We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ibis Styles Nairobi Westlands

Visit hotel website
Traveller (202)
Dining (93)
Video (1)

About

Location
Cleanliness
Service
Value
Many International companies have their headquarters in Westlands making our location ideal for business travellers. Leisure guests can enjoy shopping within walking distance at Sarit Centre and Westgate Malls. Wildlife and nature lovers can do a day visit to the National Park, David Sheldrick Elephant Orphanage, Giraffe centre and Karen Blixen Museum where Out of Africa was filmed. Westlands is well known for its great night life, Electric Avenue is 5 mins away and full of international bars and casinos. Serving Breakfast, Lunch and Dinner our Utamu Restaurant offers a wide selection of continental cuisine. We pride ourselves in excellent customer service and freshly prepared food. The restaurant has 2 outside terraces with seating and patio heaters. Two roof top bars Kilele & Tusker that offer 360 degree views of the cities skylines. Happy hour is available daily from 17:30 to 19:30hrs, theme nights include Quiz night, Live bands and Resident DJ to request you favorite Tunes
Read more
Property amenities
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Airport transportation
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Shuttle Bus Service
Wheelchair access
Show more
Room features
Air conditioning
Accessible rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Trendy
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
379Reviews
398Photos
4Q+A
53Room tips
Traveller rating
  • 161
  • 130
  • 46
  • 23
  • 19
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Everything OK, A lot of courtesy of the staff. Good services BUT two days without WIFI that was a real handicap. The rooms are also very small and seats not comfortable. Business meetings are also quite easy with good meeting rooms
Read more
Review collected in partnership with Accorhotels.com
Hotel is new , check in was fine except that they forget to tell you that if you want to order any extra you have to make a deposit , even if of course they have already copy of your CC . Breakfast is ok , dinner was average , it is quite a mess with the 3 lifts , rooms are
Read more
Review collected in partnership with Accorhotels.com
Response from Stuart_Clay, General Manager at Ibis Styles Nairobi Westlands
Responded 1 week ago
We are pleased to have provided you a great nights sleep on our award winning Hypnos beds, providing guests with a sweet nights sleep if one of the ibis Styles key business values. I truly appreciate recieving your kind and constructive feedback, we will be sure to use this in our front office future trainings in order that our team improves and makes clearer communications. Very pleased our car service met you and provided you a safe, secure and prompt service in reaching ibis Styles Westlands. Hoping we can welcome you back to the Accor hotel brand for your next business stay.
Read more
This is a nice hotel further away from the center of the city. The security is good as they have guards at the gate as well as into the hotel. The rooms are a bit small but clean and comfortable. They provide bottles of water. If you have one included with breakfast, it is a
Read more
Response from Stuart_Clay, General Manager at Ibis Styles Nairobi Westlands
Responded 1 week ago
Thank you Dorothy for rating and commenting on your recent stay at ibis Styles Nairobi Westlands. We are pleased our freindly team provided you a clean and secure stay on your stay in Magical Kenya.
Read more
I arrived just before midnight and was greeted by the guard and a sweet young woman at the front desk. I was so surprised by the very modern room. It was clean and very compact. There is no closet, but they have hangers on the wall and I could hang my things for the next day.
Read more
Response from Stuart_Clay, General Manager at Ibis Styles Nairobi Westlands
Responded 2 weeks ago
Our rockstar team are delighted to have recieved and read your review thank you for your kind comments. We all very much look forward to welcoming you back at the end of the Month for another stay within ibis Styles Westlands. Your safety as our guests is one of our key priorities and are pleased your felt safe and comfortable, We are glad to have provided you a healthy and fulfilling start to your day with our new breakfast offering. Safe travels.
Read more
I held my birthday at the restaurant and I really enjoyed their services ,the beef sizzler was delicious and the tikka too. My better half was happy too the way the team came singing it was the best.I enjoyed the company of Centrine who happened to be friendly.
Read more
Response from Stuart_Clay, General Manager at Ibis Styles Nairobi Westlands
Responded 2 weeks ago
Thank you for visiting our Utamu Restaurant we are grateful you highlighted the service you recieved and will be sure to recognise Centrine in our montthy staff recognition meeting. Our rockstar team truly enjoy making all guests celebrations as special as possible, our menu changes regulary ahd we always have specials on offer, as we look to ensure our guests enjoy Tamu treats on all visits.
Read more
Previous
Album Categories
All photosTravellerDining Room & SuiteBusiness Centre & Event RoomsFamily and Play Areas
Photo provided by managementIbis Styles Nairobi Westlands
Guest room
Photo provided by managementIbis Styles Nairobi Westlands
Guest room
Photo provided by managementIbis Styles Nairobi Westlands
Guest room
Photo provided by managementIbis Styles Nairobi Westlands
Guest room
Photo provided by managementIbis Styles Nairobi Westlands
Guest room
PreviousNext
12345617
Do you have a fitness facility in the hotel?
Hi Ashley we are in the process of waiting for our Gym equipment to arrive from Life Fitness we have been assured by them it should be ready for guests use before May of this year. We hope to welcome you soon. Please call us on +254 (0)20 514 7500 and we will be grateful to assist you further.
0 votes
Hello there, As per my good experience in this hotel, the restaurant "Utamu" would be closed around 11:00 PM. Have a good stay bro!
0 votes
Show all answers
Thank you for enquiring on airport transfers to book please contact our reservations team our transfer charges start at usd 20 for a small car including a greeter when you arrive at either Wilson or Jomo Kenyatta airport. We hope to welcome you soon.
0 votes
"Corner room may be best. Bed is good, slightly too heavy cover, maybe ask a lighter bed cover."
"Choose a lower floor, as there is a rooftop nightclub."
"the higher you go the rooftop music will not let you sleep"
"Avoid the upper floors...floor 11 is where the Roof Too hard are and we could hear them on the 9th floor!"
"Avoid high floor if you want to sleep early due to rooftop bars music"
PreviousNext
12345611
PRICE RANGE
US$91 - US$116 (Based on Average Rates for a Standard Room)
LOCATION
KenyaNairobi
NUMBER OF ROOMS
280
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing