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Serene Valley Apartments & Spa

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Serene Valley Apartments & Spa
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11 Reviews from our TripAdvisor Community

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Showing 10: English reviews
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 August 2016 via mobile

I am currently staying here and I am so impressed with the luxury of these apartments. The apartments are well serviced and secure and it is almost as good as being at home. There is also a small restaurant onsite and the staff are extremely friendly and the food is not too bad. They make great Cappuccinos!!!

2 Thank Andrew G
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 March 2016 via mobile

We stayed with my husband for a week at Serene Valley apartment; I was on a business trip and he joined me. We would definitely recommend it for any business or personal trip!!The accommodation is very clean and practical; WIFi is working very well; staff is very friendly and helpful; they organized our pick up at airport in a very... More 

6 Thank Provirg
Bergen op Zoom, The Netherlands
Level Contributor
184 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 2 December 2015

For work I stayed almost two years in Serene Valley Nairobi. I have been able to see a lot of different accommodations in Nairobi where my colleagues and friends live but every time I was happy with my choice which I consider to be the best. Serene Valley is situated at walking distance to the Central Business District where major... More 

4 Thank peter m
Aylesbury, United Kingdom
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 28 September 2015

We stayed here 5-18 September and found the apartments to be of outstanding quality, immaculately clean, friendly staff, good security, ample car parking, and on site cafe which we found most useful. The room was fully equiped with every thing we needed and more, such as fridge, washing machine, dish washer, cooker, microwave, kettle, full set of cutlery, flat screen... More 

Thank Misterkenneth
Bethesda, Maryland
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 December 2014

I have stayed in Serene valley in many occasions for work and vacation with family. There is no single problem that this team can not solve for you...usually with a smile. I have had no problems and I keep coming back. I used to stay at 5 star hotels down town or around upper hill but Eunice and her team's... More 

2 Thank Z M
Mississauga, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 April 2014

I spent two months at Serene Valley Apartments while I was on an assignment in Nairobi. I've visited 10-12 different serviced apartments before and by far this is the best. Perfect location, close to CBD and yet, very quiet area. Professional sevice, very good management. Anything you need , they will sort it out for you! Cleaning, cooking, washing and... More 

1 Thank Gregory M
Cumbria, United Kingdom
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 May 2013

We choose to live at Serene Valley mainly for its location but also to the professional and friendly staff they employ. The apartments are very modern and they've really provided everything one could need, with a shop, restaurant and even spa on site (alongside the usual gym, pool, sauna and steam room). They really take care of you and have... More 

Thank 15Annemarie
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 15 February 2013

If you are coming to Nairobi for work and you are working in the vicinity of Upper Hill- I highly recommend Serene Valley. It is really the most modern apartments you'll find. All the furniture, kitchen fixing, etc, were new and in excellent condition. bathrooms are modern. One of the only places with 3 bedroom apartments. The staff are very... More 

1 Thank bkktraveler2
Co. Donegal
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 November 2012

Having read the review of the business traveller from Virginia, concerning the Serene Valley Apartments & Spa, I felt compelled to recount my experiences, so different were they! My husband and I (both in our 60s) visited this apartment complex while we were in Nairobi for a few days. Although we did not stay in the apartments, we spent a... More 

Thank Mozidotes
Haymarket, Virginia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 August 2012

My wife and 3 kids stayed at Serene Valley apartments from Aug 27,2012 to 1 Sept 2012. The quality of the apartment is ok for Nairobi standards (except for more than a few plumbing issues). The biggest issue for us was the poor treatment in the last few days of our stay. They disconnected the TV dish 72 hours prior... More 

3 Thank businesstraveller457

14 photos of this hotel

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Room/Suite (1)
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Management photos: Courtesy of the property manager

All Management Photos (5)
Hotel & Grounds (3)
Pool/Beach Area (1)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
Serene Valley Apartments & Spa combines the comforts of home with the personalized services of a modern apartment hotel. Featuring 2 & 3 bedroom apartments and penthouses, we offer furnished for the modern family. Situated in the quiet suburb of Upper Hill - Nairobi's business district - we are conveniently located close to the city center and major shopping malls. ... more   less 

Additional Information about Serene Valley Apartments & Spa

Address: 31 Kiambere Road, Upper Hill, Nairobi 00202 KNH, Kenya
Region: Kenya > Nairobi
Number of rooms: 64
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Questions & Answers

Questions? Get answers from Serene Valley Apartments & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure to have your DSTV connection tested and working. I have had few troubles upon arrival which was eventually sorted out.”
 of 5 bubbles 642zm, 16 Dec 2014 | Read review
“True, it is near to the train tracks, but hey - you are ten minutes from downtown if the traffic isn't totally backed up. The three bedroom apartments have the best views but are closer to the railway - but trains are so infrequent it isn't a major problem.”
 of 5 bubbles 15Annemarie, 23 May 2013 | Read review
“There are minor difference in the apartments that may matter to you. ie. bigger fridge, grey vs. green cabinets, etc. Higher floors offer more lovely views in the evening.”
 of 5 bubbles bkktraveler2, 14 Feb 2013 | Read review
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