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Grand Royal Hotel

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Overview
  • Excellent0%
  • Very good34%
  • Average33%
  • Poor11%
  • Terrible22%
  • 13 Jul 2018
    “Worst hotel experience”
  • 9 May 2017
    “Mr S”
General Warungi Street Eastleigh, P.O. Box 40639 - 00100, Nairobi Kenya See on map
AMENITIES
Air Conditioning
Restaurant
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Reviews (9)
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1 - 5 of 9 reviews
Reviewed 13 July 2018 via mobile

Firstly we have arrived at this hotel at about 10pm and booked 2 rooms for a night as we went to the rooms they were very dirty and one bedroom had no light, the bed sheets weren’t clean and the other room had a smell...More

Thank Idris M
Reviewed 9 May 2017 via mobile

Spending 10 nights in this hotel was nightmare,the girls at the reception were very rude and also they lack knowledge of customer service plus most of time lifts out of service,room TV faulty,bathroom slideing glass door rusty not closing propely, many leaks in toilet sink...More

4  Thank sugule
Reviewed 23 July 2016

This hotel is a contrast to the location, where it is bustling, noisy, crowded and sometimes hot outside. In comparison to other hotels in the city centre of the same grade, it offers more space and it is quite cool with free wifi and an...More

Thank _gmelvines
Reviewed 19 July 2016 via mobile

I had worst experience in that hotel.paid for two weeks ahead.sink was leaking lights was not working. I went to the reception to ask if they can fix it.they said they are going to send somebody.nobody came. After 3 days I went back to ask...More

Thank abass615
Reviewed 28 October 2015 via mobile

I was here for about 30 days; the hotel has averagely good facilities, Gym, Wifi, Restaurant, Travel bureau, Steam bath etc.. It's clean although some rooms have peeling paint, and the bathroom don't drain well. The neighborhood was extremely dirty then, although the road was...More

Thank Dr_Andrew_Okello
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About
Description
Hotel Amenities
HOTEL FEATURES
 
HOTEL STYLE
Number of rooms
164
Location
KenyaNairobi
Nearby
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Questions & Answers
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Room Tips
"Rooms on the lower floor are quite convenient since the lift is not convenient during full bookings"
_gmelvines
23 Jul 2016
Read review
"Just be prepared mentally as you to the locality of the hotel."
Promise053
9 Aug 2014
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"Take earplugs if street noise bothers you--"
GordonMath
5 Feb 2014
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"Book early!"
pky_pook
2 Oct 2013
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