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Sarova Stanley

Traveller (516)
Room & Suite (230)
Dining (76)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Kenya’s first luxury hotel, Sarova Stanley opened its elegant doors in 1902. Since then, it has been making history- hosting royal safaris and legendary personalities such as Edward Prince of Wales and Ernest Hemingway. Today, as the hotel enters its second century, it continues to maintain its unique heritage and provides state-of-the-art services and facilities for business and leisure travelers. All guestrooms are a blend of luxurious Victorian grandeur and modern comfort.
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Property amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Wheelchair access
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Room features
Family Rooms
Minibar
Non-Smoking Rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Historic Hotel
Centrally Located
HOTEL CLASS
1,333Reviews
660Photos
12Q+A
100Room tips
Traveller rating
  • 735
  • 446
  • 96
  • 31
  • 25
Time of year
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Popular mentions
the location is great with its accessibility being in town. they had good customer service with good food and variety of African dishes. I specifically loved the meat.There is tight security in the place. Clean rooms
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+5
One of the best breakfast enjoyed in town with family.thanks stanley team for such a warm welcome.nice choices on fresh fruits,poached fruits,flavoured yogurt,bread display,cereals off course....over all outstanding experience.
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I stayed one night on route to the Mara. Hotel has excellent security for people and their luggage each time you enter. Lobby is filled with staff to assist, which can be a bit overwhelming, but their intentions are good. Check in was easy and my room was very nice, clean and
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Response from Paolo M, General Manager at Sarova Stanley
Responded 3 days ago
Dear Guest, Thank you for taking your time to review us; we are truly delighted to hear such positive comments about your stay with us. We are also humbled by your appreciation of the security systems in place at the Sarova Stanley, your safety is of the utmost priority to us. I was sorry to hear of the experience you had with the taxi company we use, I am happy however that you pointed it out as it gave us an opportunity to address with our partners and promptly rectify. Thank you again for your comments and we hope to host you again.
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I had some clients coming into Nairobi and wanted a City Tour. I contacted Sarova about bringing them for the Heritage Tour and they graciously fit us in, last minute. I have partaken the Heritage Tour before and I am glad that they’ve maintained their great Tour standards. Out
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Response from Paolo M, General Manager at Sarova Stanley
Responded 1 week ago
Dear Guest, Many thanks for your review. As a luxury Heritage hotel, we take pride in our history and that of the destination, Nairobi. We thank you for taking time to walk with us through the story of our journey that started in 1902. We look forward to sharing more with you during your next visit.
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We stayed in the hotel for about a week, and our overall impression was great. We came in very early for check-in and they still managed to let us in without charging anything extra. Plus, 1 day after we checked out (had to go stay elsewhere outside the city), they allowed us to
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Response from Paolo M, General Manager at Sarova Stanley
Responded 1 week ago
Dear Guest, Thank you for taking time to share your feedback with us. We are excited that you shall stay with us again and we look forward to your return. It is encouraging to read that we exceeded your expectations through-out your experience. The team at Sarova Stanley always strives to offer genuine care and comfort so that our guests may have wonderful memories of their stay. Once again thank you and look forward to your next stay with us.
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Good Afternoon, We provide valet service for all our guests, there are different designated areas to park the vehicles by our valet drivers. Should you require more information, please feel free to contact me.
0 votes
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Dear Lisamarie, Greetings from Sarova Stanley and thank you for your inquiry. We are located 18kms/11mi. from Jomo Kenyatta International Airport, within Nairobi's CBD. We have an option for triple room accommodation. Please do not hesitate to contact us directly for any assistance. We look forward to welcoming you. Kind regards, Paolo Marro
0 votes
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Dear Scott Neilson, Receive greetings from Sarova Stanley and our utmost appreciation for your consideration in making us your preferred hospitality partner for your upcoming visit to Nairobi. We do offer transfer services from the airport to the hotel and vis versal. We have a total of three options ranging from Hotel taxi to executive services. The price range for single person starts from USD 30 whilst shared services starts from USD 25 per head. Kindly let us know if we shoudl proceed and make a booking for you. If yes, please advice on your flight details to facilitate the same. We look forward to hosting you in the near future.
1 vote
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Dear Scott Neilson, Receive greetings from Sarova Stanley and our utmost appreciation for making us your preferred hospitality partner for your upcoming visit to Nairobi. We apologize for the trouble that you are experiencing with our reservations email. We are checking from our end to ascertain if the challenge is here. We have noted your request and made the pickup booking accordingly. You will be met at the airport by one of our airport representatives on arrival and they will gladly assist you in any way you may require. They will then escort and usher you into the waiting hotel vehicle. You will be able to identify them as they will be holding paging board with your name on it. Should you wish to contact them upon landing, you can reach them directly on +254 (0)722205978. We also have a duty manager reachable 24hrs on +254 (0) 733298504. We wish you good health and a safe flight when time comes.
0 votes
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Are breakfasts included in the room price?
Dear Guest, Greetings and thank you for your inquiry. Breakfast is included in bed and breakfast rate. Regards, Sarova Hotels
1 vote
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"top floors you get to see Nairobi wholly"
"pretty similar views from all rooms"
"Executive rooms are very nice"
"You can decide to use the stair case to the top floors if your room is loacted there as a way of exercising."
"Swimming Pool is on 5th floor, with nice menu and bar"
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PRICE RANGE
US$130 - US$221 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sarova stanley hotel nairobisarova stanley nairobi
LOCATION
KenyaNairobi
NUMBER OF ROOMS
214
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