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Nairobi Serena Hotel

Traveller (461)
Room & Suite (124)
Dining (94)
Certificate of Excellence
Overview
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
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Rooms
3 Feb4 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (984)
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889 results
Traveller rating
480
327
54
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12
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327
54
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All reviews very nice hotel room service lovely pool african art breakfast buffet public areas an oasis busy city rooms are comfortable central location main restaurant safari trip masai mara maghreb business security gym
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1 - 5 of 889 reviews
Reviewed yesterday

It's a good place to be for conferences. It has spacious conference rooms that can accommodate a large number. the staff is very helpful and friendly. Meals served at a pocket-friendly price. This is the best place to hold business meetings.

Date of stay: April 2018
Thank sol d
Reviewed 1 week ago

The staff is friendly and the service is top notch. I liked the serene ambiance as I enjoyed a cold drink by the pool side. The food was really amazing. The rooms are well organized and the room services is the best. I will surely...More

Date of stay: December 2018
Thank Alfred M
Reviewed 1 week ago via mobile

I stayed at the Serena for the first time in December for a business trip. I have been to Nairobi many times but this was my first time at this hotel. It is a great hotel with good WiFi, very nice food, friendly staff and...More

Date of stay: December 2018
Thank ZoeL1640
Reviewed 1 week ago

Traveling with a group of 14 can be tricky. The staff handled our reservation wonderfully and were very helpful. It took a few moments to complete check-in with a group our size, but that was to be expected. The pool was a nice relief after...More

Date of stay: December 2018
Thank tkoverall
Reviewed 2 weeks ago via mobile

Their sales department that does the reservation and excursions trips are horrible, they planned 2 days for us in Nairobi in places that were closed on the day of the visit in one case and too short in the case of Nairobi national park !(...More

Date of stay: December 2018
Thank 964isams
View more reviews
About
Description
Justly famed for its exceptional standards of efficiency, service and five-star hospitality, the elegantly sophisticated Nairobi Serena Hotel is a member of the 'Leading Hotels of the World'. Despite More its pivotal central hotel location in Nairobi, Kenya, the Nairobi Serena remains true to its title and offers an oasis of serenity amidst the bustle of one of Africa's most vibrant capital cities. Offering a wide range of dining experiences, The Nairobi Serena is also renowned for its 'Mandhari' fine-dining restaurant, which is universally acknowledged as one of Kenya's finest. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Wheelchair access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
183
Price range
US$212 - US$300 (Based on Average Rates for a Standard Room)
Location
Kenya > Nairobi
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
183
Price range
US$212 - US$300 (Based on Average Rates for a Standard Room)
Location
Kenya > Nairobi
Photos
Traveller (461)
Room & Suite (124)
Dining (94)
Pool & Beach (37)
Business Centre & Event Rooms (7)
Nearby
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Nearby RestaurantsSee all 754 nearby restaurants
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Nearby AttractionsSee all 777 nearby attractions
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Questions & Answers
Ask a question
Inspire828735
25 October 2018|
AnswerShow all 2 answers
Response from martinab381 | Reviewed this property |
yes
0
Votes
lindajp
22 June 2018|
AnswerShow all 2 answers
Response from RichardMPeters | Reviewed this property |
It’s about 12miles and an almost a single road the entire way. Nairobi traffic can be terrible though. Arriving late evening on a Saturday I’ve done the drive in 25 minutes. Leaving to go home late evening also on a... More
2
Votes
Nate05
11 January 2018|
AnswerShow all 2 answers
Response from PappyManson | Reviewed this property |
It’s downtown. I have no idea where the international convention center is. Check it out on google maps!
0
Votes
Room Tips
"higher floors are less prone to street noise"
jadedtravelista
16 Nov 2018
Read review
"Can't go wrong with the accommodations, staff and food!"
TravelOftenNJ
13 Nov 2018
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"The best view would be a room overlooking the public park"
phil-krop
24 Oct 2018
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"Staff are all friendly and smiles. Buffet has great selections."
Kosing2015
12 Aug 2018
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