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West Breeze Hotel

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#43 of 164 Hotels in Nairobi
Certificate of Excellence
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1 room 2 adults 0 children
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West Breeze Hotel
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60 Reviews from our TripAdvisor Community

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Showing 58: English reviews
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Reviewed 2 days ago NEWvia mobile

I traveled to Nairobi as a solo female and I felt very safe at this hotel! There were two men guarding the gate to the hotel and the grounds were surrounded by a fence with barbed wire on top. The staff was so sweet and wonderful! Everyone was always smiling and so happy! The room I had was a lot...

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Helpful?
Thank Dominique S
Ernest K, General Manager at West Breeze Hotel, responded to this review

Dear Dominique. Thank you for taking the time to write your wonderful review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service, security and other positive aspects or our property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service,...

Reviewed 3 weeks ago

Our organization has used this establishment several times and have received great customer service during those group events. The food has usually been more than enough, a variety, and of great quality. After-sales service has been splendid, with a surprise cake to staff once in a while.

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Helpful?
Thank Gregory O
Ernest K, General Manager at West Breeze Hotel, responded to this review

Dear Gregory. Thank you very much for such a great review! We work really hard to offer the best service in the best possible environment, so I am happy to see that reflected on your last visit. It shall always be our pleasure to host you and your team! Hope to see you again soon!

Kampala, Uganda
Reviewed 6 November 2016

Welcoming and comforting. You don't miss home so much. Good reception, good people. Emma made me fully settled. Restaurant people always willing to go an extra mile for you. Will always associate myself with west breeze. Promise to breeze the facility to other Ugandans. God bless.

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Helpful?
Thank frankmugizi
Ernest K, General Manager at West Breeze Hotel, responded to this review

Dear Frank Mugizi. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. I shall also make sure that Emma gets the recognition she deserves. Looking forward to seeing you...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 12 October 2016 via mobile

A delightfully pleasant independent boutique hotel offering courteous, professional, and highly welcoming accommodation experience; staffed by friendly and helpful staff, all round. Will definitely use again - highly recommended, too.

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1Thank A TripAdvisor Member
Ernest K, General Manager at West Breeze Hotel, responded to this review

Hi there. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

Nairobi, Kenya
Reviewed 26 September 2016

Fantastic place would wish to mention the excellent customer care and the rooms are very classy.The Manager Rachel was very helpful and all the staff gave me the perfect stay.Would definitely visit again

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Helpful?
Thank raymondkitunga
Ernest K, General Manager at West Breeze Hotel, responded to this review

Dear Raymond Kitunga. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to Nairobi area gain soon, don’t hesitate to call us.

Nairobi, Kenya
Reviewed 22 September 2016

West Breeze is a basic, small yet very homely hotel.The staff from the gate, to the reception. to the restaurant to housekeeping to management are warm, bubbly, very welcoming and always ready to help. Their food is really good, their tea masala and samosas, heavenly. You might be awaken by the train on random mornings and be interrupted if there...

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Helpful?
Thank Jojowesh
Ernest K, General Manager at West Breeze Hotel, responded to this review

Dear Jojowesh, Thank you for your wonderful review! We're are so happy you had a wonderful stay and enjoyed our food especially the snacks- did you know we have now revamped our menu items, by adding new flavors and variety? Sorry about the morning rumbling noise from the train, this however happens very few times now, twice a month at...

Nairobi Region, Kenya
Reviewed 13 September 2016

West Breeze hotel is in the quiet neighbourhood of Upperhill. Once in a while there is noise from the Nyayo National Stadium which is about 500 metres away. The rooms are cozy though basic. Their dining area is small but with well cooked meals. I would recommend the pork chops. However, they need to include a ladies salon at the...

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Thank Zazorah
Rachelwahome, General Manager at West Breeze Hotel, responded to this review

Thank you for taking your time to write this beautiful review. It is with great delight that we read that you received friendly service from our team that made your visit memorable. We are working on extending our spa and hope to include a salon as per your request which we will communicate as soon as it is done. We...

Reviewed 6 September 2016

Amazing staff, especially the overnight and the watchman. He carried my luggage all the time :) The breakfast is a lot, yummy and high quality (3 COURSE BREAKFAST!!!) A little bit far from the main road, like half a mile but they do provide free transport if you need to get to town or the airport. I'd go back a...

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Thank wyn K
Rachelwahome, General Manager at West Breeze Hotel, responded to this review

Thank you for choosing to stay with us. Thank you too for finding time to post a wonderful review about our hotel . We appreciate your compliments on our staff and especially the night security guard; we will let him know that you did appreciate his assistance. Great to know that you will stay with us many other times. Welcome...

New York City, New York
Reviewed 6 September 2016

The room was spacious and clean however the bathroom was really old fashion with separate hot and cold faucets in the shower which you could never set to a proper temperature as the hot water pressure was more than the cold water; not a good experience washing. Food was below standard in their restaurant in terms of quality, taste and...

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Thank FromHarlem
Rachelwahome, General Manager at West Breeze Hotel, responded to this review

Thank you for staying with us and posting your review online. We apologize for the shortcomings in our services and property during your stay. We have noted the areas that we need to make improvements and will certainly work on them. We truly hope that you will give us another chance and be among the many who appreciate our services...

Reidsville, North Carolina
Reviewed 4 August 2016

I was a little worried about this hotel when I booked it since it was pretty inexpensive. I am not sure if it had the AC that I wanted, but the bed was indeed a king size bed which is what we had requested. The room was pretty basic, which was OK for our purposes of a one night stay,...

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Thank kat61378
Rachelwahome, General Manager at West Breeze Hotel, responded to this review

Thank you for taking your time to write a positive review of our Hotel! It is encouraging to read and get to know that despite us looking inexpensive, we deliver the promised services . We are glad to read that you found your room clean and loved the comfortable king size bed. We are sorry about the noise that came...

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
West Breeze hotel is a three star hotel located on Masaba Road, Lower Upperhill, Nairobi. It is the ideal choice for those who want a quiet accommodation close to the central business district and 20 minutes to Jomo Kenyatta International Airport (JKIA). The restaurants and bar offers food and drinks 24 hours a day. There is an inhouse barber shop and massage parlour. We also have meeting rooms for your conference needs. ... more   less 

Additional Information about West Breeze Hotel

Address: Masaba Road, Off Bunyala Road | Past NIC Bank, Upperhill Branch, Upperhill, Nairobi 00506, Kenya
Region: Kenya > Nairobi > Nairobi Central Business District
Price Range: £55 - £72 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — West Breeze Hotel 3.5*
Number of rooms: 26
Reservation Options:
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Hotel Style:
#2 Best Value Hotel in Nairobi
#19 Business Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from West Breeze Hotel staff and other travellers.
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Tralee, Ireland

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Questions? Get answers from West Breeze Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can take a safe 10 minutes walk to Nakumatt (a big convenient store)”
 of 5 bubbles gregoryo61, 1 Feb 2017 | Read review
“Very spacious and clean rooms”
 of 5 bubbles raymondkitunga, 25 Sep 2016 | Read review
“Choose a room away from the reception area.”
 of 5 bubbles Zazorah, 13 Sep 2016 | Read review
“second floor rooms are great”
 of 5 bubbles wynk2015, 6 Sep 2016 | Read review
“Check the water pressure in the rooms before selecting as well as Wi-Fi connection.”
 of 5 bubbles FromHarlem, 6 Sep 2016 | Read review
5 of 5