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Holiday Inn - Citystars

Asia TravelUS$115*
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#17 of 137 Hotels in Cairo
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$139*
US$115*
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US$138*
US$139*
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Holiday Inn - Citystars
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513 Reviews from our TripAdvisor Community

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Showing 381: English reviews
Luxor
Reviewed 6 December 2013

i was there at January 2013 and before 2 times in 2012 it's good place to stay and have the full meaning of 5stars hotel , the rooms are more than amazing , the pool is small but it's good , the food provided are so amazing , the location is the best ever in Cairo near to the airport...

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Helpful?
Thank abdelraheem
MohamedI926, General Manager at Holiday Inn - Citystars, responded to this review

Dear Guest, Thank you very much for taking the time to write about your experiences at Holiday Inn Cairo Citystars; We are very pleased that you enjoyed your stays with us, it is through loyal guests' comments that we improve and maintain our services. We look forward to welcoming you again and again. Sincerely, Mohamed B. Ibrahim General Manager

Hong Kong, China
Reviewed 2 December 2013

Front desk and front office staff were helpful, friendly and constantly acknowledged my elite status with the IHG group. Rooms were comfortable, and the breakfast buffet was sumptious. Location is by far their biggest asset, it being located near the airport as well as next to one of the best malls in Cairo.

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Helpful?
Thank Steve_Mark2013
MohamedI926, General Manager at Holiday Inn - Citystars, responded to this review

Dear Guest, Thank you very much for taking the time to write about your experience at Holiday Inn Cairo Citystars; We are very pleased that you enjoyed your stay with us, it is through loyal guests' comments that we improve and maintain our services. We look forward to welcoming you in the very near future. Sincerely, Mohamed B. Ibrahim General...

seattle
Reviewed 16 November 2013

I generally don't expect much from this chain, but this hotel, especially in Cairo, proved surprising. The rooms were nice, the gym was actually pretty great (minus the busted AC a day or two, but the very nice attendant tried to make up for it by offering free training) and breakfast was decent. The room service was ok, but the...

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Helpful?
1Thank availablename
MohamedI926, General Manager at Holiday Inn - Citystars, responded to this review

Dear Guest, Thank you very much for taking the time to write about your experience at Holiday Inn Cairo Citystars; We are very pleased that you enjoyed your stay with us, it is through loyal guests' comments that we improve and maintain our services. Please rest assured that all your comments were taken very seriously and corrective measures are already...

Reviewed 9 November 2013

I spent one month for business. Rooms are big and clean. Pool with good sun orientation on the roof. Good sport equipment. Directly access to the huge mall Citystars. Employee are kind and helpful. Restaurants and atmosphere are nice.

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Helpful?
Thank maxgbn
MohamedI926, General Manager at Holiday Inn - Citystars, responded to this review

Dear Guest, Thank you for taking the time to fill out a review about Holiday Inn Cairo Citystars. We are pleased that you enjoyed your stay with us and felt the hospitality each of our employees carry in his heart; it is always through our loyal guests' comments that we can ameliorate our services. We look forward to welcoming you...

Dubai, United Arab Emirates
Reviewed 14 October 2013

I spent 2 weeks at this hotel during a business trip to Cairo. I simply love this Hotel. The staff and management are very friendly and they all try hard to make your stay as comfortable as possible. The Hotel Manager Mr. Remon is a great person and he's really on top of every detail in the Hotel.The breakfast buffet...

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Helpful?
Thank Bassilio
MohamedI926, General Manager at Holiday Inn - Citystars, responded to this review

Dear Guest, Thank you for taking the time to fill out a review about Holiday Inn Cairo Citystars. We are pleased that you enjoyed your stay with us and felt the hospitality each of our employees carry in his heart; it is always through our loyal guests' comments that we can ameliorate our services. We look forward to welcoming you...

Riyadh, Saudi Arabia
Reviewed 30 September 2013

I was on business for three days. Room was fine, except for a torn bed sheet before relocating to another one. Food could have been probably better--meat and chicken were tough and tasteless. The good thing about Holiday Inn is that it's located in a clean area and adjacent to City Stars Shopping Mall.

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Helpful?
Thank Al R
MohamedI926, General Manager at Holiday Inn - Citystars, responded to this review

Dear Guest, Thank you very much for taking the time to write about your experience at Holiday Inn Cairo Citystars; We are very pleased that you enjoyed your stay with us, it is through loyal guests' comments that we improve and maintain our services. Please rest assured that all your comments were taken very seriously and corrective measures are already...

Dubai, United Arab Emirates
Reviewed 27 September 2013

I had a good experience in this hotel. Very friendly and helpful staff. The reception has a very vibrant and energetic feel. Service was good, front desk, room service, house keeping, etc everything was excellent. Overall has a friendly atmosphere. Great restaurants, great food, great value for money, good portions. Few small concerns: hair dryer wasnt working lock of my...

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Helpful?
Thank edwin c
MohamedI926, General Manager at Holiday Inn - Citystars, responded to this review

Dear Guest, Thank you very much for taking the time to write about your experience at Holiday Inn Cairo Citystars; We are very pleased that you enjoyed your stay with us, it is through loyal guests' comments that we improve and maintain our services. Please rest assured that all your comments were taken very seriously and colleagues in question were...

Reviewed 24 September 2013

clean, great service, comfortable rooms, great location and great staff. perfect hotel! Staff go out of there way to make you feel at home and to provide the best service possible. breakfast is very good with a great variety of good including continental, egyptian good and cooked breakfast. wifi is available in the room and is fast.

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Helpful?
Thank tr4velr4
MohamedI926, General Manager at Holiday Inn - Citystars, responded to this review

Dear Guest, Thank you very much for taking the time to write about your experience at Holiday Inn Cairo Citystars! We are very pleased that you enjoyed your stay with us and felt the genuine hospitality that each of our Hotel members carries in his heart. We look forward to welcoming you in the very near future. Sincerely, Mohamed B....

DUBAI
Reviewed 18 September 2013 via mobile

Fabulous stay ,great cooperative staff ,break fast with hot a la carte omelettes are always great ,thoroughly enjoyed the stay last time would recommend to all travelers way forward.health club staff as usual out of the way cooperative & give knowledgable tips

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Helpful?
1Thank Anil S
MohamedI926, General Manager at Holiday Inn - Citystars, responded to this review

Dear Guest, Thank you very much for taking the time to write about your experience at Holiday Inn Cairo Citystars; We are very pleased that you enjoyed your stay with us, it is through loyal guests' comments that we improve and maintain our services. We look forward to welcoming you in the very near future. Sincerely, Mohamed B. Ibrahim General...

Dubai
Reviewed 15 September 2013

First would like to mention that this was the worst experience with Holiday Inn. The room service do not clean the room well, I had complained to the manager in duty who had transferred me to a suite instead of the room. however, the new room we found an insect on the bed, then we found a hole in the...

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Helpful?
1Thank Meem A
IHGCare, Guest Relations Manager at Holiday Inn - Citystars, responded to this review

Dear Meem A, Thank you for your review regarding your recent stay at the Holiday Inn Cairo Citystars, Egypt. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance. Sincerely, Dhan M Case Manager IHGCare

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
The Holiday Inn Cairo City Stars is part of the exciting CityStars Complex, the largest shopping and entertainment centre in the Middle East, and the latest integrated project and landmark in Cairo. The hotel is ideally located 7 minutes from Cairo International Airport, 10 minutes from Cairo International Conference Centre and 30 minutes from downtown Cairo. The hotel is ideal location to start many tours and also enjoy the vibrant life of Cairo.Guests are assured of a comfortable and relaxing stay in 311 guestrooms including superior rooms, executive rooms and suites. Executive Floor guests will have access to the Executive Lounge where they can check in and our privately and enjoy breakfast, snacks and drinks on complimentary basis. Holiday Inn Cairo City Stars offers various dining options, coffee shop, bar, lounge and 24 hour room service. Also 4 banquet rooms with flexible spacing.Facilities and services at Holiday Inn Cairo City Stars include fully equipped Business Center. The hotel offer Complimentary High Speed Internet Access and WIFI in all guest rooms, and Health Club offers the latest state-of-the-art fitness equipment. ... more   less 

Additional Information about Holiday Inn - Citystars

Address: Ali Rashid Street, Cairo 11511, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: £80 - £161 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Holiday Inn - Citystars 4.5*
Number of rooms: 311
Reservation Options:
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Also Known As:
Holiday Inn - Citystars Hotel Cairo
Holiday Inn Cairo
Cairo Holiday Inn
Hotel Style:
#15 Family Hotel in Cairo
#17 Luxury Hotel in Cairo
#22 Business Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn - Citystars staff and other travellers.
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Questions? Get answers from Holiday Inn - Citystars staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are better to avoid any possible noises from outside”
M_Sami5870, 14 May 2017 | Read review
“If you can ask for a Suite with small upgrade!”
302angelog, 1 May 2017 | Read review
“Go for higher floor”
Niting09, 17 Apr 2017 | Read review
“Rooms below 3rd or 4th floor have high street noise, from drivers who press the horn continously”
rommel21, 5 Apr 2017 | Read review
“6th floor is were the party's at”
shadow1019, 18 Jan 2017 | Read review
5 of 5
Asia Travel
US$115* /night
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Expedia.comUS$138
Hotels.comUS$139
Booking.comUS$124
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Prices are for 1 room, 2 adults
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