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    Hilton Nairobi

    Mama Ngina St, Nairobi 00100, Kenya
    Hotel website
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    May 14
    May 15
    1 room, 2 adults, 0 children
    SAVE US$19
    US$154
    US$135
    US$138
    US$137
    Traveller (341)
    Room & Suite (128)
    Dining (55)
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    Overview

    • Excellent19%
    • Very good33%
    • Average26%
    • Poor13%
    • Terrible6%
    Travellers talk about
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
    All hotel details
    Offers from Hilton Nairobi
    Special Offer: NAIROBI WEEKEND SPECIAL
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    InterContinental Nairobi
    952 reviews
    #21 of 162 hotels in Nairobi
     
    Sarova Stanley
    1,091 reviews
    #7 of 162 hotels in Nairobi
     
    Best Western Plus Meridian Hotel
    186 reviews
    #25 of 162 hotels in Nairobi
     
    The Heron Portico
    439 reviews
    #3 of 162 hotels in Nairobi
     
    Rooms
    14 May15 May
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Traveller rating
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    Reviewed 1 September 2015 via mobile

    If you are looking for a trusted name in Nairobi then this place is ok. The location is ideal and the staff go out of their way to be helpful and friendly. The rooms however are a bit tired and dated as is the main...More

    Helpful?
    Response from martin v, General Manager at Hilton Nairobi

    Dear Guest, Thank you very much for your positive review. It was a pleasure for us having you as our guest and we are happy that you enjoyed your recent stay with us, at Hilton Nairobi. We thank you for the nice compliments appreciating our...More

    Reviewed 1 September 2015

    The Nairobi Hilton is one of those classic late sixties, early seventies concrete monoliths. It has definitely seen better days but the rooftop pool is still a place to have meetings or a casual dip. I really like it, it is oasis-like because literally only...More

    Helpful?
    Response from martin v, General Manager at Hilton Nairobi

    Dear Guest, It was a pleasure for us hosting you at the Hilton Nairobi and we are glad that you enjoyed our hospitality and customer service. We are happy to read that you felt secure and the location of our facility was to your liking....More

    Reviewed 1 September 2015

    I've now stayed at the Hilton Nairobi more than 6 times in two years. It's true that the hotel is quite old and the rooms are very very dated (and not always the cleanest). However, their prices are typically better than other similar hotels and...More

    Helpful?
    Response from martin v, General Manager at Hilton Nairobi

    Dear Guest We thank you for taking the time to share your valuable feedback with us. Our main aim being guest satisfaction and quality delivery, we do take our guests and their well being very seriously and always hope to meet your expectations. We continually...More

    Reviewed 29 August 2015

    We stayed at the Nairobi Hilton for one night at the end of our safari. The hotel is located in central Nairobi and has an airport shuttle that costs about $20 but be ware that traffic can be very bad at times so make sure...More

    Helpful?
    Response from martin v, General Manager at Hilton Nairobi

    Dear Guest, It was a pleasure for us having you as our guest at the Hilton Nairobi, and thank you very much for your nice feedback. We are delighted to hear that you enjoyed every moment of your stay and we appreciate your compliments about...More

    Reviewed 28 August 2015

    Hilton Hotel front office staff should undergo thorough customer relations training; Room rate policy should be revised to be more user friendly; It is an extortion to say that an extra person in the room pays USD 50 for bed and additional USD 40 for...More

    Review collected in partnership with Hilton Hotels & Resorts
    Helpful?
    Response from martin v, General Manager at Hilton Nairobi

    Dear guest Thank you for taking the time to share your experience about your recent stay with us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. We are very sorry you were unhappy with our...More

    InterContinental Nairobi
    952 reviews
    #21 of 162 hotels in Nairobi
     
    Sarova Stanley
    1,091 reviews
    #7 of 162 hotels in Nairobi
     
    Best Western Plus Meridian Hotel
    186 reviews
    #25 of 162 hotels in Nairobi
     
    The Heron Portico
    439 reviews
    #3 of 162 hotels in Nairobi
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Free Parking
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Free Parking
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$126 - US$173 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Spa Hotel in Nairobi
    • #26 Luxury Hotel in Nairobi
    Photos
    Traveller (341)
    Room & Suite (128)
    Dining (55)
    Pool & Beach (24)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    RachaelMcFar
    Is the room service charge 400 ksh each time you order or a one off fee?
    30 July 2016|
    Answer Show all 4 answers
    Response from rotimi o | Reviewed this property |
    I must say I'm not sure what the service charge amount is though. I last stayed early this month but can't remember how much was charged
    0
    Votes
    RachaelMcFar
    Are there restaurants and shops outside the hotel close by or would you have to drive? Also when coming out of the airport will there be taxis available to just jump into instead of pre booking? Thanks
    30 July 2016|
    Answer Show all 6 answers
    Response from Hatteras H | Reviewed this property |
    Absolutely. There are both within five minutes walk or less. There are also restaurants in the hotel.
    1
    Vote
    denisemaj
    do you offer transfers to Wilson airport and how long is the travel time to Wilson airport
    6 July 2016|
    Answer Show all 4 answers
    Response from Samehww | Reviewed this property |
    I don't know
    1
    Vote
    Room Tips
    "The top most room have the best view of Nairobi"
    Read review
    "Rooms are quite well furnished and comfortable."
    Read review
    "The higher the better"
    Read review
    "Room on the top floors to get excellent views of downtown Nairobi"
    Read review