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Holiday Inn - Citystars

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#17 of 141 Hotels in Cairo
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Holiday Inn - Citystars
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485 Reviews from our TripAdvisor Community

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Showing 358: English reviews
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Rome, Italy
Reviewed 2 weeks ago via mobile

Extraordinary accommodation, we booked night and breakfast, enjoyed every bit of it. Rooms have al you need: good bed, excellent shower and towels, wifi, tv, miniBar, A.C.... All personnel, at each level, is well traind, and make your staying an extraordinary experience. They don't mind changing your bed each day, if you don't leave the slip on it, telling them...

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Helpful?
Thank Andrea N
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear Andrea N, Thank you for choosing to stay at Holiday Inn Cairo Citystars and for taking the time to share your experience in details. We are delighted to learn that you enjoyed your time with us and liked our facilities and services and found our colleagues up to your expectations. Your comments were passed onto our colleagues and they...

Riyadh, Ar Riyad, Saudi Arabia
Reviewed 2 weeks ago via mobile

I stayed here as usual... the hotel is adjacent to citystar mall gate 6... it is amazing... the staff is friendly and provide great help. They upgrade my room. They have "to do service" which is one click on the phone and ask for your needs. I recommend this hotel for your stay in Cairo... the value of the price...

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Helpful?
Thank Tamer N
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear Tamer N, Thank you for staying at Holiday Inn Cairo Citystars and for being a loyal guest to us. We are happy you enjoy your time with us and found our colleagues professional and helpful. Your recommendation for others to experience our Hotel is greatly appreciated and we look very much forward to welcoming you back soon. Sincerely, Dina...

Reviewed 4 weeks ago via mobile

This is my third time stay here and again they prove to be very efficient for a business trip. Great location and friendly staff. Clean and tide up rooms. Very welcoming and suitable for short trip. Breakfast buffet still needs to be better. I highly recommend it for business trips to Cairo.

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Helpful?
Thank Salim A
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear Salim A, Thank you for staying at Holiday Inn Cairo Citystars and for being a loyal guest. We are happy you enjoyed your time with us and appreciate our facilities, services and like our colleagues. Your comments are valuable to us as only through them we can improve our quality, please suggest how do you see we can improve...

Kuala lumpur
Reviewed 5 weeks ago

This is my first time at this hote. We stayed for 4 days. Hotel overall is very convient, cosy room, good service,location, food. There are one five star hotel next to it which have the connecting door to the mall. I don't see why I have to pay so much when I have this nice holiday inn with a very...

Review collected in partnership with Asiatravel.com
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Helpful?
Thank Bibtiwa
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear Bibtiwa, Thank you for choosing to stay at Holiday Inn Cairo Citystars. We are glad you enjoyed your time with us and liked our facilities and services. Your promise to visit us again is an honor and we look very much forward to welcoming you hopefully in the near future. Sincerely, Dina Y Khalil Executive Secretary

Melbourne, Australia
Reviewed 18 January 2017

Where do I begin? From the moment you arrive at the hotel there is someone there ready and willing to assist you in any means necessary, I have traveled quite a bit and never had I had service like what I received, the staff was beyond helpful and their English was excellent, the food was some of the most outstanding...

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Helpful?
Thank shadow1019
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear shadow1019, Thank you for choosing to stay at Holiday Inn Citystars and for sharing your experience. We are delighted to learn that you enjoyed your time with us and liked our facilities and services, your great comments came as a reward for each one of us and we thank you for them. All colleagues at the Hotel are honored...

Reviewed 16 January 2017

I visited the hotel for a week and found the room to be spacious, comfortable and clean. The staff at the hotel from the security to the reception as well as the restaurant and the house cleaning were all very friendly and happy to assist in making the visit as comfortable as possible. The cakes available at the Hotel are...

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Helpful?
Thank Alex S
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear Alex S, Thank you for choosing to stay at Holiday Inn Cairo Citystars and for taking the time to share your experience in details. We are happy to know that you had a good time with us, liked our facilities and enjoyed our cakes. It is our utmost goal to see our guests happy and comfortable, so your comments...

Reviewed 7 January 2017

I'm English and was in Cairo on business. Having never been to Egypt before and being on my own I wanted somewhere to relax after working daily and somewhere safe and clean. This didn't disappoint me. Staff were friendly, attentative, welcoming and humorous. Rooms were very clean and facilities were great. The bar was nice and the Indian restaurant in...

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Helpful?
Thank Guy C
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear Guy C, Thank you for choosing to stay at Holiday Inn Cairo Citystars and for taking the time to share your experience on TripAdvisor. We are delighted to learn that you enjoyed your time with us and found our colleagues friendly and helpful; your nice comments came as a reward to each one of us. Your promise to visit...

Singapore, Singapore
Reviewed 1 January 2017 via mobile

Good hotel. Professional main desk. Good breakfast spread. Comfortable rooms with kettle, hairdryer and room safe. Complementary toiletries bathrobe and slippers are the nice touches. Good speed complementary wifi throughout the hotel makes this a good business hotel too You can shop till you drop and the CityStars mall next door. You can find almost any international brands here.

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Helpful?
Thank unkenny
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear unkenny, Thank you for choosing to stay at Holiday Inn Cairo Citystars and for sharing your experience on tripAdvisor. We are happy you had a good time with us, enjoyed our room and breakfast and found our colleagues professional. We look very much forward to welcoming you back in the near future. Sincerely, Dina Y Khalil Executive Secretary

Kuala Lumpur, Malaysia
Reviewed 27 December 2016

Two nights in Holiday Inn City Stars. Connected to City Star shopping mall which is very convenience for people who wish to travel and shopping in Cairo. Room is clean and bed is comfortable. Front desk and hotel staff are helpful and friendly. However, buffet food selection for breakfast & dinner are limited. For open kitchen meal, take years to...

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Helpful?
Thank miumiumin
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear miumiumin, Thank you for choosing to stay at Holiday Inn Cairo Citystars and for sharing your experience on TripAdvisor. We are happy to know that you enjoyed your time with us and liked our rooms and found our colleagues friendly, please rest assured that all your comments will be looked into as only through them we can improve. Looking...

Alexandria, Egypt
Reviewed 11 December 2016

I stay here monthly for business reasons, the staff are much better than ever, breakfast is basic, rooms are clean and nice, the location of the hotel is amazing, and is very close to most attractions.

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Thank MOHAMED E
Ibrahim N, Executive Secretary at Holiday Inn - Citystars, responded to this review

Dear MOHAMED E, Thank you for being a loyal guest to Holiday Inn Cairo Citystars. We were overwhelmed reading your comments, it is every colleague's utmost goal to see our guests happy and comfortable. Looking forward to welcoming you back always. Sincerely, Dina Y Khalil Executive Secretary

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Holiday Inn Cairo City Stars is part of the exciting CityStars Complex, the largest shopping and entertainment centre in the Middle East, and the latest integrated project and landmark in Cairo. The hotel is ideally located 7 minutes from Cairo International Airport, 10 minutes from Cairo International Conference Centre and 30 minutes from downtown Cairo. The hotel is ideal location to start many tours and also enjoy the vibrant life of Cairo.Guests are assured of a comfortable and relaxing stay in 311 guestrooms including superior rooms, executive rooms and suites. Executive Floor guests will have access to the Executive Lounge where they can check in and our privately and enjoy breakfast, snacks and drinks on complimentary basis. Holiday Inn Cairo City Stars offers various dining options, coffee shop, bar, lounge and 24 hour room service. Also 4 banquet rooms with flexible spacing.Facilities and services at Holiday Inn Cairo City Stars include fully equipped Business Center. The hotel offer Complimentary High Speed Internet Access and WIFI in all guest rooms, and Health Club offers the latest state-of-the-art fitness equipment. ... more   less 

Additional Information about Holiday Inn - Citystars

Address: Ali Rashid Street, Cairo 11757, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: £98 - £177 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Holiday Inn - Citystars 4.5*
Number of rooms: 311
Reservation Options:
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Also Known As:
Holiday Inn - Citystars Hotel Cairo
Holiday Inn Cairo
Cairo Holiday Inn
Hotel Style:
#15 Family Hotel in Cairo
#17 Luxury Hotel in Cairo
#23 Business Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn - Citystars staff and other travellers.
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Questions? Get answers from Holiday Inn - Citystars staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor is were the party's at”
 of 5 bubbles shadow1019, 18 Jan 2017 | Read review
“Difficult to get a quiet room as roads are to three sides of the hotel”
 of 5 bubbles 662guyc, 7 Jan 2017 | Read review
“Avoid room near the road street”
 of 5 bubbles miumiumin, 27 Dec 2016 | Read review
“Pool view rooms are much better than the rooms overlooking the street. For a better sleep quality try rooms away from the mall.”
 of 5 bubbles M_Sami5870, 7 Sep 2016 | Read review
“859 has great city views but can be loud from the traffic and Mosque.”
  • View from 859
  • Easy and spacious to get some work done
  • Room 859
  • Room 859
  • Room 859
  • Room 859
 of 5 bubbles Kloberda, 3 Sep 2016 | Read review
5 of 5