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Heri Heights Serviced Apartments

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Traveller (32)
Room & Suite (20)
Dining (8)
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Overview
  • Excellent56%
  • Very good29%
  • Average9%
  • Poor0%
  • Terrible6%
Travellers talk about
“state house”(6 reviews)
“palm cafe”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (97)
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Traveller rating
52
26
8
0
6
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LanguageEnglish
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52
26
8
0
6
Show reviews that mention
All reviewsstate housepalm cafeapartment was cleanserene environmentquiet neighborhoodsecurity teambreakfast is servedweek stayhome away from homebeautiful propertylate at nightenjoyed our stayswimming poolarboretumaptsamenitiesgate
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1 - 5 of 92 reviews
Reviewed 2 days ago

My experience was quite remarkable! the place is serene, amazing staff who go a milestone to make sure that the guests get what they need and expect. The food was delicious, the amenities are updated , the staff - one word- Helpful. A Big thank...More

Thank Sylvia A
Response from WilliamNdoto, General Manager at Heri Heights Serviced ApartmentsResponded today

Dear Sylvia, Thank you for the positive feedback and we are glad you had a successful baby shower. Looking forward to your future visits. Kind regards, William Ndoto General Manager

Reviewed 3 days ago via mobile

We held a baby shower at the terrace of the Palm Cafè recently and had an unforgettable experience! The food was delicious, and more than enough for the 25 of us thanks to Chef Frank! The staff on duty at the restaurant were so helpful...More

1  Thank njerikaz9
Response from WilliamNdoto, General Manager at Heri Heights Serviced ApartmentsResponded today

Dear Njeri, Thank you for the positive feedback and we are glad you had a successful baby shower. We are happy to be of service and look forward to your future patronage. Kind regards, William Ndoto General Manager

Reviewed 1 week ago

Spacious apartment, the ambiance was amazing and the staff were very very nice.Best part is the garden and the pool area where you find a pool/kitchen bar. Great place to host weddings, birthdays, graduation parties etc

Thank Mwendwa K
Response from WilliamNdoto, Manager at Heri Heights Serviced ApartmentsResponded 5 days ago

Thank you for taking the time to review us,we do highly appreciate your feedback.We are happy to know that your stay here at Heri Heights was great.Thank you for choosing to stay with us and we look forward to your next visit.

Reviewed 7 April 2018 via mobile

Service Apartments without any basic amenities. They will not provide things like good internet, water dispenser, Fan and etc. This is more insects friendly environment and the management is not at all customer friendly. Most importantly, they will not listen your cries and they will...More

Thank MelvinAnand
Response from WilliamNdoto, General Manager at Heri Heights Serviced ApartmentsResponded today

Dear Melvin, Thank you for the feedback and we regret we were unable to meet your expectations. We look forward to upgrading our offering as per your suggestions. Kind regards, William Ndoto General Manager

Reviewed 7 April 2018 via mobile

When it rains, forget internet. Complain about it & nobody cares. Expect weird insects in room, living dangerously. Get ready to sweat, no fans. Ask for one, nobody cares. Customer service can’t be worst.

Thank reachramki
Response from WilliamNdoto, General Manager at Heri Heights Serviced ApartmentsResponded today

Dear Sir, Thank you for the feedback and we regret we were unable to meet your expectations. We look forward to upgrading our offering as per your suggestions. Kind regards, William Ndoto General Manager

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Concierge
Conference Facilities
Room amenities
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$95 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$95 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (32)
Room & Suite (20)
Dining (8)
Pool & Beach (6)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"best view is when the balcony is facing the pool"
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"Quiet and easily accessible"
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"Lots of stairs and we didn't see signs of any lifts so be careful with heavy/lots of luggage."
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"Not sure about the rooms but the restaurant is ideally located"
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