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Fairmont The Norfolk

Harry Thuku Rd, Nairobi 00200, Kenya
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Apr 9 Apr 10
1 room, 2 adults, 0 children
SAVE US$21 US$234*US$213*
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Traveller (384)
Room & Suite (71)
Dining (20)
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09/04/2017 10/04/2017
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    Overview

    • Excellent52%
    • Very good32%
    • Average8%
    • Poor4%
    • Terrible1%
    Travellers talk about
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
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    Offers from Fairmont The Norfolk
    Special Offer: 3 NIGHTS FOR PRICE OF 2
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    Rooms
    09/04/2017 10/04/2017
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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
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    All reviews tatu restaurant lord delamere terrace cin cin bar old world charm this lovely hotel heated pool an oasis gift shop colonial style busy city breakfast buffet east africa safari trip masai mara beautiful grounds central nairobi kenya security mosquitoes
    Reviewed 2 days ago

    I stayed one week at Fairmont hotel and was happy here. it's in a quiet and save area just at the university of Nairobi. Reception, Restaurant all staff has been helpful, friendly and real sweet. Patricia make my Cappucino every morning with love. They all...More

    Helpful?
    Hotel's Favourite
    Reviewed 4 weeks ago

    Given its reputation, the Norfolk could be expected to rest on its laurels, but it never does. And if you think it's out of your price range, check out their web site and price a stay for 3 night or more, you'll be pleasantly surprised....More

    Helpful?
    Response from Moshi P, General Manager at Fairmont The Norfolk

    Dear queencharlotta, Many thanks for your detailed review on Fairmont The Norfolk. The team and I are delighted to read that you had an outstanding stay with us. It is also a pleasure to note that you enjoyed the ambience, charm and facilities of this...More

    Reviewed 1 week ago

    After over 30 years of dreaming I finally got to stay here. It was fabulous. The rooms are clean and spacious and very comfortable. There are gardens and a swimming pool and we had a small terrace onto the garden. We ate at random times...More

    Helpful?
    Response from Moshi P, General Manager at Fairmont The Norfolk

    Dear Zippyandthepenguin, Thank you for actualizing your dream to stay at Fairmont The Norfolk after over 30 years. We are honoured. We are very pleased to read that you enjoyed your stay; especially the security, good service, good food and helpful staff. We always welcome...More

    Reviewed 1 week ago

    I had the opportunity to stay twice in the Fairmont Norfolk in February this year. On both occasions the service was very kind and supportive and met all the expectations a guest can have of such a place. The atmosphere of the hotel makes you...More

    Helpful?
    Response from Moshi P, General Manager at Fairmont The Norfolk

    Dear BerndEKappel, Thank you very much for taking the time to write to a review on Fairmont The Norfolk. We appreciate that you had the opportunity to stay with us twice last month. We are delighted to read that during both occasions you enjoyed the...More

    Reviewed 1 week ago

    Staff are extremely friendly and helpful. Everyone there went out of their way to make me feel welcome. Rooms are spacious and well appointed. Bed is very comfortable and the AC works well. Good location, right near the university and downtown. Good security measures, so...More

    Helpful?
    Response from Moshi P, General Manager at Fairmont The Norfolk

    Dear Stephen T, Many thanks for taking the time to review your recent stay at our property and most of all for sharing your feedback. We are so pleased that you were happy with the staff, facilities, security, food and overall service. However, please do...More

    About
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Free Parking
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Photos
    Traveller (384)
    Room & Suite (71)
    Dining (20)
    Pool & Beach (5)
    Nearby
    Nearby Restaurants
    Tatu Restaurant
    188 reviews
    .05 miles away
    Tapas Ceviche Bar Nairobi
    86 reviews
    .36 miles away
    Kengeles Lavington Green
    63 reviews
    .36 miles away
    Lord Delamere Terrace
    61 reviews
    .01 miles away
    Nearby Attractions
    Nairobi National Museum
    823 reviews
    .31 miles away
    Jamia Mosque
    33 reviews
    .51 miles away
    Snake Park
    146 reviews
    .26 miles away
    Jeevanjee Gardens
    20 reviews
    .42 miles away
    Questions & AnswersAsk a question
    BK112111
    Hi Fairmont The Norfolk, I am planning our trip to Kenya. I read about your free shuttle to and from Jomo International Airport. Is this offered every hour? Our flight leaving Nairobi is 5:00AM, I assume we have to leave the hotel by 2:00AM or so, do you still offer the free shuttle at that time?
    20 March 2017|
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    mangophilippines
    HI! We are planning to go to Nairobi in June. May I know if this hotel provides safari tour to guests? thanks maria
    4 January 2017|
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    Sylvia M
    hey Norfolk . can someone access the heated swimming pool without checking in . prices please
    29 December 2016|
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    Room Tips
    "I was not so happy in the wing with no 7.. on left side, I prefered to wing right side no 4.."
    Bruno G, 2 days agoRead review
    "We had a ground floor room for accessibility and it was perfect"
    Zippyandthepenguin, 7 days agoRead review
    "If you can try to get a court yard view."
    Tony M, 12 days agoRead review
    "Courtyard view!"
    Cathy R, 19 days agoRead review
    "As the headline says, be sure to ask for a courtyard room"
    dvandjay, 20 days agoRead review
    "We chose the room one up from standard and really liked it."
    Grams98, 1 month agoRead review
    "Close to the National Park, Luxurious, Amazing Guest Service Team!"
    trishgayton1980, 1 month agoRead review
    "Room overlooking the lovely gardens"
    sswf224, 1 month agoRead review
    "Old part of the hotel is nice. The newer rooms have outside gardens."
    BridgettSF, 1 month agoRead review
    "I suggest no booking this hotel at all"
    JohnBreit, 2 months agoRead review
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