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The Heron Portico

Jumia TravelUS$104*
View Deal
#5 of 164 Hotels in Nairobi
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$145*
US$104*
Great Deal
US$137*
US$124*
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The Heron Portico
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461 Reviews from our TripAdvisor Community

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Showing 430: English reviews
Reviewed 31 December 2016

Our stay was made to feel at home by the staff, so helpful and kind, always cheerful. Our first encounter with Heron Portico ever was with Caesar at the reception,and his warm demeanor made me bring my family again. The breakfasts buffet has a wide variety and always hearty with Chef Festus making special omellete. We got a beautiful spacious...

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Helpful?
1Thank Debbie N
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Thank you for sparing your valuable time to endorse The Heron Portico on TripAdvisor. We are very happy that you had a wonderful stay and that you were impressed by the warm and friendly service provided by the team and especially by Caesar and Festus. The ladies and gentlemen who work at The Heron Portico are indeed our...

Belgrade, Serbia
Reviewed 30 December 2016 via mobile

This Hotel become my home. I visit Kenya 6-7 Times in a year and this hotel is always my choice. Love everything about it- gym,heated pool,rooms,restaurants,service,food. Staff is very friendly. Special thanks to manager Branko and chef Milosh.

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Helpful?
Thank Aco B
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear guest, Thank you for taking the time to share your wonderful feedback about The Heron Portico, Nairobi. We are extremely delighted to have you as an “ambassador” for The Heron Portico. It is indeed a true pleasure to read that you had a wonderful time with us and that you highly recommend all guests to try our hotel for...

Nairobi, Kenya
Reviewed 29 December 2016

My experience of your hotel is that it is one of those places where you feel like you are just instantly comfortable and at ease. All my interactions with the hotel staff is that they are really friendly, helpful and warm. They make the someone feel instantly welcome and with the great decor also so serene it has an overall...

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Helpful?
Thank SusanGKe
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, It was a pleasure to have you stay at the Heron Portico and we thank you for sparing your valuable time to review us on Trip Advisor. We make every effort to maintain the high standards of timely and quality service delivery Sarovar Group is renowned for, and we are delighted that we have been successful in achieving...

Rotterdam, The Netherlands
Reviewed 25 December 2016

Our stay at the hotel was excellent for me and my family. Breakfast and other meals are awesome. The rooms are sparkling clean. They have a nice pool (heated) and a small equipped gym. The restaurant at the terrace is awesome but i felt a bit uncomfortable several times when waiter Damaris kept asking my husband if she can show...

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Helpful?
Thank ivanflorence48
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Thank you for sparing your valuable time to post feedback of your stay on TripAdvisor. Your generous praise of our service, room and food is very encouraging and motivating. We have taken a serious note of your feedback on a particular employee and would like to assure you that corrective action has been taken. The team and I,...

Moss, Norway
Reviewed 24 December 2016 via mobile

I can recommend this place. My suite was excellent, and the straff was very friendly. Festus and his colleauges showed great service in the restaurant - who also Served good food. But the Internet-connection was horrible.

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Helpful?
Thank knutjohanrognlien
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Greetings of the day! I am delighted to learn about your wonderful stay experience at The Heron Portico. Your positive comments are a source of motivation for the team. i have taken a note for your feedback on internet and would like to inform you that corrective measures have been taken for better connectivity. Thank you for taking...

Nairobi, Kenya
Reviewed 23 December 2016

The venue is serene, conducive and excellent. We had our end of year party at Heron Portico and it was my first time to be there. The hospitality and service was great from David to the entire staff, the food awesome and the hotel exceptional. I sure will be visiting many times again.

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Helpful?
Thank kwanjayz
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, It was a pleasure to have you celebrate Year end party at The Heron Portico and we appreciate your time to post feedback of your experience on TripAdvisor. We are delighted that you enjoyed our services, you were impressed by the hotel and its offerings. All of us at The Heron Portico thank you for your generous compliments....

Nairobi, Kenya
Reviewed 23 December 2016

We are grateful for choosing Heron Portico for our end of year Party. The food was awesome, the snacks were delicious and your service is great. Your hospitality is un comparable. We've always known your services are great since we've used the hotel for accommodations but you did a great job in ensuring we have a good time at the...

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Helpful?
Thank winvicky2005
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Thank you for sparing your valuable time to post feedback of your experience on TripAdvisor. Your generous praise of our service, room and food is very encouraging and motivating. The team and I, hope that you have many more opportunities to visit us again very soon. Kind regards Sanjeev Tiwari General Manager

Nairobi, Kenya
Reviewed 21 December 2016

I had never considered the revamped Heron Portico as an ideal destination for a short term stay and TV show Shoot in Nairobi. However as luck would have it their Cassbar was an ideal location for the show i wanted to produce,So a Crew of 15 people and i found bookedourselves for two days at this truely unique hotel close...

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Helpful?
Thank Robby B
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Greetings of the day! I am delighted to learn about your wonderful stay experience at The Heron Portico. Your positive comments are a source of motivation for the team. Thank you for taking time out to share your feedback. We value your patronage and look forward to welcoming you back soon. Warm regards, Sanjeev Tiwari General Manager

Sacto, United States
Reviewed 19 December 2016

We enjoyed staying here for about a week. The staff are very friendly and accomadating. When it comes to Chef Festus, he really made our visit shine and sparkle. His engaging personality, ability to multi-task, offers of specialty orders, and more really made him stand out to my family. He is a true professional and he enhanced our expereince at...

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Helpful?
Thank Rodney A R
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Your feedback is very encouraging and I have shared it with the entire team. They are delighted specially Festus that you had a wonderful stay in all aspects and are thrilled on being appreciated for their efforts. Thank you once again and I look forward to welcoming you back. Kind Regards, Sanjeev Tiwari General Manager

Sacramento, California
Reviewed 19 December 2016

When our family discovered the cooking expertise of chef Festus in the hotel's Mdalasini restaurant, we ate there every day. The passion he has for his craft and the unbridled desire to delight the senses of his customers is the combination that elevates his food to the highest, most unforgettable level. The Robinsons, California USA

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Helpful?
1Thank rainerobin
sanjeev t, General Manager at The Heron Portico, responded to this review

Dear Guest, Thank you for taking time to write down the review and sharing it with fellow travelers. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. Thank you once again and I look forward to welcoming you back. Kind Regards, Sanjeev Tiwari General...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Heron Portico is Nairobi's finest and best known business hotel located at a distance of 3 kilometers from the city center and about 18 kilometers from the Jomo Kenyatta International Airport. The hotel offers accommodations in 108 guest rooms and suites, outdoor swimming pool, Gym, Sauna, Steam room and Gift shop. The hotel is known for its food and beverage offerings, where drinks and meals are served continuously from morning till evening. ... more   less 

Additional Information about The Heron Portico

Address: Milimani Road, Opp. Provincial Police Headquarters | P. O. Box 41848, Nairobi 00100, Kenya
Region: Kenya > Nairobi
Price Range: £63 - £124 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Heron Portico 4*
Number of rooms: 108
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Jovago.com, Orbitz, Booking.com, Travelocity, Hotwire, Agoda, Priceline, Cancelon, getaroom.com, TripOnline SA, Evoline ltd and HotelQuickly so you can book your The Heron Portico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Heron Hotel Nairobi
Hotel Style:
#5 Luxury Hotel in Nairobi
#6 Best Value Hotel in Nairobi
#12 Business Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from The Heron Portico staff and other travellers.
5 questions
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Questions? Get answers from The Heron Portico staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Weak wifi. Quiet neighbourhood”
TanDingHao, 20 May 2017 | Read review
“No elevators to the room I stayed in on the 3rd floor, so if that is a problem for you, ask for something on the ground floor.”
pagepsb, 16 May 2017 | Read review
“Rooms facing the pool”
stephenkO7960IT, 10 May 2017 | Read review
“Try to avoid the rooms out to the street, it's a bit noisy.”
M2506QOamandaa, 1 May 2017 | Read review
“Rooms facing the back of the hotel are quieter”
CateA69, 26 Apr 2017 | Read review
5 of 5
Jumia Travel
US$104* /night
View Deal
Hotels.comUS$137
Booking.comUS$124
AMOMAUS$145
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
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