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Nairobi Serena Hotel

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Traveller (372)
Room & Suite (112)
Dining (72)
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Overview
  • Excellent56%
  • Very good36%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (932)
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All reviewsleading hotels of the worldroom servicevery nice hotelturn down servicelong flightbreakfast buffetan oasisbusy cityrooms are comfortablegift shopsafari tripbusiness hotelmasai maramaghrebsecurityafricagym
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1 - 5 of 842 reviews
Reviewed 6 days ago

We were in Kenya for a wedding and stayed four night at Serena Hotel. I had stayed there twelve years ago and enjoyed it. The hotel is being renovated but the part we stayed in was perfect. We had the garden suite room and perhaps...More

Thank Jo B
Reviewed 1 week ago

The location is central and the rooms are very comfortable and well laid out. Staff are very friendly. The breakfast and Indian food is excellent. However, we were very disappointed with the food at the fine dining restaurant (Mandhari). Not only was in not fine...More

Thank dsbali
Reviewed 2 weeks ago

I stayed here on a business trip for 2 nights in early March 2018. This is a luxurious hotel with very well equipped rooms and several restaurants. However, the rooms, wash rooms and the hotel common areas are a bit old / dated and requires...More

Thank Waqas74
Reviewed 5 April 2018 via mobile

We were here for two nights ,the hotel is a great property with undoubtedly great food , staff is very courteous would love to stay again in this beautiful place for sure no double minds about it. Located right in the centre of the city...More

Thank rohita868
Reviewed 1 April 2018

If you are visiting Nairobi make sure you visit this amazing hotel. The staff are definitely some of the best we have encountered in our travels. Even if you don't stay at the Nairobi Serena, take advantage of their wonderful cuisine.

Thank Calvingr
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$215 - US$303 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Nairobi
#6 Business Hotel in Nairobi
#9 Spa Hotel in Nairobi
#15 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$215 - US$303 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Nairobi
#6 Business Hotel in Nairobi
#9 Spa Hotel in Nairobi
#15 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (372)
Room & Suite (112)
Dining (72)
Pool & Beach (34)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Nate05
11 January 2018|
AnswerShow all 2 answers
Response from PappyManson | Reviewed this property |
It’s downtown. I have no idea where the international convention center is. Check it out on google maps!
0
Votes
Ahmed F
17 September 2017|
AnswerShow all 8 answers
Response from angeldust54 | Reviewed this property |
we only stayed for one day and night but there is other lounges and out side space and the bar you could have meetings, lovely hotel
1
Vote
joankogo84
15 June 2017|
AnswerShow all 4 answers
Response from vivian m | Reviewed this property |
Hi Joan,question concerning job,internship,attachments can only be address by human resource management.visit the hotel website for further information or visit the hotel and talk to human resource department.trip adviser is... More
0
Votes
Room Tips
"All the rooms are simply gorgeous"
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"rooms overlooking entrance and road are noisy those overlooking the Park are better"
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"During renovation request a room as far away from the construction area....It is a bit more quiet."
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"Ask for a room overlooking the park if you like to see the big birds!"
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