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06/08/2017 07/08/2017
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    Fairmont The Norfolk

    Harry Thuku Rd, Nairobi 00200, Kenya
    Hotel website
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    Best prices for your stay
    06/08/2017 07/08/2017
    US$278
    US$220
    SAVE US$58
    US$227
    US$228
    Traveller (402)
    Room & Suite (71)
    Dining (20)
    Overview
    • Excellent54%
    • Very good32%
    • Average8%
    • Poor4%
    • Terrible2%
    Travellers talk about
    Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
    Offers from Fairmont The Norfolk
    Special Offer: FAIRMONT MOMENTS OFFER
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (992)
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    There are newer reviews for Fairmont The Norfolk
    See the most recent reviews

    11 - 15 of 910 reviews

    Reviewed 1 week ago

    Having lived in Kenya 30 years ago, the Norfolk was the tops. Staying there now was a dream, and I was very happy to see that the revamping and updating did not diminish the wonderful charm and character of this colonial hotel. The facilities are...More

    Review collected in partnership with fairmont.com
    Thank Thomas R
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 3 days ago

    Dear Thomas R, Thank you for choosing to stay at Fairmont The Norfolk after almost 30 years. We are humbled to hear that staying with us was your dream and we greatly appreciate your feedback. We look forward to seeing you on your next trip...More

    Reviewed 1 week ago

    They say that the Norfolk was regularly visited by MauMau revolutionaries during the 1950s uprising against the British. They did so on horseback, cocking a snook at the imperial rulers, but without setting off bombs and the inevitable clampdown. Nowadays, the hotel is heavily protected...More

    Thank Monty M
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 3 days ago

    Dear Monty M, Thank you for taking time to give us feedback, following your recent stay. We are happy to note that you were pleased with our location and that you enjoyed facilities on offer, especially the breakfast. The low rise layout of the hotel...More

    Reviewed 1 week ago

    You had to pay for a basic necessity like water! Being a hotel chain I would of thought that they would've supplied water for you. It was 7 US dollars for a litre of water. I was very unhappy about this.More

    Review collected in partnership with fairmont.com
    Thank U8608NQbenjaming
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 3 days ago

    Dear U8608NQbenjaming, Thank you for taking the time to review your recent stay with us and we appreciate your feedback. We are very sorry to read your comments on the water. We would like to clarify that we do provide a total of 1.5 litre...More

    Reviewed 1 week ago via mobile

    Originally built in 1904 this was an amazing brunch. The atmosphere was open and clean, the architecture reminding me of the Bahamas. The food was sumptuous and the presentation amazing! Endless Bloody Mary's and Champagne hit the spot as well! The staff was excellent and...More

    Thank PappyManson
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 3 days ago

    Dear PappyManson, Thank you for joining us for Sunday Brunch and for taking the time send us your feedback. We are delighted to note that you enjoyed the food and beverage offerings and ambience of the Sunday Brunch. Thank you too for recommending us to...More

    Reviewed 2 weeks ago

    We were treated like royalty from start to finish. The setting is surreal, it is all very very colonial and striking. The room was superb and the bed a monster. Good selection of creams and lotions for the guest, especially the mosquito repellant cream.More

    Review collected in partnership with fairmont.com
    Thank shazbatz
    Response from Moshi P, General Manager at Fairmont The NorfolkResponded 3 days ago

    Dear shazbatz, Thank you for staying with us and for taking the time to review your recent stay with us. We are delighted to note that you enjoyed the Ambience of the property and experience of the facilities was to your satisfaction. The team will...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Shuttle Bus Service
    • Free Parking
    • Multilingual Staff
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$185 - US$634 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Family Hotel in Nairobi
    • #7 Business Hotel in Nairobi
    • #7 Romantic Hotel in Nairobi
    • #11 Luxury Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 170
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Fairmont Hotels, Travelocity, Orbitz, Priceline, Hotels.com, TripOnline SA, Cancelon, Hotwire, getaroom.com, HotelQuickly and Evoline ltd so you can book your Fairmont The Norfolk reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    • Also Known As
    • Fairmont The Norfolk Hotel Nairobi ,
    • Fairmont Hotel Norfolk ,
    • Norfolk Hotel Nairobi ,
    • Fairmont Hotel Nairobi ,
    • Norfolk Nairobi
    Add Photo Photos
    Traveller (402)
    Room & Suite (71)
    Dining (20)
    Pool & Beach (5)
    Hotel & Grounds (298)
    Bathroom (22)
    Business Centre & Event Rooms (3)
    Family and Play Areas (2)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Mickeymwas
    10 July 2017|
    Answer
    Response from JohnBreit | Reviewed this property |
    Rack rates usually published on their website. If you are a local ask about resident rates. John
    0
    Votes
    Gloria S
    29 March 2017|
    AnswerShow all 4 answers
    Response from Bibek S | Reviewed this property |
    Sorry No Idea
    1
    Vote
    Room Tips
    "It's a relatively quiet hotel, so no need to be housed in the more remote rooms, which can be a trek..."
    Read review
    "Unless you book a garden view room, you will look out to an alleyway."
    Read review
    "Looking out onto the garden is lovely"
    Read review
    "The further back on the property you go the more beautiful your surrounding will be.."
    Read review
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