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Ole Sereni

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1,224 Reviews from our TripAdvisor Community

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Showing 1,139: English reviews
London, United Kingdom
Reviewed 3 weeks ago

We flew in from the Masai Mara and had four hours before check in for our London flight. This hotel is a great place to spend a few hours. The bar/ coffee shop overlooks the Nairobi National Park where the animals roam freely. We enjoyed a light meal and a glass or two of wine before going to the Airport....

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Helpful?
Thank MarisJ1611
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for choosing our services for your short stay. I am pleased to learn that your stay was pleasant and look forward to welcoming you back.

Reviewed 4 weeks ago via mobile

Visited to have a lunch with friends during visit to Kenya. A very good ambience and great view to Safari from Restaurant, though was not lucky as all animals were probably sleeping while we took lunch. Vegetarian spread is very limited but a good preparation and prompt service.

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Thank Ish G
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you for taking time to share your positive experience. We look forward to having you back with us soon.

Reviewed 4 weeks ago via mobile

I met with colleagues at this fantastic location and during my time of drinking coffee and eating dessert we witnessed herds of Zebra, Wildebeast and Gazelle walk on by the closest viewpoint of the hotel. What a moment. The hotel is well maintained and staff are polite, friendly. It is quite expensive at nearly £200 per night though it is...

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Thank TheCityNomad
San Francisco
Reviewed 4 weeks ago

We came late in the evening to Ole Sereni as part of our package with Safari Collections. We stayed in a Select Room which faces the city/street side but it didn't matter much as it was late and we were leaving early. However, the next morning the power went out when I showered and was not restored for a while...

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Thank Plumesie
Dubai, United Arab Emirates
Reviewed 5 weeks ago via mobile

Restaurant by the game park. The food is amazing, the ambience is beautiful depending on the day you can see wildlife moving around in the park. The staff know you by name the service is off high standards. I have never eaten a better onion bread in all my days of traveling the brunch is a must have.

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1Thank EveNjeri
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your positive feedback. Sunday Brunch is our prime offering and it continues to be our strength and I am glad you enjoyed this delight. We look forward to having you back with us soon.

Reviewed 5 weeks ago via mobile

Everything you could want in a hotel. This hotel is well placed next to the game park. I spent most of my five night stay sitting on the patio, having a drink, and watching the wildlife in the park. Shaddrack, the guest services representative really went out of his way to make our stay extra special. Combine all of that...

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Helpful?
Thank Robert M
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for giving us Full Points. We are grateful to you for choosing our services and look forward to welcoming you back.

Stuttgart, Germany
Reviewed 5 weeks ago via mobile

I stayed at the Ole Sereni for 5 nights for business. The location is on the edge of a game reserve, where you can see wild animals while having breakfast outside. The staff are incredibly accommodating, especially the Guest Service liaison, Shadrack. He made sure we felt at home and was very responsive to all our needs. The gym is...

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Thank mksermeno
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your positive feedback. I am very glad to learn that your stay was pleasant especially on our Gym services. We look forward to welcoming you back.

Bangkok, Thailand
Reviewed 5 weeks ago via mobile

Had the pleasure of staying one night here before our flight to Maasai Mara. A ten minute drive from the airport. Rooms are clean, staffs are friendly. Breakfast is standard. They have a very nice souvenir shop that sells good quality products. This place seems to be a favorite among flight crews as well. I would definitely return.

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Thank disalada
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you for choosing our services and I am pleased to learn that your stay was a pleasant one. We look forward to welcoming you back.

Dubai, United Arab Emirates
Reviewed 23 March 2017

Nice concept, a reel immersion in Kenya soul. For my case, I had a great experience as I've been upgraded to the Masai suite! And discovered it was the suite where prince William took Kate for their engagement! Worth trying if you travel in couple,

Review collected in partnership with this hotel
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Thank Sana C
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you for sharing your positive feedback. I am glad that you got to experience our Suite and the history behind it. We look forward to welcoming you back.

Pewaukee
Reviewed 21 March 2017

We have stayed at Ole Sereni many times over the years. The service provided by the staff is wonderful. The food just great. Our rooms very comfortable. Very convenient location adjacent to the Nairobi national Park.

Review collected in partnership with this hotel
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Helpful?
Thank Gilbert B
Ghulam S, General Manager at Ole Sereni, responded to this review

I sincerely thank you for patronising Ole-Sereni and glad to learn that your stay was pleasant . We look forward to having you back soon with us.

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ole Sereni is a premium wildlife resort strategically located just off the Mombasa road overlooking the Nairobi National Game Park. Centrally positioned between the international airport and the city center, this is the only hotel bordering the wilds of the National Park. Ole Sereni offers all comforts and services to the business as well as leisure travelers and enjoys proximity to the central business district, international organizations, financial institutions, government offices and industrial area. ... more   less 

Additional Information about Ole Sereni

Address: Mombasa Road, Nairobi 00500, Kenya
Region: Kenya > Nairobi
Price Range: £168 - £217 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ole Sereni 4.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Ole - Sereni Hotel, Nairobi Hotel Nairobi
Hotel Style:
#9 Spa Hotel in Nairobi
#13 Family Hotel in Nairobi
#14 Business Hotel in Nairobi
#16 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Ole Sereni staff and other travellers.
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Questions? Get answers from Ole Sereni staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are off corridors - try and get one far away from the doors connecting to the main stair way.”
Dom9610, 23 Apr 2017 | Read review
“Ask for a room overlooking the National Park”
stevefI4622GQ, 11 Apr 2017 | Read review
“Pick something on the park side of the hotel for a chance to see animals from your balcony.”
matthewastauffer, 5 Apr 2017 | Read review
“If you are there during day time, a room facing the park is nice, even though few animals seem to come close enough to see.”
Plumesie, 28 Mar 2017 | Read review
“Try the Masai suite”
  • Masai suite
  • Masai suite
  • Masai suite
  • Masai suite
  • Masai suite
188sanac, 23 Mar 2017 | Read review
5 of 5