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Mercure Luxor Karnak

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#13 of 58 Hotels in Luxor
Certificate of Excellence
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1 room 2 adults 0 children
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Mercure Luxor Karnak
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1,485 Reviews from our TripAdvisor Community

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Berkeley, California
Reviewed yesterday NEW

Was once a Sofitel, but no longer... The slump in tourism has taken a hard toll on facilities across Egypt-- this hotel is showing its age. Some of the staff are very kind and trying but they are dealing with a facility that is slowly coming apart. There is a sign with 5 stars next to reception but this is...

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Helpful?
Thank familyvisi2r
Poole, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 25 December 2016

Didn't have to think twice where to stay when booking our return to Luxor. This hotel is absolutely beautiful. Our welcome back was so wonderful, we were given the same room again overlooking the pool and gardens, everyone recognised us and welcomed us like family and couldn't do enough to make our stay as perfect as possible. Mervat on reception...

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Helpful?
1Thank Allen-and-Julie
About Hotel's Favourite Review
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear M.M Corrall as a valuable and precious repeater guest, I would like to seize this opportunity to thank you for choosing Mercure Luxor Karnak another time to spend your recent holiday and considering the hotel as your 02nd home. We are greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality of standards....

Lincoln, United Kingdom
Reviewed 3 days ago NEW

Stayed one night on our visit to Luxor a very dated hotel rooms were clean and did the job you can't exspect much for £40 per room The buffet in the evening was just about ok it was cheap The buffet at breakfast was rammed and pretty poor There is a spurt taylor in the hotel who makes excellent quality...

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Thank lincoln2017
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest, let me seize this opportunity to thank you for choosing Mercure Luxor Karnak to spend your recent holiday. We are greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality of standards. Many thanks for your comments, it is only through valuable feedback received from our valued guests, such as your good...

Reviewed 1 week ago

Perfectly nice hotel, slight dated in appearance, rooms quite dark, however very clean and did the job. Buffet breakfast & supper had wide choice of food & staff all very friendly. Pool lovely but chilly! No WiFi in the rooms so the children spent a lot of time in Reception!

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1Thank Ilikegoingout
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest, We are very much appreciated to review your comments regarding your recent stay at Mercure Luxor Karnak. It is always a pleasure to receive client’s feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Swindon, UK
Reviewed 1 week ago

Situated on the bank on the Nile, this lovely hotel is clearly both a staging post for trippers to Luxor’s great temples and monuments as well as holiday destination of choice for those staying for rather longer. Security at this hotel, like many in Egypt it tight but discreet, which makes you feel totally safe near the centre of busy...

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Helpful?
Thank buffalomm
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Plymouth, United Kingdom
Reviewed 3 weeks ago via mobile

We stayed at this hotel for an all inclusive week after a week on the Nile. The room was lovely with a Moorish character, a refreshing change from all the identical boxes in most hotels. Our room overlooked the garden and pool with views through to the Nile. Fab. The staff here are beyond wonderful, every one of them treat...

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Thank bertie90
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Manchester, United Kingdom
Reviewed 4 weeks ago

Rooms are well appointed, excellent views of the River Nile. Good air-conditioning (essential) and TV with a few English language channels. Food at breakfast is good, with many dishes cooked to order. Other food not quite as good, would recommend eating out at the many restaurants available in the centre of Luxor. Attractive pool area, before the recent tourist crisis...

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Thank sheilaboomerang
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest, We are very much appreciated to review your comments regarding your recent stay at Mercure Luxor Karnak. It is always a pleasure to receive client’s feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Brighton le Sands, Australia
Reviewed 22 January 2017

When you check into a Mercure, you know it's gonna be pretty good. This is no exception. Everything was great, staff, rooms, food... I was only here one night and will probably make the trip again and stay here again.

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Thank Craig R
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Luxor Karnak. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Hurghada, Egypt
Reviewed 17 January 2017 via mobile

The staff, from the reception to the housekeeping and waiters are super friendly, smiley and always at your service. Yet you can see that the hotel (like many other places since the 2011 revolution) has lost its spark. the rooms are nice enough, the garden beautiful but there seems to be trash everywhere (that hasn't been picked up in days)...

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Thank Hodinsky
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest, We are very much appreciated to review your comments regarding your recent stay at Mercure Luxor Karnak. It is always a pleasure to receive client’s feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Columbus, Ohio
Reviewed 5 January 2017 via mobile

Spent two nights here while touring. Very quaint and charmingly decorated. Rooms were spacious and beds comfortable. Restaurant was great, including hot buffet breakfast. Loved the free WiFi in lobby. Would've liked the option of WiFi in rooms. In general, walls were slightly dirty, and bathroom appeared old (i.e. some cracked tiles) though overall clean.

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1Thank MaryBryan2011
Galal R, General Manager at Mercure Luxor Karnak, responded to this review

Dear Guest, We are very much appreciated to review your comments regarding your recent stay at Mercure Luxor Karnak. It is always a pleasure to receive client’s feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located on the east bank of the majestic Nile in one of the most exciting & intriguing settings, Karnak Resort Luxor lets you experience the timeless & exotic beauty of Luxor, 6 km from the city center,18 km from the Luxor international airport, 3 km from the glorious Karnak Temple. Savor the wide selection of fine cuisines at our main restaurant or a-la-carte restaurant "O'Nile". Discover ancient history at your doorstep in any of our 347 rooms& suites or enjoy the vast leisure facilities the hotel offers. ... more   less 

Additional Information about Mercure Luxor Karnak

Address: El Zinia Gebly Street, Luxor, Egypt
Region: Egypt > Nile River Valley > Luxor
Price Range: £32 - £64 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mercure Luxor Karnak 5*
Number of rooms: 351
Reservation Options:
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Also Known As:
Sofitel Karnak Luxor Hotel Luxor
Accor Karnak Luxor
Sofitel Luxor
Luxor Sofitel
Hotel Style:
#9 Luxury Hotel in Luxor
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Luxor Karnak staff and other travellers.
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Questions? Get answers from Mercure Luxor Karnak staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ground floor near swiming pool”
 of 5 bubbles 62lyndas, 2 Jan 2017 | Read review
“Nile View rooms are great”
 of 5 bubbles Q1947CNseanc, 29 Dec 2016 | Read review
“Rooms with pool and Nile view upper floors”
 of 5 bubbles cairomurray, 12 Nov 2016 | Read review
“Ask for a Nile view room”
 of 5 bubbles michaelsH5319FB, 4 Nov 2016 | Read review
“All good - but loved our garden view room.”
 of 5 bubbles RochelleH112014, 21 Oct 2016 | Read review
5 of 5