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Sonesta Hotel, Tower & Casino - Cairo
3 El Tayran Street, Cairo 11371 Egypt
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Avg. £82 /night, 3/19 - 3/20
£95
per night
£89
per night
£82
per night
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About
#11 of 226 hotels in Cairo
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Located in Nasr City residential area and a 10-minute drive from the airport, Sonesta Hotel boasts 5 restaurants and 2 bars. It features an outdoor swimming pool and sun terrace. All air-conditioned rooms at the Sonesta Hotel Cairo are spacious and elegantly decorated. Rooms are equipped with a satellite TV and minibar. All rooms enjoy free WiFi. The poolside bar and full-service spa with hammam are havens for relaxation. After the pampering, guests are offered a varied choice of dining options at the hotel’s gourmet restaurants. The hotel's welcome service picks up guests from Cairo Airport through the luxury fast track service ( for a fee ). All the details should be submitted to the hotel 48 hours prior to arrival date. The Cairo Conference Centre is less than 2 km away. The citadel is a 15-minute drive and the pyramids are 20 km from the Sonesta Hotel Cairo. Please note that the Casino is temporarily closed for maintenance until further notice. We apologize for any inconvenience.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Nightclub / DJ
Kids stay free
Babysitting
Wifi
Fitness / spa changing rooms
Personal trainer
Sauna
Hot bath
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Wine / champagne
Swimup bar
Poolside bar
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Facial treatments
Full body massage
Light therapy
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Tile / marble floor
Wake-up service / alarm clock
Minibar
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Pool view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Classic
Languages Spoken
English, Arabic
Hotel links
Location
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 49 out of 100
49
Cairo Intl Airport
6.7 mi•
See all flights
Car Hire
25 Restaurants
within 0.75 miles
Reviews
4.5
2,628 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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At the Sonesta Hotel, Tower & Casino - Cairo, guests are enveloped in a luxurious atmosphere, complemented by the elegant yet cozy decor, although a few guests have mentioned that some elements feel outdated. The cleanliness of the hotel garners frequent commendation, with special mentions of the pristine rooms and facilities. While the rooms are lauded for their spaciousness, there are isolated reports of maintenance concerns.
Diverse dining options and well-appointed amenities add to the hotel's appeal, offering good value despite some missing breakfast and vegan choices. Its proximity to the airport and central location are appreciated by guests, although access to downtown can be less convenient. The professionalism of the attentive staff is widely recognized, though experiences with service can vary.
Location
Convenient
Atmosphere
Luxurious
Rooms
Spacious
Value
Affordable
Cleanliness
Spotless
Service
Attentive
Amenities
Well-appointed
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Traveller rating
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Detailed Reviews
Hotel's Favourite
Thanks sonesta I enjoyed my stay so much I really love this hotel because of the staff Thanks Marilyn you are really beautiful and helpful thanks mr wassem and Mr Ahmed sophy
Thanks rossaline from green house
Thanks mr magdy helal for helping me to move my bags Thanks so much
Thanks rossaline from green house
Thanks mr magdy helal for helping me to move my bags Thanks so much
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Date of stay: February 2025Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest relations, Owner at Sonesta Hotel, Tower & Casino - Cairo
Responded 10 Feb 2025
Dear Mr. Vivekkmehta, Greetings from Sonesta Hotel, Tower & Casino. On behalf of our entire staff here, we would like to thank you for your stay and for sharing your pleasant experience hoping that we will have the opportunity once again to serve you in the very near future. Kind Regards, Sonesta Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our company, İnan Makine, that is based in Istanbul has many customers in Egypt and on-going PET recycling projects. Morover we attend relevant fairs in Cairo.
The hotel is located in a central area, rooms are big enough, everywhere is clean.
For security reasons bags need to go through inspection screen. This is nice of course, but for small back bags (most often contain Laptop) or business hand bags, I hope that the hotel provides plastic trays to keep the bags clean and safe.
There are different reasturants at the hotel providing varied flavors that meet with the request of most of the guests. The Lebaneese resturant serves nice meals for lunch and dinner both inside the resturant and at the pool in the evening.
Service at the pool is good, but during my stay I noticed that the waiters are really running to provide good service. Sometimes orders are not exactly as ordered. Thus, I hope that the management apllies electronic system for orders and more importantly increases the number of waiters.
The Greenhouse resturant serves high quality breakfast as well as open buffee lunch and dinner at reasonable price. The speciality of this resturant is that the team of waiters provide very good service and the team leader is always there taking care in all details (not at the office watching cameras)
Last, but not least, the front desk people are very helpful. They try to get all the requests done with a wide smile and a warm friendly atmosphere topped with nice smiles and body language (would like to thank Miss Nermine in person).
In short, it is a nice place where one can spend a few days as a business tour, or even as a touristic tour due to being around 30 minutes from Nile, 45 from Pyramids, 75 from Red Sea... Groups of European tourists are always there.
Regards
Resul Hekimoğlu
The hotel is located in a central area, rooms are big enough, everywhere is clean.
For security reasons bags need to go through inspection screen. This is nice of course, but for small back bags (most often contain Laptop) or business hand bags, I hope that the hotel provides plastic trays to keep the bags clean and safe.
There are different reasturants at the hotel providing varied flavors that meet with the request of most of the guests. The Lebaneese resturant serves nice meals for lunch and dinner both inside the resturant and at the pool in the evening.
Service at the pool is good, but during my stay I noticed that the waiters are really running to provide good service. Sometimes orders are not exactly as ordered. Thus, I hope that the management apllies electronic system for orders and more importantly increases the number of waiters.
The Greenhouse resturant serves high quality breakfast as well as open buffee lunch and dinner at reasonable price. The speciality of this resturant is that the team of waiters provide very good service and the team leader is always there taking care in all details (not at the office watching cameras)
Last, but not least, the front desk people are very helpful. They try to get all the requests done with a wide smile and a warm friendly atmosphere topped with nice smiles and body language (would like to thank Miss Nermine in person).
In short, it is a nice place where one can spend a few days as a business tour, or even as a touristic tour due to being around 30 minutes from Nile, 45 from Pyramids, 75 from Red Sea... Groups of European tourists are always there.
Regards
Resul Hekimoğlu
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Date of stay: October 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest relations, Owner at Sonesta Hotel, Tower & Casino - Cairo
Responded 21 Oct 2024
Dear Mr. Resul, Greetings from Sonesta Hotel, Tower & Casino. On behalf of our entire staff here, we would like to thank you for your stay and for sharing your pleasant experience hoping that we will have the opportunity once again to serve you in the very near future. Kind Regards, Sonesta Hotel Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
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The Sonesta Hotel is a real, very wonderful hotel, one of the most beautiful tourist hotels ever in Cairo. I would like to extend all my thanks to those in charge of it, starting from security and reception to the rooms and the extent to which they maintain their cleanliness, sterilization, and comfort. My very special thanks go to the service provided by the Bathtub Restaurant and those in charge of breakfast, and I especially thank Captain Heba. Youssef and Maryam for good behavior and high taste. I wish all people dealt with such morals. Thank you very much, one last time, to everyone whose name was not mentioned, but whose actions and taste still have an impact on drawing a smile and a feeling of comfort and satisfaction in dealing with them. All the honor..
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The best part of this hotel are people. Specifically, Mr Ahmed (manager of the front desk), George Kamel (restaurant server) and Rosaline (room service manager). These three individuals went above and beyond for us.
Mr. Ahmed’s professionalism and helpfulness is unmatched. He ensured that our booking and stay went as smoothly as possible.
George was a friendly and helpful face every morning at breakfast. He remembered key likes and needs and made sure to bring them without being asked.
Rosaline’s friendliness and care is unmatched. We miss her managing the breakfast restaurant — she was always a bright light to start our day.
Ok, the praise is exclusively for these people. The hotel itself could use a lot of work specifically in the following areas:
Housekeeping - We asked for shower gel 3 days in a row and never received it. The cleaning seemed like it was done as a afterthought.
Room - The room looked worn and in need of upkeep. And the water from the shower fluctuated from freezing cold to blistering hot to cold again without touching anything. Made for a miserable showering experience.
Key Cards - They would stop working randomly throughout the day and we’d have to get them reprogrammed often. For example, in our 3 night stay we had to get our cards reprogrammed 4 times. It is annoying and makes me think they went with the cheapest option possible and not something robust enough for a hotel.
The 3 key people mentioned above along with the location of the hotel are the only reasons we stay at this hotel. I really hope that management fixes the issues (housekeeping, room upkeep, water issue and key cards) so that our next stay is comfortable.
Mr. Ahmed’s professionalism and helpfulness is unmatched. He ensured that our booking and stay went as smoothly as possible.
George was a friendly and helpful face every morning at breakfast. He remembered key likes and needs and made sure to bring them without being asked.
Rosaline’s friendliness and care is unmatched. We miss her managing the breakfast restaurant — she was always a bright light to start our day.
Ok, the praise is exclusively for these people. The hotel itself could use a lot of work specifically in the following areas:
Housekeeping - We asked for shower gel 3 days in a row and never received it. The cleaning seemed like it was done as a afterthought.
Room - The room looked worn and in need of upkeep. And the water from the shower fluctuated from freezing cold to blistering hot to cold again without touching anything. Made for a miserable showering experience.
Key Cards - They would stop working randomly throughout the day and we’d have to get them reprogrammed often. For example, in our 3 night stay we had to get our cards reprogrammed 4 times. It is annoying and makes me think they went with the cheapest option possible and not something robust enough for a hotel.
The 3 key people mentioned above along with the location of the hotel are the only reasons we stay at this hotel. I really hope that management fixes the issues (housekeeping, room upkeep, water issue and key cards) so that our next stay is comfortable.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ahmed Nafad, Guest Services / Front Office at Sonesta Hotel, Tower & Casino - Cairo
Responded 14 Nov 2023
Dear Guest, Thank you for your stay and we apologize for the concerns you have about your experience which we would love to share during your stay so that it could be rectified immediately and will use it to fine tune our operations in the hope that upon your next visit, we can exceed your expectations. Warm Regards, Ahmed Nafad Front office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was with a group. 2 stars and not 1 just because the rooms are beautiful. The restaurant and the waiters are a very sore point. Customer attention is zero, poor food. We had the buffet dinner: poor choice, if you arrive late you won't find anything and the quality of the food is really low, by far the worst meals we had in Egypt. The waiters then seemed to be bothered by our presence: a service not worthy of a 5 or 4 star hotel or even of a farmhouse in a Sudanese suburb. Extras are paid immediately but if you pay in cash they don't have change. Housekeeping was also bad: at 4.30pm the room had not yet been made up. The answer will be: we will take your opinion into account, etc... actually avoid this hotel
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Date of stay: November 2023Trip type: Travelled with friends
Room Tip: Se andate in gruppo evitate i ristoranti. Dato che solitamente la cena e' inclusa, chiedete...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very large and well organized hotel structure (and flexible to manage the various flows of people at times (breakfast, dinner, etc...), with many comforts (gym, swimming pool although not large) large and welcoming environments... unique The elevators are a bit slow and at times insufficient for the large structure.
Presence of many spaces for conventions/meetings, a pastry shop, mini casinos, themed restaurants. . . and lounges/armchairs in many places.
Quiet and large rooms with oversized beds, armchairs, desk, furniture, wardrobe, safe, mini fridge, extra blankets and pillows in the wardrobe
Cozy and large bathroom with shower and bathtub, with daily changes and restorative soaps/shampoos/body creams etc.,,,; a bit to be checked for maintenance (small leaks in the shower head, toilet water tank that leaks, bathroom door that doesn't close well). .
Breakfast / dinner buffet, rich and varied (many dishes changed every day), excellent cuisine for both cooked / raw .. savory / sweet, cared for and followed by dining room staff, very helpful staff for various needs.
Courteous and helpful staff. . .
Presence of many spaces for conventions/meetings, a pastry shop, mini casinos, themed restaurants. . . and lounges/armchairs in many places.
Quiet and large rooms with oversized beds, armchairs, desk, furniture, wardrobe, safe, mini fridge, extra blankets and pillows in the wardrobe
Cozy and large bathroom with shower and bathtub, with daily changes and restorative soaps/shampoos/body creams etc.,,,; a bit to be checked for maintenance (small leaks in the shower head, toilet water tank that leaks, bathroom door that doesn't close well). .
Breakfast / dinner buffet, rich and varied (many dishes changed every day), excellent cuisine for both cooked / raw .. savory / sweet, cared for and followed by dining room staff, very helpful staff for various needs.
Courteous and helpful staff. . .
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice hotel with a beautiful lobby. We felt safe from the get-go. A dog would sniff around our vehicle each time we entered through a secure gate. Baggage went through an x-ray machine and people passed through a detector. A fabulous patisserie greeted us to the left in the lobby. There was an array of restaurants for every taste and a full breakfast buffet included with stay.
We initially had a problem checking in. This was due to one of us being a dual citizen. The initial room we were given was unacceptable but the manager, Ahmed Sobhy, made sure everything was made right - and at the price we were willing to pay based on last years trip. Our room was always cleaned top notch and with the exception of one waiter in the breakfast area, we had exceptional service. We were ALWAYS greeted politely and with a smile.
We had only 1 incident when the foyer floor was mopped in the elevator area and left wet, my friend fell. She suffered bruises and some swelling but was generally okay. When I called for the staff on our floor they came quickly and helped us and dried the area.
This hotel has a casino, very nice outdoor pool with evening entertainment, a jewelry shop, gift shop and bank.
We initially had a problem checking in. This was due to one of us being a dual citizen. The initial room we were given was unacceptable but the manager, Ahmed Sobhy, made sure everything was made right - and at the price we were willing to pay based on last years trip. Our room was always cleaned top notch and with the exception of one waiter in the breakfast area, we had exceptional service. We were ALWAYS greeted politely and with a smile.
We had only 1 incident when the foyer floor was mopped in the elevator area and left wet, my friend fell. She suffered bruises and some swelling but was generally okay. When I called for the staff on our floor they came quickly and helped us and dried the area.
This hotel has a casino, very nice outdoor pool with evening entertainment, a jewelry shop, gift shop and bank.
Read more
Date of stay: July 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ahmed Nafad, Guest Services / Front Office at Sonesta Hotel, Tower & Casino - Cairo
Responded 23 Jul 2023
- Dear Guest, Greetings from Sonesta Hotel, Tower & Casino. On behalf of our entire staff here, we would like to thank you for your stay and for sharing your pleasant experience hoping that we will have the opportunity once again to serve you in the very near future. Sincerely Yours, Ahmed Nafad Front office Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A very comfortable hotel located in the new part of Cairo, away from the historic center, no less than about 11 km away. We found the room to be very spacious, with two good beds, a desk, a three-piece wardrobe, and two armchairs next to the window. The bathroom is well equipped and offers all types of shampoos, conditioners, creams. The bathtub is very high and difficult to access if your legs are not in perfect condition. Both breakfast and dinner are buffet style and they did not convince us very much: little variety and not particularly appetizing dishes. The hotel has a large outdoor swimming pool and a casino. Our flight from Aswan was delayed three hours and they had the nice touch of offering us a hot dinner at almost 1 in the morning.
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Date of stay: February 2024Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is beautiful and its location is great, with some drawbacks. The room does not overlook the city or the street, its view is internal. The bathroom does not have a bidet and it was installed upon request. The service is fast and excellent. I especially mention Ms. Sanaa from the housekeeping who is very cheerful and provides the service according to hospitality standards. I thank her for her wonderful service.
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a good experience staying at this hotel. Which near to the places I looking for
Housekeeping staff was really good and caring and professional i met Salah the director of Housekeeping where he offered assistance which makes me feelt i m home and makes me believes in egyption service by heart . The breakfast was perfect, offering great options. This hotel is an excellent choice for people with commitments nearby, and I highly recommend it. Thank you! Everyone
Housekeeping staff was really good and caring and professional i met Salah the director of Housekeeping where he offered assistance which makes me feelt i m home and makes me believes in egyption service by heart . The breakfast was perfect, offering great options. This hotel is an excellent choice for people with commitments nearby, and I highly recommend it. Thank you! Everyone
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Date of stay: March 2025Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations, Owner at Sonesta Hotel, Tower & Casino - Cairo
Responded 1 week ago
Dear Mr. Nimonikolas, Thank you for taking the time to share with us your recent experience at Sonesta Hotel - Cairo. We're all more than happy to hear that your recent stay with us was pleasant and most importantly our level of service has met your expectation. Ideally, your review is quite valuable to us; we pay genuine attention to all our guest's comments and reviews. Once again, we thank you and we look forward to welcoming you for another pleasant stay at our hotel to provide you with the fine service and facilities for which the Sonesta name is known. Kind Regards, Sonesta Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No just a fridge
We had no problem and felt very safe and comfortable.The staff were all very friendly and helpful.
Our pickup and drop off were arranged by the tour company. Not sure the hotel provides shuttle service
No idea, I don't gamble!!
"I didn’t see a shop for snacks, if you like to snack on chips or anything like that maybe bring some with."Read full review
"If you’re travelling via Sphinx use an Uber not a taxi from the airport. They will try and charge you 3x the fair perhaps more. "Read full review
"Breakfast is very poor. None of the TVs were working in the Executive Suit. There were no extra electricity plug to charge my phone."Read full review
…
PRICE RANGE
£82 - £99 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sonesta hotel, tower & casino cairo hotel cairo, sonesta hotel, tower and casino cairo, sonesta cairo hotel, sonesta hotel cairo, cairo sonesta
LOCATION
EgyptCairo GovernorateCairo
NUMBER OF ROOMS
409
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Sonesta Hotel, Tower & Casino - Cairo
Which popular attractions are close to Sonesta Hotel, Tower & Casino - Cairo?
Nearby attractions include October War Panorama (0.7 miles), IBC - International Bowling Center (0.6 miles), and NHI TRAVEL (0.2 miles).
What are some of the property amenities at Sonesta Hotel, Tower & Casino - Cairo?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Sonesta Hotel, Tower & Casino - Cairo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sonesta Hotel, Tower & Casino - Cairo?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sonesta Hotel, Tower & Casino - Cairo?
Yes, street parking and valet parking are available to guests.
What are some restaurants close to Sonesta Hotel, Tower & Casino - Cairo?
Conveniently located restaurants include Sachi Park St, Sachi Heliopolis, and Ayadina - Korba.
Are there opportunities to exercise at Sonesta Hotel, Tower & Casino - Cairo?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sonesta Hotel, Tower & Casino - Cairo have airport transportation?
Yes, Sonesta Hotel, Tower & Casino - Cairo offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sonesta Hotel, Tower & Casino - Cairo?
Yes, dry cleaning and laundry service are offered to guests.
Does Sonesta Hotel, Tower & Casino - Cairo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sonesta Hotel, Tower & Casino - Cairo?
The staff speaks multiple languages, including English and Arabic.