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06/08/2017 07/08/2017
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    Sandton Palace Hotel

    Taveta Road, off Accra Rd, Nairobi 00400, Kenya
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    06/08/2017 07/08/2017
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    Overview
    • Excellent9%
    • Very good28%
    • Average35%
    • Poor19%
    • Terrible9%
    13 Mar 2017
    “Horrible hotel”
    26 Sep 2016
    “Good hotel in Nairobi”
    Free Wifi
    Free Parking
    Breakfast included
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Wheelchair access
    Shuttle Bus Service
    All hotel details
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    Decasa Hotel
    47 reviews
    #86 of 164 hotels in Nairobi
     
    Midview Hotel Nairobi
    2 reviews
    #95 of 164 hotels in Nairobi
     
    Marble Arch Hotel
    39 reviews
    #66 of 164 hotels in Nairobi
     
    After 40 Hotel
    31 reviews
    #8 of 265 B&Bs / Inns in Nairobi
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (21)
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    1 - 5 of 20 reviews

    Reviewed 14 March 2017 via mobile

    Reception staff-rude,unhelpful,customer service is very low.Hotel forces guests to pay for breakfast when they want room only.Room attendants-very rude.Bad wifi connection,very dirty towels.Extra water bottle is paid for where in this era? Seriously? Worst hotel cant recommend anyone there.More

    Thank 393daisym
    Response from Sandton Palace H, Public Relations Manager at Sandton Palace HotelResponded 16 March 2017

    Dear Guest, Thank you for your feedback. We however wish to make the following clarifications: 1. We sincerely value all our customers and our receptionists are trained to ensure they treat our customers with respect. 2. We do not have a bed only rate at...More

    Reviewed 27 September 2016 via mobile

    If you want to stay a center hotel in Nairobi, you can choose this hotel definitely. We arranged transfer via Sandton palace hotel from Jomo Kenyatta airport. They replied all my questions very soon. Their correspondences are very good. Also hotel is at city center...More

    Thank Tatilci C
    Response from sandton155, Public Relations Manager at Sandton Palace HotelResponded 29 September 2016

    Dear Guest, We are honored by your generous review of our hotel. We highly value our guests and it is our intention to always respond to their needs in a timely manner. Our location in the heart of Nairobi is convenient for those who are...More

    Reviewed 10 June 2016

    Again stayed at the Sandton Palace Hotel, Nairobi from 30th May 2016 and left on the morning of Sunday 4th June 2016. I was still met y the expected good hospitality. Most impressively were two employees: Nancy at the reception was ever smiling and was...More

    Thank KennedyUG
    Response from sandton155, Public Relations Manager at Sandton Palace HotelResponded 13 June 2016

    Dear Kennedy, We are glad that you enjoyed our hospitality during your stay with us. It always our pleasure to host you at our hotel. At Sandton Palace Hotel Customer service is our priority and we are happy when our customers are happy! We have...More

    Reviewed 9 February 2016

    The Palace is a lovely place, the location is more than superb, the price is quite affordable, the breakfast buffet is above average for the budget. Overall, I would recommend it for almost anyone. And, oh, it is quite secret, perfect for those getaways.

    1  Thank kimchoge
    Response from sandton155, Public Relations Manager at Sandton Palace HotelResponded 15 February 2016

    Dear Kim, Thank you for paying us a visit. We are glad that you enjoyed our services during your stay with us and we look forward to hosting you again. Kind Regards, Monica.

    Reviewed 30 December 2015

    Stayed at the Sandton Palace Hotel, and it just so happens to be one of the best kept secrets! The rooms, retailing for about $36 a night (depending on the exchange rate), are awesome; they are also very quiet. Hot showers, TV with cable...it is...More

    Thank WaWanjiku
    Response from sandton155, Public Relations Manager at Sandton Palace HotelResponded 27 January 2016

    Dear WaWanjiku, Thank you so much for your feedback. We are glad to have hosted you and look forward to your next visit. Kind Regards, Monica.

    Decasa Hotel
    47 reviews
    #86 of 164 hotels in Nairobi
     
    Midview Hotel Nairobi
    2 reviews
    #95 of 164 hotels in Nairobi
     
    Marble Arch Hotel
    39 reviews
    #66 of 164 hotels in Nairobi
     
    After 40 Hotel
    31 reviews
    #8 of 265 B&amp;Bs / Inns in Nairobi
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Breakfast included
    • Shuttle Bus Service
    • Room Service
    • Free Parking
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$78 - US$90 (Based on Average Rates for a Standard Room)
    • Room types
    • Suites ,
    • Kitchenette
    • Number of rooms
    • 105
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com and Agoda so you can book your Sandton Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi >
    • Nairobi Central Business District
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    Questions & Answers
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    Room Tips
    "Rooms facing Hilton Hotel side are recommended"
    Read review
    "upper floors are probably better, I was on 3rd and I just loved it!"
    Read review
    "Rooms facing Hilton Hotel are recommended for good viewing of Nairobi skyline."
    Read review
    "Specify the kind of room you want as you book it"
    Read review
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