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Windsor Golf Hotel and Country Club

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Windsor Golf Hotel and Country Club
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286 Reviews from our TripAdvisor Community

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Showing 266: English reviews
Reviewed 17 July 2015 via mobile

The hotel is very big and has a colonial feeling. But not old fashioned. The staff is really friendly and very helpful. The rooms are great. I think most of the rooms had a view on the golf. Wi-Fi is working good. The food is excellent and surprising. Sitting outside is lovely because there always something moving. In the early...

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Helpful?
Thank Arjen D
Marc V, General Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear Arjen D, We are glad you took time to review our hotel and that your experience was memorable, From our friendly helpful staff, spacious rooms, broadband free wifi, excellent food, a perfect view of the 18 hole golf course and much more makes Windsor Golf Hotel & Country Club a home away from home. We look forward to hosting...

Chester, United Kingdom
Reviewed 10 July 2015

The grounds (golf course) are lovely, the room was big and had a kind of 'colonial' feel, dark furniture and wooden floors. There was a problem with the polished floors though, loose rugs nearly killed me and don't dare walk on them in socks!! The biggest turn off was the fact there was no air conditioning (yes an hotel in...

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Helpful?
1Thank 35Hunter
Marc V, General Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear RedHunter1935, Thank you for taking time to review our resort. We are Nairobi's only golf hotel and our expansive serene landscape puts us in a class of our own. We value your feedback on every area you have mentioned and just to let our visitors know, for now, all our rooms have in them a mobile stand alone fan...

Nairobi, Kenya
Reviewed 9 July 2015

Beautiful campus, restaurant, meeting venue and hotel with a nice golf course. The place is kept beautifully and had a fantastic ambiance. Food was excellent to say the least with impressive service. The meeting venue was also decent.

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Helpful?
Thank SaumyaAnand
Marc V, General Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear SaumyaAnand, We thank you for your kind review of our hotel and ask you to consider visiting us again and again. A lot goes into keeping the resort at the standard you have experienced and it gives us joy that you appreciate that. Thank you and karibu tena

Nairobi, Kenya
Reviewed 5 July 2015 via mobile

Beautiful setting and country club ambience but the lunchtime service is very very slow. Over one hour for club sandwich and chips? Kitchen management needs an overhaul. Good place to come for a beer on the terrace and watch the golfers at the 1st and 18th.

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Helpful?
Thank thomas Y
Marc V, General Manager at Windsor Golf Hotel and Country Club, responded to this review

We thank you for taking time to review our hotel. We have noted your dissatisfaction in your last visit and want to assure every guest that our staff strive to give the best level of service to you. A Kenyan beer at the terrace is a perfect way to end a day as you watch golfers finish their round of...

Reviewed 27 June 2015 via mobile

Arrived from Juba for a workshop. It seems to arrive to heaven, great location, very nice golf course. Rooms are nice, great shower. Good food and friendly staff. Room service is quick, the meeting rooms are also very nice. Not too far from the UN office, 15 minutes by taxi.

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Helpful?
1Thank Ramses1970
Marc V, General Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear Ramses1970, We are glad that you appreciate the beauty and high level of service found at the Windsor Golf Hotel and Country Club. We believe that the resort is a perfect location for every type of traveller (business or leisure), individuals, groups or families. We look forward to hosting you again .

Reviewed 13 June 2015 via mobile

Given that my title has the name lousy in it you can say my dinner was interesting. First off the wait was too long. We had to ask for our meals to be brought out. The lamb was hard. The linguine had unexpected clam shells inside the dish however when I asked about what seafood was in the dish prior...

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Helpful?
Thank Safari6972
Marc V, General Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear Safari6972, Thank you for the taking time to write a comment on your food experience. It is unfortunate that we did not meet your level of expectation as you have indicated, however we have discussed your review with our team of chefs and Waiters as they are tasked to always deliver top-notch service to our guests. We have a...

Reviewed 13 June 2015 via mobile

Visited this fine establishment to have birthday dinner. Drove all the way from Karen to Windsor for a good Steak. To my disappointment there was no Tbone. So I opted for a sirloin with mushroom sauce. Steak was dry and go a jour sauce not the mushroom I wanted. My nieces lamb was hard and dry. Wife's rib eye was...

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Thank Stephen M
Marc V, General Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear Stephen M. We thank you for the review made and we appreciate the fact that you drove from the other side of the city to come to the Windsor. We have noted your experience and shared with our chefs and service teams who have standards to look after. We however noted that you greatly appreciated the home made Belgian...

Reviewed 12 June 2015 via mobile

On my stay at Windsor, during the Maputo Plan of Action civil society review I enjoyed very quite moments leading to a very productive seminar without distraction. I am very content with their security, from the main entrance gate to security around the buildings and rooms. I was also satisfied with food I had and their internet(WIFI) was very strong....

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Helpful?
Thank Khotso M
Marc V, General Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear Khotso, We are glad you enjoyed your stay at the resort and thank you for the time you took to make the review. Security is a global issue and we have taken several measures to improve our guest's security with in the hotel. With the hotel being 12 km from Nairobi CBD, we encourage our guests to consider planning...

Mbabane, Swaziland
Reviewed 11 June 2015

OVERALL IMPRESSION: This is one of the few hotels I have been to with excellent customer services. The hotel staff are always smiling and very helpful at all times- they go out of their way to ensure guests have a wonderful stay. Reports of any issues that need to be addressed are attended to immediately. The hotel has a very...

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Helpful?
Thank Caspian C
Marc V, General Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear Caspian C, We are thankful for the time you have taken to update a review about our resort. We also appreciate you for speaking highly about our staff as they are always ready to serve all our guests to ensure maximum comfort. We pride ourselves in having the best golf course in Kenya and many attest to that. We...

Nairobi, Kenya
Reviewed 21 May 2015 via mobile

Today's lunch wasn't great like the other days, maybe you can improve in it by working extremely hard. But keep it up though I love your services and your employees are great. will definitely come there again and again and again.

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1Thank juanmuriango
Marc V, General Manager at Windsor Golf Hotel and Country Club, responded to this review

Dear Juanmuriango, We are thankful for your review and look forward to your next visit. There is an Irish proverb that says “Laughter is brightest in the place where the food is.” We always strive to ensure our guests have a memorable food experience and with that in mind our team of chefs have taken note of your comment. Thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
Food & drink at the hotel
The Conservatory
The Conservatory
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
Official Description (provided by the hotel)
The Windsor Golf Hotel & Country Club is Africa's leading Golf Resort having in it Kenya's best golf course. The resort is a mere 15 minutes drive from Nairobi's central business district and 45 minutes from the main airport. This Nairobi's leading 5 star golf hotel has a cluster of impressive Victorian style buildings with 130 deluxe rooms comprising of twins, doubles, studio suites and cottages all overlooking the spectacular 18-hole championship golf course. With a 16-hour business center, free wi-fi internet access in all rooms and public areas (for resident guests), jogging track, tennis & squash courts, heated pool among other facilities ensure you and your family won’t miss a moment of excitement. Our greatest asset is SPACE, a SERENE AMBIENCE and YOU our most valuable guest. ... more   less 

Additional Information about Windsor Golf Hotel and Country Club

Address: Kigwa Road, off Kiambu Road, | P.O. Box 45587, Nairobi 00100, Kenya
Region: Kenya > Nairobi
Price Range: £178 - £249 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Windsor Golf Hotel and Country Club 5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Windsor Hotel And Country
Hotel Style:
#22 Business Hotel in Nairobi
#30 Luxury Hotel in Nairobi
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Questions & Answers

Questions? Get answers from Windsor Golf Hotel and Country Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all overlook the golf course”
 of 5 bubbles mykem834, 17 Mar 2017 | Read review
“rooms that are upstairs have minimal movements and provide a better view of the golf course.”
 of 5 bubbles ruthiekm03, 2 Mar 2017 | Read review
“Cottage stay was worth every penny spent especially with the golf course view”
 of 5 bubbles mugwe2mm, 14 Feb 2017 | Read review
“don't bother asking for good rooms. All their rooms are terribly old and neglected”
 of 5 bubbles H3819VKmarkm, 29 Dec 2016 | Read review
“in another hotel”
 of 5 bubbles RomeSicaro, 15 Nov 2016 | Read review
5 of 5