ask for large rooms”
 of 5 bubbles 520ashrafq, 28 Sep 2016 | Read review
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