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PrideInn Hotel Raphta

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Traveller (37)
Room & Suite (23)
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Overview
  • Excellent59%
  • Very good25%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“chef harry”(9 reviews)
“manager mr”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (384)
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Traveller rating
220
97
40
15
8
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LanguageEnglish
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220
97
40
15
8
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All reviewschef harrymanager mrserene environmentrestaurant serviceindian dishessecond homespecial thanksfront officeenjoyed my stayconference roomrooms are cleanroom servicebusiness tripswimming poolshort stayhome away from homewestlands
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1 - 5 of 380 reviews
Reviewed 1 week ago

It was really a splendorous experience at PrideInn Hotel Raphta with a great receptive team right from the (General Manager) Peter Ng’aNg’a to all staff members. The PrideInn team are very friendly and polite. The rooms are clean and they host a good ambiance. The...More

Thank kevinkiggs
Response from PrideInnHotels, General Manager at PrideInn Hotel RaphtaResponded 3 days ago

Dear kevinkiggs, We appreciate the time taken to share your experience. Kindly note that we were delighted to know that you found our offer and service delivery to your satisfaction and we look forward to another opportunity to be of service to you, hopefully, in...More

Hotel's Favourite
Reviewed 24 October 2017

I stayed three nights in this hotel in October 2017. It was a very pleasant experience indeed. It is not a fancy hotel but it does provide the necessary comfort and personal care necessary to make you feel at home from the moment you step...More

Thank Peter K
Response from PrideInnHotels, General Manager at PrideInn Hotel RaphtaResponded 27 October 2017

Dear Valued Guest, Thank you very much for your useful review of your experience . I am really pleased you enjoyed your stay with us. It is with such comments that motivate us to continue giving the exemplary services we pride ourselves on and improve...More

Reviewed 3 weeks ago

Excellent customer service, great ambience and impeccable facilities. Your staff have great camaraderie, conversation and attentive to clients needs. Thank you so much Serah, Cynthia, Anthony, Emmanuel, Beverly, Maureen at reception, Moureen at reception, Ben, Louis and Wilfred for making my stay memorable. The food...More

Thank _mauryrosearwa
Response from PrideInnHotels, General Manager at PrideInn Hotel RaphtaResponded 3 days ago

Dear mauryrosearwa, We appreciate the time taken to share your experience. Kindly note that we were delighted to know that you found our offer and service delivery to your satisfaction and we look forward to another opportunity to be of service to you, hopefully, in...More

Reviewed 4 weeks ago via mobile

All the staff - from reception to housekeeping and waiters- mean very well and are friendly and polite. That and the cleanliness of the rooms and good Wi-fi is why the review is 3 stars. The food is at best mediocre, the service largely incompetent....More

1  Thank Clownface10
Response from PrideInnHotels, General Manager at PrideInn Hotel RaphtaResponded 3 days ago

Dear Clownface10, We appreciate you taking the time to share your experience with us. We appreciate your review as this is what aids us in improving. Thank you and we look forward to another opportunity to be of service to you, hopefully, in the not...More

Reviewed 11 April 2018

I liked the warm reception and especially the beautiful surprise on women's day in my room. That was memorable. The staff are all very helpful. The offered their assistance and showed concern after I had had a foot injury during my stay. Serah (the short...More

Thank Beverly S
Response from PrideInnHotels, General Manager at PrideInn Hotel RaphtaResponded 3 days ago

Dear Beverly S, We appreciate the time taken to share your experience. Kindly note that we were delighted to know that you found our offer and service delivery to your satisfaction and we look forward to another opportunity to be of service to you, hopefully,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Breakfast included
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Details
Price range
US$63 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in Nairobi
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$63 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in Nairobi
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (37)
Room & Suite (23)
Dining (22)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
eabbey
4 January 2015|
Answer
Response from johnkilonzo |
Dear Eabbey, Yes your right. Regards, John wambua Front office executive Prideinn hotels and conferencing
-1
Votes
Ashley L
29 October 2014|
AnswerShow all 2 answers
Response from Eugen T | Property representative |
Dear Ashley, thank you for choosing prideinn hotel raphta as your preferred accommodation destination. kindly furnish me your flight details. one way transfer is $37
0
Votes
SarahWeston
19 October 2014|
AnswerShow all 2 answers
Response from Eugen T | Property representative |
Dear Sarah, Thank you for your interest in staying with us at Pride Inn Raphta. We have rooms and restaurant on the ground floor but currently they are not specifically designed for someone using a wheelchair. The bathroom... More
0
Votes
Room Tips
""Rooms are large with private balcony and a good sunset view.""
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"Haven away from the city hustle and bustle"
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"Best Garden venue for holding baby shower events"
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"Ask for a lady named Sarah. She will hook you up."
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